GVU's Tenth WWW User Survey Graphs

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Time to Give Up

How many minutes on average does it take you to give up a search if you cannot find the product/service information you were looking for?
Time to Give Up

Time to Give Up

Frequency Percent Valid Percent Cumulative Percent
Valid <5 min 3 1.9 1.9 1.9
5-10 min 33 21.0 21.4 23.4
10-20 min 49 31.2 31.8 55.2
20-30 min 36 22.9 23.4 78.6
30-60 min 14 8.9 9.1 87.7
>60 min 9 5.7 5.8 93.5
Don't know 4 2.5 2.6 96.1
Not Applicable 6 3.8 3.9 100.0
Total 154 98.1 100.0
Missing System 3 1.9

Total 157 100.0


Time to Give Up

Time to Give Up
Location Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 100.0 100.0 100.0
USA Valid <5 min 1 .9 .9 .9
5-10 min 26 22.2 22.8 23.7
10-20 min 36 30.8 31.6 55.3
20-30 min 28 23.9 24.6 79.8
30-60 min 8 6.8 7.0 86.8
>60 min 7 6.0 6.1 93.0
Don't know 3 2.6 2.6 95.6
Not Applicable 5 4.3 4.4 100.0
Total 114 97.4 100.0
Missing System 3 2.6

Total 117 100.0

Europe Valid <5 min 1 5.9 5.9 5.9
5-10 min 3 17.6 17.6 23.5
10-20 min 5 29.4 29.4 52.9
20-30 min 3 17.6 17.6 70.6
30-60 min 4 23.5 23.5 94.1
Not Applicable 1 5.9 5.9 100.0
Total 17 100.0 100.0
Other Valid <5 min 1 4.5 4.5 4.5
5-10 min 4 18.2 18.2 22.7
10-20 min 8 36.4 36.4 59.1
20-30 min 4 18.2 18.2 77.3
30-60 min 2 9.1 9.1 86.4
>60 min 2 9.1 9.1 95.5
Don't know 1 4.5 4.5 100.0
Total 22 100.0 100.0

Time to Give Up

Time to Give Up
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 100.0 100.0 100.0
Female Valid 5-10 min 3 11.5 12.0 12.0
10-20 min 14 53.8 56.0 68.0
20-30 min 4 15.4 16.0 84.0
30-60 min 1 3.8 4.0 88.0
>60 min 1 3.8 4.0 92.0
Don't know 1 3.8 4.0 96.0
Not Applicable 1 3.8 4.0 100.0
Total 25 96.2 100.0
Missing System 1 3.8

Total 26 100.0

Male Valid <5 min 3 2.3 2.3 2.3
5-10 min 30 23.1 23.4 25.8
10-20 min 35 26.9 27.3 53.1
20-30 min 31 23.8 24.2 77.3
30-60 min 13 10.0 10.2 87.5
>60 min 8 6.2 6.3 93.8
Don't know 3 2.3 2.3 96.1
Not Applicable 5 3.8 3.9 100.0
Total 128 98.5 100.0
Missing System 2 1.5

Total 130 100.0


Time to Give Up

Time to Give Up
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid 5-10 min 1 20.0 20.0 20.0
10-20 min 2 40.0 40.0 60.0
20-30 min 1 20.0 20.0 80.0
>60 min 1 20.0 20.0 100.0
Total 5 100.0 100.0
11-20 Valid 5-10 min 3 50.0 50.0 50.0
10-20 min 1 16.7 16.7 66.7
30-60 min 1 16.7 16.7 83.3
Don't know 1 16.7 16.7 100.0
Total 6 100.0 100.0
21-25 Valid 5-10 min 1 6.3 6.3 6.3
10-20 min 6 37.5 37.5 43.8
20-30 min 3 18.8 18.8 62.5
30-60 min 3 18.8 18.8 81.3
>60 min 1 6.3 6.3 87.5
Don't know 1 6.3 6.3 93.8
Not Applicable 1 6.3 6.3 100.0
Total 16 100.0 100.0
26-50 Valid <5 min 3 2.9 3.0 3.0
5-10 min 20 19.6 20.2 23.2
10-20 min 30 29.4 30.3 53.5
20-30 min 25 24.5 25.3 78.8
30-60 min 7 6.9 7.1 85.9
>60 min 7 6.9 7.1 92.9
Don't know 2 2.0 2.0 94.9
Not Applicable 5 4.9 5.1 100.0
Total 99 97.1 100.0
Missing System 3 2.9

Total 102 100.0

50+ Valid 5-10 min 8 28.6 28.6 28.6
10-20 min 10 35.7 35.7 64.3
20-30 min 7 25.0 25.0 89.3
30-60 min 3 10.7 10.7 100.0
Total 28 100.0 100.0

Time to Give Up

Time to Give Up
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 100.0 100.0 100.0
<1 Year Valid 5-10 min 1 16.7 16.7 16.7
10-20 min 3 50.0 50.0 66.7
30-60 min 1 16.7 16.7 83.3
>60 min 1 16.7 16.7 100.0
Total 6 100.0 100.0
1-3 Years Valid <5 min 1 2.5 2.6 2.6
5-10 min 10 25.0 25.6 28.2
10-20 min 10 25.0 25.6 53.8
20-30 min 9 22.5 23.1 76.9
30-60 min 5 12.5 12.8 89.7
>60 min 1 2.5 2.6 92.3
Don't know 1 2.5 2.6 94.9
Not Applicable 2 5.0 5.1 100.0
Total 39 97.5 100.0
Missing System 1 2.5

Total 40 100.0

>4 Years Valid <5 min 2 1.8 1.9 1.9
5-10 min 22 20.0 20.4 22.2
10-20 min 36 32.7 33.3 55.6
20-30 min 26 23.6 24.1 79.6
30-60 min 8 7.3 7.4 87.0
>60 min 7 6.4 6.5 93.5
Don't know 3 2.7 2.8 96.3
Not Applicable 4 3.6 3.7 100.0
Total 108 98.2 100.0
Missing System 2 1.8

Total 110 100.0


Time to Give Up

Time to Give Up
Skill Level Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 100.0 100.0 100.0
Novice Valid 5-10 min 2 28.6 28.6 28.6
10-20 min 3 42.9 42.9 71.4
30-60 min 1 14.3 14.3 85.7
>60 min 1 14.3 14.3 100.0
Total 7 100.0 100.0
Intermediate Valid 5-10 min 6 25.0 26.1 26.1
10-20 min 7 29.2 30.4 56.5
20-30 min 4 16.7 17.4 73.9
30-60 min 1 4.2 4.3 78.3
>60 min 2 8.3 8.7 87.0
Don't know 2 8.3 8.7 95.7
Not Applicable 1 4.2 4.3 100.0
Total 23 95.8 100.0
Missing System 1 4.2

Total 24 100.0

Experienced Valid <5 min 3 4.2 4.2 4.2
5-10 min 12 16.7 16.7 20.8
10-20 min 23 31.9 31.9 52.8
20-30 min 19 26.4 26.4 79.2
30-60 min 8 11.1 11.1 90.3
>60 min 2 2.8 2.8 93.1
Don't know 2 2.8 2.8 95.8
Not Applicable 3 4.2 4.2 100.0
Total 72 100.0 100.0
Expert Valid 5-10 min 13 24.5 25.5 25.5
10-20 min 16 30.2 31.4 56.9
20-30 min 12 22.6 23.5 80.4
30-60 min 4 7.5 7.8 88.2
>60 min 4 7.5 7.8 96.1
Not Applicable 2 3.8 3.9 100.0
Total 51 96.2 100.0
Missing System 2 3.8

Total 53 100.0


Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280