GVU's Seventh WWW User Survey Shopping Graphs

Paying on the Web Professional

Notes:

For those who have ordered on the web for professional reasons, the largest category rarely, if ever, pay on the web (17%). In contrast to ordering for personal reasons, where respondents either always paid or never paid, few respondents say that they always pay when ordering for professional reasons (11%). (See: Paying on the Web - Personal)

Once you've placed your order on the web, for what percentage of these orders do you also pay using the web (i.e. send your credit card number over the web)?

Personal  Professional

                     All (close to 100%)

                     Most (close to 75%)

                     Half (close to 50%)

                     Few (close to 25%)

                     None (close to 0%)

                     Not Applicable

Table of Data for All Categories

Paying on the Web Professional

All

Male

Female

USA

Europe

10-18

19-25

26-50

50+

Novice

Intermediate

Expert

All

346.00

10.64%

255.00

12.87%

85.00

7.01%

276.00

10.00%

33.00

18.44%

3.00

2.97%

39.00

8.55%

232.00

11.92%

61.00

10.34%

43.00

3.67%

136.00

12.20%

161.00

17.77%

Few

178.00

5.47%

122.00

6.16%

51.00

4.20%

146.00

5.29%

11.00

6.15%

4.00

3.96%

24.00

5.26%

116.00

5.96%

26.00

4.41%

35.00

2.98%

70.00

6.28%

68.00

7.51%

Half

67.00

2.06%

46.00

2.32%

20.00

1.65%

57.00

2.07%

6.00

3.35%

1.00

0.99%

6.00

1.32%

51.00

2.62%

8.00

1.36%

5.00

0.43%

27.00

2.42%

34.00

3.75%

Most

177.00

5.44%

125.00

6.31%

48.00

3.96%

136.00

4.93%

16.00

8.94%

5.00

4.95%

27.00

5.92%

112.00

5.76%

23.00

3.90%

102

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

102.00

22.37%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

1039

1039.00

31.94%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

123

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

123.00

13.58%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

21.00

11.73%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

283

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

283.00

47.97%

0.00

0.00%

0.00

0.00%

0.00

0.00%

289

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

289.00

25.92%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

31.00

30.69%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

434

0.00

0.00%

0.00

0.00%

434.00

35.78%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

549

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

549.00

28.21%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

584

0.00

0.00%

584.00

29.48%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

606

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

606.00

51.66%

0.00

0.00%

0.00

0.00%

941

0.00

0.00%

0.00

0.00%

0.00

0.00%

941.00

34.09%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

15.00

1.28%

62.00

5.56%

96.00

10.60%

None

537.00

16.51%

342.00

17.26%

188.00

15.50%

428.00

15.51%

46.00

25.70%

13.00

12.87%

84.00

18.42%

340.00

17.47%

75.00

12.71%

144.00

12.28%

195.00

17.49%

191.00

21.08%

Not Applicable

909.00

27.94%

507.00

25.59%

387.00

31.90%

776.00

28.12%

46.00

25.70%

44.00

43.56%

174.00

38.16%

546.00

28.06%

114.00

19.32%

325.00

27.71%

336.00

30.13%

233.00

25.72%

For more information or to submit comments:
send e-mail to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280