GVU's Ninth WWW User Survey Graphs

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Paying on the Web

Once you've placed your order on the web, for what percentage of these orders do you also pay using the web (i.e. send your credit card number over the web)?
Paying on the Web

Paying on the Web

Frequency Percent Valid Percent Cumulative Percent
Valid All 60 26.5 26.5 26.5
Most 45 19.9 19.9 46.5
Half 16 7.1 7.1 53.5
Few 26 11.5 11.5 65.0
None 47 20.8 20.8 85.8
Not Applicable 32 14.2 14.2 100.0
Total 226 100.0 100.0

Paying on the Web

Paying on the Web
Location Frequency Percent Valid Percent Cumulative Percent
. Valid All 1 50.0 50.0 50.0
None 1 50.0 50.0 100.0
Total 2 100.0 100.0
USA Valid All 46 27.7 27.7 27.7
Most 35 21.1 21.1 48.8
Half 12 7.2 7.2 56.0
Few 16 9.6 9.6 65.7
None 33 19.9 19.9 85.5
Not Applicable 24 14.5 14.5 100.0
Total 166 100.0 100.0
Europe Valid All 10 37.0 37.0 37.0
Most 5 18.5 18.5 55.6
Half 1 3.7 3.7 59.3
Few 2 7.4 7.4 66.7
None 6 22.2 22.2 88.9
Not Applicable 3 11.1 11.1 100.0
Total 27 100.0 100.0
Other Valid All 3 9.7 9.7 9.7
Most 5 16.1 16.1 25.8
Half 3 9.7 9.7 35.5
Few 8 25.8 25.8 61.3
None 7 22.6 22.6 83.9
Not Applicable 5 16.1 16.1 100.0
Total 31 100.0 100.0

Paying on the Web

Paying on the Web
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid All 1 50.0 50.0 50.0
None 1 50.0 50.0 100.0
Total 2 100.0 100.0
Female Valid All 8 13.3 13.3 13.3
Most 13 21.7 21.7 35.0
Half 7 11.7 11.7 46.7
Few 6 10.0 10.0 56.7
None 9 15.0 15.0 71.7
Not Applicable 17 28.3 28.3 100.0
Total 60 100.0 100.0
Male Valid All 51 31.1 31.1 31.1
Most 32 19.5 19.5 50.6
Half 9 5.5 5.5 56.1
Few 20 12.2 12.2 68.3
None 37 22.6 22.6 90.9
Not Applicable 15 9.1 9.1 100.0
Total 164 100.0 100.0

Paying on the Web

Paying on the Web
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid All 1 50.0 50.0 50.0
None 1 50.0 50.0 100.0
Total 2 100.0 100.0
11-20 Valid All 1 33.3 33.3 33.3
Few 1 33.3 33.3 66.7
Not Applicable 1 33.3 33.3 100.0
Total 3 100.0 100.0
21-25 Valid All 5 17.2 17.2 17.2
Most 2 6.9 6.9 24.1
Half 4 13.8 13.8 37.9
Few 2 6.9 6.9 44.8
None 9 31.0 31.0 75.9
Not Applicable 7 24.1 24.1 100.0
Total 29 100.0 100.0
26-50 Valid All 43 28.1 28.1 28.1
Most 33 21.6 21.6 49.7
Half 10 6.5 6.5 56.2
Few 17 11.1 11.1 67.3
None 29 19.0 19.0 86.3
Not Applicable 21 13.7 13.7 100.0
Total 153 100.0 100.0
50+ Valid All 10 25.6 25.6 25.6
Most 10 25.6 25.6 51.3
Half 2 5.1 5.1 56.4
Few 6 15.4 15.4 71.8
None 8 20.5 20.5 92.3
Not Applicable 3 7.7 7.7 100.0
Total 39 100.0 100.0

Paying on the Web

Paying on the Web
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid All 1 50.0 50.0 50.0
None 1 50.0 50.0 100.0
Total 2 100.0 100.0
<1 Year Valid Most 4 33.3 33.3 33.3
Half 2 16.7 16.7 50.0
Few 1 8.3 8.3 58.3
None 3 25.0 25.0 83.3
Not Applicable 2 16.7 16.7 100.0
Total 12 100.0 100.0
1-3 Years Valid All 22 30.6 30.6 30.6
Most 13 18.1 18.1 48.6
Half 5 6.9 6.9 55.6
Few 5 6.9 6.9 62.5
None 16 22.2 22.2 84.7
Not Applicable 11 15.3 15.3 100.0
Total 72 100.0 100.0
>4 Years Valid All 37 26.4 26.4 26.4
Most 28 20.0 20.0 46.4
Half 9 6.4 6.4 52.9
Few 20 14.3 14.3 67.1
None 27 19.3 19.3 86.4
Not Applicable 19 13.6 13.6 100.0
Total 140 100.0 100.0

Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280