GVU's Eighth WWW User Survey Vendor Graphs

Offline Presence


Notes:


How important is each of the following when you consider ordering a product/ service over the web (even if you have never done so).
(Please check all that apply.)


That the site has an offline presence (mail order, retail store, etc.) in addition to its web site


Table of Data for All Categories

Offline Presence All Male Female USA Europe 10-18 19-25 26-50 50+ Novice Intermediate Expert
Don t care 697.00

32.27%

491.00

34.77%

198.00

27.65%

576.00

31.82%

53.00

37.59%

14.00

24.56%

104.00

33.77%

438.00

33.82%

119.00

29.53%

147.00

20.82%

251.00

34.76%

291.00

41.57%

Don t know 34.00

1.57%

19.00

1.35%

13.00

1.82%

26.00

1.44%

3.00

2.13%

0.00

0.00%

1.00

0.32%

24.00

1.85%

4.00

0.99%

16.00

2.27%

9.00

1.25%

7.00

1.00%

How much 161.00

7.45%

120.00

8.50%

39.00

5.45%

122.00

6.74%

18.00

12.77%

8.00

14.04%

27.00

8.77%

92.00

7.10%

25.00

6.20%

44.00

6.23%

55.00

7.62%

60.00

8.57%

Info collected 210.00

9.72%

141.00

9.99%

66.00

9.22%

177.00

9.78%

13.00

9.22%

7.00

12.28%

16.00

5.19%

136.00

10.50%

40.00

9.93%

78.00

11.05%

68.00

9.42%

61.00

8.71%

Item 319.00

14.77%

219.00

15.51%

94.00

13.13%

263.00

14.53%

18.00

12.77%

8.00

14.04%

42.00

13.64%

188.00

14.52%

66.00

16.38%

92.00

13.03%

103.00

14.27%

118.00

16.86%

Know company 267.00

12.36%

181.00

12.82%

81.00

11.31%

218.00

12.04%

21.00

14.89%

5.00

8.77%

29.00

9.42%

164.00

12.66%

54.00

13.40%

80.00

11.33%

84.00

11.63%

98.00

14.00%

Prefer 920.00

42.59%

609.00

43.13%

299.00

41.76%

792.00

43.76%

47.00

33.33%

26.00

45.61%

130.00

42.21%

538.00

41.54%

182.00

45.16%

356.00

50.42%

288.00

39.89%

264.00

37.71%

Require 314.00

14.54%

175.00

12.39%

134.00

18.72%

277.00

15.30%

15.00

10.64%

14.00

24.56%

46.00

14.94%

180.00

13.90%

54.00

13.40%

151.00

21.39%

93.00

12.88%

65.00

9.29%











For more information or to submit comments:
send e-mail to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280