Scenario 3

The customer wishes to purchase stamps, for either immediate or delayed use.


User background: The background of the user is assumed to be the same as that described in the section on Users Evaluation.

User goals: The goal of the user in this scenario is to obtain a collection of stamps which sum to a particular amount (immediate use) or to obtain a quantity of stamps of a particular denomination (delayed use).


Evaluation of scenario: The user in the first case would like to enter a specific monetary value and receive a minimal (smallest number) of stamps which equal that particular amount. The user in the second case would like to be prompted for a particular type or denomination of stamp and a quantity required for usage. Both users would then be required to input the required amount of money to pay for their purchase (using a combination of coins and bills, or possibly a credit card or banking card), with the option to cancel the transaction at any time if they have insufficient money on hand or no longer desire postage.


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