****************************************************************************** Source: The Graphics, Visualization, & Usability (GVU) Center Georgia Institute of Technology Atlanta, GA 30332-0280 Copyright 1996 (Please refer to notice below) Georgia Tech Research Corporation Atlanta, Georgia 30332-0415 ALL RIGHTS RESERVED E-mail: www-survey@cc.gatech.edu Legend: Each question is one column in the dataset (except for checkbox questions which have multiple columns). The first row in the datasets is the header, and contains a code that represents each question. We call this code the 'FIELD NAME' (see below example). Another set of codes is used to represent the set of possible response choices. These response choices correspond to the value of the HTML Form. each row after the header represents one user's responses. Each user id assigned a unique id that is located in the 'who' field. Below is an example from the general.cb file. FIELD NAME: "inet_years" "inet_years" QUESTION: "How long have you been on the Internet (including using email, gopher, ftp, etc.)?" QUESTION TYPE: "radio" CODE & ANSWER: "under6" "Less than 6 months" CODE & ANSWER: "6_to_12" "6 to 12 months" CODE & ANSWER: "1_to_3" "1 to 3 years" CODE & ANSWER: "4_to_6" "4 to 6 years" CODE & ANSWER: "over_7" "7 years or more" DELIMITER: @@@ This indicates that the field name for the question is "inet_years", which was asked via a radio button. The response code "under6" corresponds to the "Less than 6 months" text (which is what the respondents who took the survey saw next to the radio button). If you have any questions about HTML encodings, please view the source code from the 'Questions' pages . Checkbox questions are encoded differently. Each response choice is a separate column in the dataset. The response code is appended to the field name with a '.' in between. A '1' is assigned if the user selected this response, otherwise a '0' is assigned. For example, the below question: "entry" "entry" "How did you find out about the GVU's Fifth WWW User Survey? \nPlease check all that apply." "checkbox" "page" "Followed URL from another Web page" "nntp" "Saw postings to WWW related newsgroups" "mail" "Received email from www-surveying mailing list" "friend" "Was told URL by friend" "magazine" "Read about it in a magazine" "paper" "Read about it in a newspaper" "memory" "Remembered to participate from last survey" "other" "Other Sources" @@@ results in the following field names: entry.page entry.nntp entry.mail entry.friend ... ****************************************************************************** Copyright 1996 Georgia Tech Research Corporation Atlanta, Georgia 30332-0415 ALL RIGHTS RESERVED This material may be modified, copied and redistributed, both within the recipient's organization and externally, subject to the following restrictions: (a) The recipient may not derive any income financial or monetary gain through the use of the information provided herein which is the property of the Georgia Tech Research Corporation (herein "GTRC"); (b) In any material based on this information, the recipient agrees to acknowledge GTRC and the GVU Center; (c) Any copies made of this material must be accompanied by the following copyright notice: "Copyright 1996 Georgia Tech Research Corporation. All rights Reserved. Source: GVU's Fifth WWW User Survey URL:http://www.cc.gatech.edu/gvu/user_surveys/."; and (d) The recipient agrees to obey all U.S. Government restrictions governing redistribution or export of such information. These restrictions may apply to redistribution within an international organization. GTRC makes no warranties or representations, either expressed or implied, with respect to the results contained herein, its quality, merchantability, performance or fitness for a particular purpose. In no event shall GTRC or its developers, directors, officers, employees or affiliates be liable for direct, incidental, indirect, special or consequential damages (including damages or loss of business profits, business interruption, loss of business information and the like) resulting from any defect in this material or its documentation or arising out of the use or inability to use this material or accompanying documentation even if GTRC, an authorized representative or a GTRC affiliate has been advised of the possibility of such damage. GTRC makes no representation or warranty regarding the results obtainable through use of this material. No oral or written information or advice given by GTRC, its dealers, distributors, agents, affiliates, developers, directors, officers or employees shall create a warranty or in any way increase the scope of this warranty. ****************************************************************************** 28 "

During the past six months, how often have you used the following information sources to help you in your purchasing decisions?

" "

During the past six months, how often have you used the following information sources to help you in your purchasing decisions?

" "cs1"; \n$GEN{"g1"} = " Not Answered More than once a week 2 to 4 times a month Once a month Less often than once a monthHardly ever Non-commercial internet or WWW Sites e.g., Newsgroups, mailing lists, discussion groups, etc.)\n" "banner" @@@ "cs2" "cs2" \n$GEN{"3"} = "cs3"; \n$GEN{"g3"} = " Not Answered More than once a week 2 to 4 times a month Once a month Less often than once a monthHardly ever Commercial Online Services (e.g., Prodigy, AOL, CompuServe, etc.)\n" "banner" @@@ "cs4" "cs4" "" "popup" @@@ "cs5" "cs5" "banner" @@@ "

During the past six months, how often have you made any purchases from each of the following sources?

" "

During the past six months, how often have you made any purchases from each of the following sources?

" "cs6"; \n$GEN{"g6"} = " Not Answered More than once a week 2 to 4 times a month Once a month Less often than once a monthHardly ever Catalog Store, or Mail Order, NOT online (e.g., Service Merchandise, L.L. Bean, catalogs through US mail or telephone, Best Buy) \n" "banner" @@@ "cs7" "cs7" \n$GEN{"8"} = "cs8"; \n$GEN{"g8"} = " Not Answered More than once a week 2 to 4 times a month Once a month Less often than once a monthHardly ever Online Mail Order (e.g., Prodigy, Bulletin board, Internet Vendors, etc.) \n" "banner" @@@ "cs9" "cs9" \n$GEN{"q3"} = "During the next six months, how often do you expect to use the following information sources to help you in you purchasing decisions? " "banner" @@@ "cs10" "cs10" \n$GEN{"11"} = "cs11"; \n$GEN{"g11"} = " Not Answered More than once a week 2 to 4 times a month Once a month Less often than once a monthHardly ever Commercial WWW Sites \n" "banner" @@@ "cs12" "cs12" \n$GEN{"13"} = "cs13"; \n$GEN{"g13"} = " Not Answered More than once a week 2 to 4 times a month Once a month Less often than once a monthHardly ever Articles or reviews in Newspapers/Magazines \n" "banner" @@@ "cs14" "cs14" \n$GEN{"15"} = "cs15"; \n$GEN{"g15"} = "What is the TOTAL amount you expect to spend on purchases through vendors on the World Wide Web during the next six months? Not Answered less than \$10 \$10 - \$49 \$50 - \$99 \$ 100 or more Don't know \n" "banner" @@@ "

How satisfied are you with the QUALITY of the products or services you have purchased from the following sources?

" "

How satisfied are you with the QUALITY of the products or services you have purchased from the following sources?

" "cs16"; \n$GEN{"g16"} = " Not Answered Extremely unsatisfied Unsatisfied Neutral Satisfied Extremely satisfied Catalog Mail Order\n" "banner" @@@ "cs17" "cs17" \n$GEN{"18"} = "cs18"; \n$GEN{"g18"} = " Not Answered Extremely unsatisfied Unsatisfied Neutral Satisfied Extremely satisfied Online Mail Order\n" "banner" @@@ "cs19" "cs19" \n$GEN{"q5"} = "How satisfied are you with the SUPPORT SERVICES (e.g. customer service, warranty) of the products or services you have purchased from the following sources?" "banner" @@@ "cs20" "cs20" \n$GEN{"21"} = "cs21"; \n$GEN{"g21"} = " Not Answered Extremely unsatisfied Unsatisfied Neutral Satisfied Extremely satisfied Home Shopping Service\n" "banner" @@@ "cs22" "cs22" \n$GEN{"23"} = "cs23"; \n$GEN{"g23"} = " Not Answered Extremely unsatisfied Unsatisfied Neutral Satisfied Extremely satisfied Retail/Service Stores\n" "banner" @@@ "

How satisfied are you with the DELIVERY (e.g. handling, length of time) of the products or services you have purchased from the following sources?

" "

How satisfied are you with the DELIVERY (e.g. handling, length of time) of the products or services you have purchased from the following sources?

" "cs24"; \n$GEN{"g24"} = " Not Answered Extremely unsatisfied Unsatisfied Neutral Satisfied Extremely satisfied Catalog Mail Order\n" "banner" @@@ "cs25" "cs25" \n$GEN{"26"} = "cs26"; \n$GEN{"g26"} = " Not Answered Extremely unsatisfied Unsatisfied Neutral Satisfied Extremely satisfied Online Mail Order\n" "banner" @@@ "cs27" "cs27" "banner" @@@