GVU's Seventh WWW User Survey Technology Graphs

Online Services Subscribed To

Notes:

Note: The Microsoft Network was inadvertently omitted from this question, but will be included as a choice in the next survey.

This question was last asked in the Sixth survey, with relatively similar results. Over half of our respondents report using some other online service provider (52%) which is consistent with a year ago (53% in Sixth survey). Of those listed as choices, AOL has the largest share of US respondents (12%) while CompuServe has most European respondents (9.9%). Half of our European respondent report having no online service provider which is because they tend to get access through their work and universities. Experts also tend to have no online service provider (44%) because they get access through work or school.

WebTV respondents differed from other respondents for this question. WebTV users account for most of the "Other" category in this graph. For a discussion of these differences, see WebTV Respondents.

Table of Data for All Categories

Online Services Subscribed To

Online Services Subscribed To AOL

All

Male

USA

50+

Intermediate

AOL

11.46%

11.36%

11.65%

13.10%

3.96%

15.32%

10.41%

12.19%

9.52%

4.80%

13.65%

16.58%

ATT

1.64%

1.49%

1.80%

1.87%

1.00

0.20%

4.00

1.08%

0.97%

1.60%

2.32%

1.17%

1.73%

1.95%

1.00

0.01%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.00

0.00%

0.16%

9.00

0.19%

3.00

0.11%

0.16%

2.00

0.40%

2.00

0.54%

1.00

0.07%

8.00

0.18%

1.00

0.09%

1.00

0.04%

7.00

0.24%

4.00

0.19%

3.35%

3.73%

2.70%

2.88%

9.90%

2.96%

1.57%

3.91%

3.60%

1.09%

3.70%

5.62%

EuropeOnline

4.00

0.05%

2.00

0.04%

2.00

0.07%

3.00

0.05%

0.00

0.00%

0.00

0.00%

2.00

0.15%

2.00

0.05%

0.00

0.00%

1.00

0.04%

2.00

0.07%

1.00

0.05%

2.72%

2.47%

3.02%

3.03%

4.00

0.79%

4.03%

1.87%

2.71%

3.17%

2.26%

2.97%

2.76%

None

35.79%

35.81%

36.20%

32.22%

51.09%

39.25%

49.51%

34.90%

25.39%

25.53%

38.99%

44.50%

52.25%

52.75%

51.29%

54.77%

40.00%

44.89%

39.93%

52.75%

64.15%

67.72%

46.66%

40.92%

1.14%

1.01%

1.37%

1.35%

0.00

0.00%

6.00

1.61%

1.35%

0.99%

1.03%

0.82%

1.31%

1.29%

0.13%

8.00

0.17%

1.00

0.04%

3.00

0.05%

6.00

1.19%

0.00

0.00%

1.00

0.07%

7.00

0.16%

1.00

0.09%

1.00

0.04%

7.00

0.24%

1.00

0.05%

For more information or to submit comments:
send e-mail to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280