Questions for interview:

  1. Comment on how easy it is to use BuzzBus?
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  3. Was it simple to use BuzzBus?
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  5. Could you quickly find the information you needed with BuzzBus?
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  7. Did you feel comfortable using BuzzBus?
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  9. Comment on how hard or easy to learn to use BuzzBus :
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  11. Was information (such as online help, on-screen messages, and other documentation) provided with BuzzBus is clear?
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  13. Was information provided for BuzzBus is easy to understand?
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  15. Was the information is effective in helping you complete the tasks we gave you?
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  17. Was the information on BuzzBus screens is clear?
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  19. Did you like using the interface of BuzzBus?
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  21. Was the interface of BuzzBus is pleasant?
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  23. Were you satisfied with BuzzBus?
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  25. From looking at the interface, did you know when the Stinger bus was going to arrive at my location?
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  27. Could you tell where the Stinger bus was, en route, by looking at the interface?
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  29. Could you easily navigate between routes to see where the Stinger bus was?
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  31. By looking at the route map, could you easily tell where you were on the map?
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  33. Did BuzzBus help you make a decision as to whether or not to take the Stinger bus?
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  35. Would you use this system if it were provided in the real world?

 

 

 

 

 

 

 

 

 

19. How would you improve this system?

 

 

 

 

 

 

 

Comment on the most negative aspect(s) of the BuzzBus:

 

 

 

 

 

 

 

Comment on the most positive aspect(s) of BuzzBus: