GVU's Ninth WWW User Survey Graphs

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Web Ordering

Have you ever ordered a product/service by filling out a form on the web?
Web Ordering

Web Ordering

Frequency Percent Valid Percent Cumulative Percent
Valid Yes 9596 76.2 76.2 76.2
No 2895 23.0 23.0 99.2
Don't know 100 .8 .8 100.0
Total 12591 100.0 100.0

Web Ordering

Web Ordering
Location Frequency Percent Valid Percent Cumulative Percent
USA Valid Yes 8261 77.8 77.8 77.8
No 2291 21.6 21.6 99.3
Don't know 72 .7 .7 100.0
Total 10624 100.0 100.0
Europe Valid Yes 535 73.2 73.2 73.2
No 189 25.9 25.9 99.0
Don't know 7 1.0 1.0 100.0
Total 731 100.0 100.0
Other Valid Yes 800 64.7 64.7 64.7
No 415 33.6 33.6 98.3
Don't know 21 1.7 1.7 100.0
Total 1236 100.0 100.0

Web Ordering

Web Ordering
Gender Frequency Percent Valid Percent Cumulative Percent
Female Valid Yes 3426 70.3 70.3 70.3
No 1404 28.8 28.8 99.1
Don't know 45 .9 .9 100.0
Total 4875 100.0 100.0
Male Valid Yes 6170 80.0 80.0 80.0
No 1491 19.3 19.3 99.3
Don't know 55 .7 .7 100.0
Total 7716 100.0 100.0

Web Ordering

Web Ordering
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid Yes 1 7.1 7.1 7.1
No 6 42.9 42.9 50.0
Don't know 7 50.0 50.0 100.0
Total 14 100.0 100.0
11-20 Valid Yes 891 54.8 54.8 54.8
No 704 43.3 43.3 98.0
Don't know 32 2.0 2.0 100.0
Total 1627 100.0 100.0
21-25 Valid Yes 1417 74.1 74.1 74.1
No 484 25.3 25.3 99.5
Don't know 10 .5 .5 100.0
Total 1911 100.0 100.0
26-50 Valid Yes 5776 81.4 81.4 81.4
No 1284 18.1 18.1 99.5
Don't know 33 .5 .5 100.0
Total 7093 100.0 100.0
50+ Valid Yes 1511 77.6 77.6 77.6
No 417 21.4 21.4 99.1
Don't know 18 .9 .9 100.0
Total 1946 100.0 100.0

Web Ordering

Web Ordering
Experience Frequency Percent Valid Percent Cumulative Percent
<1 Year Valid Yes 1266 54.6 54.6 54.6
No 1028 44.3 44.3 98.9
Don't know 25 1.1 1.1 100.0
Total 2319 100.0 100.0
1-3 Years Valid Yes 4306 76.1 76.1 76.1
No 1306 23.1 23.1 99.1
Don't know 49 .9 .9 100.0
Total 5661 100.0 100.0
>4 Years Valid Yes 4024 87.3 87.3 87.3
No 561 12.2 12.2 99.4
Don't know 26 .6 .6 100.0
Total 4611 100.0 100.0

Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280