GVU Technical Report Number:
GIT-GVU-91-06
Title:
CHIME: A Knowledge-based Computer-Human Interaction Monitoring Engine
Authors:
Albert N. Badre
Paulo J. Santos
Abstract:
One of the prerequisites to improving the quality of a user interface is
the ability to capture and analyze human-computer interaction data. We
claim that in order to perform an accurate and extensive analysis of
human-computer interaction events, an automatic mechanism has to be used
which attends to both the syntax and semantics of interaction. In this
paper, we describe such a data capturing tool, and a model of interaction
which it uses. We address issues of interference with user work,
semantics of the interface, data collection, and integration of the
monitor in a UIMS. We claim that the more knowledge a monitor has about
the semantics of an application the more useful the data it collects.
Keywords:
User interfaces, interactive techniques, automated monitoring,
human-computer interaction
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