GVU Technical Report Number:
GIT-GVU-91-19
Title:
One Step Towards Multimedia Help: Adding Context-Sensitive Animated Help
as One Ingredient
Authors:
Piyawadee "Noi" Sukaviriya
Abstract:
Users often have difficulties relating general help information to the
specific computer tasks which they are attempting to complete. A factor
contributing to this problem is the distance between the space in which
help is presented and the space in which users have to apply what they
learn from help. Context-sensitive multimedia help potentially can
reduce these distances. This paper discusses the use of
context-sensitive graphical animation as one medium of help
presentation in which the user's task context is synthesized as part of
procedural help demonstrations. This paper also discusses how a support
for this kind of help has been integrated in an application environment,
thus enabling an automatic generation of this kind of help for various
applications.
Keywords:
Animated help, procedural help, context-sensitive help, user interface
environment, multimedia help
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