In order to better understand the pricing of services by Web Service Providers,
this question allowed respondents to choose from more than one option (thus the
totals will exceed 100%).
The most common factor affecting pricing was the size of the project (77.5%),
followed by the complexity of the project (74.4%), duration of maintenance (60.5%),
other factors (59.9%), number of services used (59.4%) and the size of the customer's
company (25.7%). European WSPs used more factors in determining their pricing, which
is reflected in their preference for customized page design and
CGI scripting services.