Group G184 "Dissatisfying Experiences" (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 18 3.5 11.5 Yes, Confusing Site Q209 117 22.7 74.5 Yes, Poor page design Q210 74 14.4 47.1 Yes, Obnoxious Site Q211 66 12.8 42.0 Yes, Download too slow Q212 94 18.3 59.9 Yes, Couldn't find Q213 112 21.7 71.3 Yes, Other Reasons Q214 34 6.6 21.7 ------- ----- ----- Total responses 515 100.0 328.0 0 missing cases; 157 valid cases
X1: . Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases Yes, Confusing Site Q209 1 33.3 100.0 Yes, Couldn't find Q213 1 33.3 100.0 Yes, Other Reasons Q214 1 33.3 100.0 ------- ----- ----- Total responses 3 100.0 300.0 0 missing cases; 1 valid cases X1: 1 USA Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 15 3.9 12.8 Yes, Confusing Site Q209 83 21.6 70.9 Yes, Poor page design Q210 57 14.8 48.7 Yes, Obnoxious Site Q211 49 12.7 41.9 Yes, Download too slow Q212 73 19.0 62.4 Yes, Couldn't find Q213 81 21.0 69.2 Yes, Other Reasons Q214 27 7.0 23.1 ------- ----- ----- Total responses 385 100.0 329.1 0 missing cases; 117 valid cases X1: 2 Europe Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 2 3.8 11.8 Yes, Confusing Site Q209 14 26.4 82.4 Yes, Poor page design Q210 6 11.3 35.3 Yes, Obnoxious Site Q211 8 15.1 47.1 Yes, Download too slow Q212 7 13.2 41.2 Yes, Couldn't find Q213 14 26.4 82.4 Yes, Other Reasons Q214 2 3.8 11.8 ------- ----- ----- Total responses 53 100.0 311.8 0 missing cases; 17 valid cases X1: 3 Other Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 1 1.4 4.5 Yes, Confusing Site Q209 19 25.7 86.4 Yes, Poor page design Q210 11 14.9 50.0 Yes, Obnoxious Site Q211 9 12.2 40.9 Yes, Download too slow Q212 14 18.9 63.6 Yes, Couldn't find Q213 16 21.6 72.7 Yes, Other Reasons Q214 4 5.4 18.2 ------- ----- ----- Total responses 74 100.0 336.4 0 missing cases; 22 valid cases
X4: . Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases Yes, Confusing Site Q209 1 33.3 100.0 Yes, Couldn't find Q213 1 33.3 100.0 Yes, Other Reasons Q214 1 33.3 100.0 ------- ----- ----- Total responses 3 100.0 300.0 0 missing cases; 1 valid cases X4: 1.00 Female Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 5 6.8 19.2 Yes, Confusing Site Q209 15 20.3 57.7 Yes, Poor page design Q210 10 13.5 38.5 Yes, Obnoxious Site Q211 11 14.9 42.3 Yes, Download too slow Q212 13 17.6 50.0 Yes, Couldn't find Q213 16 21.6 61.5 Yes, Other Reasons Q214 4 5.4 15.4 ------- ----- ----- Total responses 74 100.0 284.6 0 missing cases; 26 valid cases X4: 2.00 Male Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 13 3.0 10.0 Yes, Confusing Site Q209 101 23.1 77.7 Yes, Poor page design Q210 64 14.6 49.2 Yes, Obnoxious Site Q211 55 12.6 42.3 Yes, Download too slow Q212 81 18.5 62.3 Yes, Couldn't find Q213 95 21.7 73.1 Yes, Other Reasons Q214 29 6.6 22.3 ------- ----- ----- Total responses 438 100.0 336.9 0 missing cases; 130 valid cases
X2: . Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 1 7.1 20.0 Yes, Confusing Site Q209 4 28.6 80.0 Yes, Poor page design Q210 2 14.3 40.0 Yes, Obnoxious Site Q211 1 7.1 20.0 Yes, Download too slow Q212 2 14.3 40.0 Yes, Couldn't find Q213 3 21.4 60.0 Yes, Other Reasons Q214 1 7.1 20.0 ------- ----- ----- Total responses 14 100.0 280.0 0 missing cases; 5 valid cases X2: 1 11-20 Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 1 6.3 16.7 Yes, Confusing Site Q209 5 31.3 83.3 Yes, Poor page design Q210 1 6.3 16.7 Yes, Obnoxious Site Q211 2 12.5 33.3 Yes, Download too slow Q212 2 12.5 33.3 Yes, Couldn't find Q213 4 25.0 66.7 Yes, Other Reasons Q214 1 6.3 16.7 ------- ----- ----- Total responses 16 100.0 266.7 0 missing cases; 6 valid cases X2: 2 21-25 Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 1 1.7 6.3 Yes, Confusing Site Q209 13 22.4 81.3 Yes, Poor page design Q210 8 13.8 50.0 Yes, Obnoxious Site Q211 8 13.8 50.0 Yes, Download too slow Q212 10 17.2 62.5 Yes, Couldn't find Q213 14 24.1 87.5 Yes, Other Reasons Q214 4 6.9 25.0 ------- ----- ----- Total responses 58 100.0 362.5 0 missing cases; 16 valid cases X2: 3 26-50 Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 10 2.9 9.8 Yes, Confusing Site Q209 75 21.8 73.5 Yes, Poor page design Q210 50 14.5 49.0 Yes, Obnoxious Site Q211 45 13.1 44.1 Yes, Download too slow Q212 66 19.2 64.7 Yes, Couldn't find Q213 75 21.8 73.5 Yes, Other Reasons Q214 23 6.7 22.5 ------- ----- ----- Total responses 344 100.0 337.3 0 missing cases; 102 valid cases X2: 4 50+ Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 5 6.0 17.9 Yes, Confusing Site Q209 20 24.1 71.4 Yes, Poor page design Q210 13 15.7 46.4 Yes, Obnoxious Site Q211 10 12.0 35.7 Yes, Download too slow Q212 14 16.9 50.0 Yes, Couldn't find Q213 16 19.3 57.1 Yes, Other Reasons Q214 5 6.0 17.9 ------- ----- ----- Total responses 83 100.0 296.4 0 missing cases; 28 valid cases
X3: . Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases Yes, Confusing Site Q209 1 33.3 100.0 Yes, Couldn't find Q213 1 33.3 100.0 Yes, Other Reasons Q214 1 33.3 100.0 ------- ----- ----- Total responses 3 100.0 300.0 0 missing cases; 1 valid cases X3: 1 <1 Year Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 3 27.3 50.0 Yes, Confusing Site Q209 2 18.2 33.3 Yes, Poor page design Q210 1 9.1 16.7 Yes, Download too slow Q212 3 27.3 50.0 Yes, Couldn't find Q213 2 18.2 33.3 ------- ----- ----- Total responses 11 100.0 183.3 0 missing cases; 6 valid cases X3: 2 1-3 Years Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 9 8.0 22.5 Yes, Confusing Site Q209 21 18.6 52.5 Yes, Poor page design Q210 17 15.0 42.5 Yes, Obnoxious Site Q211 12 10.6 30.0 Yes, Download too slow Q212 21 18.6 52.5 Yes, Couldn't find Q213 24 21.2 60.0 Yes, Other Reasons Q214 9 8.0 22.5 ------- ----- ----- Total responses 113 100.0 282.5 0 missing cases; 40 valid cases X3: 3 >4 Years Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 6 1.5 5.5 Yes, Confusing Site Q209 93 24.0 84.5 Yes, Poor page design Q210 56 14.4 50.9 Yes, Obnoxious Site Q211 54 13.9 49.1 Yes, Download too slow Q212 70 18.0 63.6 Yes, Couldn't find Q213 85 21.9 77.3 Yes, Other Reasons Q214 24 6.2 21.8 ------- ----- ----- Total responses 388 100.0 352.7 0 missing cases; 110 valid cases
X6: . Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases Yes, Confusing Site Q209 1 33.3 100.0 Yes, Couldn't find Q213 1 33.3 100.0 Yes, Other Reasons Q214 1 33.3 100.0 ------- ----- ----- Total responses 3 100.0 300.0 0 missing cases; 1 valid cases X6: 1 Novice Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 4 36.4 57.1 Yes, Confusing Site Q209 1 9.1 14.3 Yes, Obnoxious Site Q211 2 18.2 28.6 Yes, Download too slow Q212 2 18.2 28.6 Yes, Couldn't find Q213 2 18.2 28.6 ------- ----- ----- Total responses 11 100.0 157.1 0 missing cases; 7 valid cases X6: 2 Intermediate Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 4 6.5 16.7 Yes, Confusing Site Q209 13 21.0 54.2 Yes, Poor page design Q210 9 14.5 37.5 Yes, Obnoxious Site Q211 4 6.5 16.7 Yes, Download too slow Q212 14 22.6 58.3 Yes, Couldn't find Q213 14 22.6 58.3 Yes, Other Reasons Q214 4 6.5 16.7 ------- ----- ----- Total responses 62 100.0 258.3 0 missing cases; 24 valid cases X6: 3 Experienced Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 8 3.2 11.1 Yes, Confusing Site Q209 58 23.2 80.6 Yes, Poor page design Q210 37 14.8 51.4 Yes, Obnoxious Site Q211 33 13.2 45.8 Yes, Download too slow Q212 44 17.6 61.1 Yes, Couldn't find Q213 55 22.0 76.4 Yes, Other Reasons Q214 15 6.0 20.8 ------- ----- ----- Total responses 250 100.0 347.2 0 missing cases; 72 valid cases X6: 4 Expert Group G184 Dissatisfying Experiences (Value tabulated = 1) Pct of Pct of Dichotomy label Name Count Responses Cases No, Hasn't Happened Q208 2 1.1 3.8 Yes, Confusing Site Q209 44 23.3 83.0 Yes, Poor page design Q210 28 14.8 52.8 Yes, Obnoxious Site Q211 27 14.3 50.9 Yes, Download too slow Q212 34 18.0 64.2 Yes, Couldn't find Q213 40 21.2 75.5 Yes, Other Reasons Q214 14 7.4 26.4 ------- ----- ----- Total responses 189 100.0 356.6 0 missing cases; 53 valid cases
For more information or to submit comments:
send email to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280