GVU's Fifth WWW User Survey Web Service Providers Graphs

Number of Customers

Notes:

NOTE: The percentage for the number of providers in Europe with no customers is incorrect-- it should be 0.0%. Likewise, the number in the table should be 0. This will be fixed as soon as possible.

The average number of customers per Web Service Provider continues to slowly grow. 67.5% reported having more than 11 customers, compared to 59.2% in the fourth survey.

US providers are still more likely to have a larger customer base than European providers.

Table of Data for All Categories

num.customers All USA Europe

11to50 119
26.68%
63
26.92%
14
32.56%

1to10 135
30.27%
77
32.91%
16
37.21%

51to100 41
9.19%
21
8.97%
3
6.98%

none 10
2.24%
5
2.14%

0.00%

over100 141
31.61%
68
29.06%
10
23.26%

For more information or to submit comments:
send e-mail to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280