Compared to the Third Survey, the number of customers per Web Service
Provider (WSP) has increased. Nearly one out of every three WSPs now has
over 100 customers (23.2% Third vs 31.0% Fourth). Additionally, fewer
report having no customers (9.3% Third vs 6.6 % Fourth).
US providers are more likely to have a larger customer base (32.3% US vs
17.3% European with over 100 customers). This may indicate that the
European WSP industry is just beginning to take root.