Title:
Mobile Computing in the Retail Arena
Authors:
Erica Newcomb, Toni Pashley,
John Stasko
Abstract:
Although PDAs typically run applications in a "stand-alone" mode, they
are increasingly eq uipped with wireless communications, which makes
them useful in new domains. This capability for more powerful
information exchange with larger information systems presents a new
situated context for PDA applicati ons, and provides new design and
usability evaluation challenges. In this work we examine how grocery
shopping could be aided by a mobile shopping applicati on that
consumers access via a PDA while in a store. The interactive
relationship between the physical space of the store and the human
activity of shopping are crucial when designing for this
application. To better unde rstand this interaction, we studied
people's grocery shopping habits, designed and evaluated prototypes,
and perfor med usability tests within the shopping environment. This
paper reveals our design process for this problem an d a framework for
designing and evaluating situated applications for mobile handhelds.
Keywords: Community awareness, opportunistic interfaces, peripheral interfaces, informal communication, CSCW, multimedia
You can access this
technical report via: PDF