GVU's Ninth WWW User Survey Graphs

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Time to Give Up


How many minutes on average does it take you to give up a search if you cannot find the product/service information you were looking for?

Time to Give Up

Time to Give Up

Frequency Percent Valid Percent Cumulative Percent
Valid <5 min 35 3.8 3.8 3.8
5-10 min 150 16.4 16.4 20.2
10-20 min 278 30.4 30.4 50.6
20-30 min 212 23.2 23.2 73.8
30-60 min 121 13.2 13.2 87.0
>60 min 56 6.1 6.1 93.1
Don't know 23 2.5 2.5 95.6
Not Applicable 40 4.4 4.4 100.0
Total 915 100.0 100.0

Time to Give Up

Time to Give Up
Location Frequency Percent Valid Percent Cumulative Percent
. Valid 10-20 min 1 25.0 25.0 25.0
20-30 min 2 50.0 50.0 75.0
30-60 min 1 25.0 25.0 100.0
Total 4 100.0 100.0
USA Valid <5 min 28 3.6 3.6 3.6
5-10 min 133 16.9 16.9 20.4
10-20 min 234 29.7 29.7 50.1
20-30 min 186 23.6 23.6 73.7
30-60 min 103 13.1 13.1 86.8
>60 min 47 6.0 6.0 92.8
Don't know 22 2.8 2.8 95.6
Not Applicable 35 4.4 4.4 100.0
Total 788 100.0 100.0
Europe Valid <5 min 2 4.0 4.0 4.0
5-10 min 8 16.0 16.0 20.0
10-20 min 13 26.0 26.0 46.0
20-30 min 14 28.0 28.0 74.0
30-60 min 7 14.0 14.0 88.0
>60 min 2 4.0 4.0 92.0
Don't know 1 2.0 2.0 94.0
Not Applicable 3 6.0 6.0 100.0
Total 50 100.0 100.0
Other Valid <5 min 5 6.8 6.8 6.8
5-10 min 9 12.3 12.3 19.2
10-20 min 30 41.1 41.1 60.3
20-30 min 10 13.7 13.7 74.0
30-60 min 10 13.7 13.7 87.7
>60 min 7 9.6 9.6 97.3
Not Applicable 2 2.7 2.7 100.0
Total 73 100.0 100.0

Time to Give Up

Time to Give Up
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid 10-20 min 1 25.0 25.0 25.0
20-30 min 2 50.0 50.0 75.0
30-60 min 1 25.0 25.0 100.0
Total 4 100.0 100.0
Female Valid <5 min 16 4.0 4.0 4.0
5-10 min 57 14.3 14.3 18.3
10-20 min 124 31.2 31.2 49.5
20-30 min 88 22.1 22.1 71.6
30-60 min 54 13.6 13.6 85.2
>60 min 26 6.5 6.5 91.7
Don't know 15 3.8 3.8 95.5
Not Applicable 18 4.5 4.5 100.0
Total 398 100.0 100.0
Male Valid <5 min 19 3.7 3.7 3.7
5-10 min 93 18.1 18.1 21.8
10-20 min 153 29.8 29.8 51.7
20-30 min 122 23.8 23.8 75.4
30-60 min 66 12.9 12.9 88.3
>60 min 30 5.8 5.8 94.2
Don't know 8 1.6 1.6 95.7
Not Applicable 22 4.3 4.3 100.0
Total 513 100.0 100.0

Time to Give Up

Time to Give Up
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid 10-20 min 1 25.0 25.0 25.0
20-30 min 2 50.0 50.0 75.0
30-60 min 1 25.0 25.0 100.0
Total 4 100.0 100.0
11-20 Valid <5 min 3 3.8 3.8 3.8
5-10 min 8 10.1 10.1 13.9
10-20 min 21 26.6 26.6 40.5
20-30 min 20 25.3 25.3 65.8
30-60 min 11 13.9 13.9 79.7
>60 min 5 6.3 6.3 86.1
Don't know 1 1.3 1.3 87.3
Not Applicable 10 12.7 12.7 100.0
Total 79 100.0 100.0
21-25 Valid <5 min 1 .9 .9 .9
5-10 min 18 16.1 16.1 17.0
10-20 min 36 32.1 32.1 49.1
20-30 min 24 21.4 21.4 70.5
30-60 min 17 15.2 15.2 85.7
>60 min 9 8.0 8.0 93.8
Don't know 3 2.7 2.7 96.4
Not Applicable 4 3.6 3.6 100.0
Total 112 100.0 100.0
26-50 Valid <5 min 26 4.6 4.6 4.6
5-10 min 91 16.1 16.1 20.7
10-20 min 182 32.2 32.2 52.9
20-30 min 124 21.9 21.9 74.9
30-60 min 77 13.6 13.6 88.5
>60 min 33 5.8 5.8 94.3
Don't know 15 2.7 2.7 97.0
Not Applicable 17 3.0 3.0 100.0
Total 565 100.0 100.0
50+ Valid <5 min 5 3.2 3.2 3.2
5-10 min 33 21.3 21.3 24.5
10-20 min 38 24.5 24.5 49.0
20-30 min 42 27.1 27.1 76.1
30-60 min 15 9.7 9.7 85.8
>60 min 9 5.8 5.8 91.6
Don't know 4 2.6 2.6 94.2
Not Applicable 9 5.8 5.8 100.0
Total 155 100.0 100.0

Time to Give Up

Time to Give Up
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid 10-20 min 1 25.0 25.0 25.0
20-30 min 2 50.0 50.0 75.0
30-60 min 1 25.0 25.0 100.0
Total 4 100.0 100.0
<1 Year Valid <5 min 3 2.7 2.7 2.7
5-10 min 20 18.2 18.2 20.9
10-20 min 30 27.3 27.3 48.2
20-30 min 22 20.0 20.0 68.2
30-60 min 14 12.7 12.7 80.9
>60 min 8 7.3 7.3 88.2
Don't know 6 5.5 5.5 93.6
Not Applicable 7 6.4 6.4 100.0
Total 110 100.0 100.0
1-3 Years Valid <5 min 15 3.9 3.9 3.9
5-10 min 67 17.2 17.2 21.1
10-20 min 117 30.1 30.1 51.2
20-30 min 84 21.6 21.6 72.8
30-60 min 54 13.9 13.9 86.6
>60 min 22 5.7 5.7 92.3
Don't know 10 2.6 2.6 94.9
Not Applicable 20 5.1 5.1 100.0
Total 389 100.0 100.0
>4 Years Valid <5 min 17 4.1 4.1 4.1
5-10 min 63 15.3 15.3 19.4
10-20 min 130 31.6 31.6 51.0
20-30 min 104 25.2 25.2 76.2
30-60 min 52 12.6 12.6 88.8
>60 min 26 6.3 6.3 95.1
Don't know 7 1.7 1.7 96.8
Not Applicable 13 3.2 3.2 100.0
Total 412 100.0 100.0


Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280