Short Homework 3: Observing Bad Designs
OK, it's time for you to put your Don Norman hat on.
The purpose of this assignment is to give you a better appreciation
for design (or lack thereof) in the real world, and for you to observe
how people interact with devices to perform tasks.
Over the next couple days, carefully observe objects or devices in your
surroundings and find one that you feel has a design flaw. Observe
how people interact with it and what occurs. (Avoid computer
interfaces for this assignment.)
What you should turn in:
- A description of the object or device, ideally with a picture or
drawing to help describe it.
- A description of the breakdown or problem with the
device. Describe the difficulties that it is helping to generate.
- A characterization of the root of the problem. What is the
design flaw or flaws? Use your reading of DOET to help you
articulate a more
formal characterization of what the breakdown is and why it's
occurring.
- A suggestion or idea of how the design flaw might be fixed. What
principles does your suggestion follow?
For each of the last three items, you should write at most a paragraph
so that your whole assignment fits on one piece of paper to be turned
in.