GVU's Tenth WWW User Survey Graphs

[Back to Tenth Survey Home | Back to Tenth Survey Graphs]

Organization Uses Web Effectively to Streamline Operations

My organization uses the web effectively to streamline operations internally.
Organization Uses Web Effectively to Streamline Operations

Organization Uses Web Effectively to Streamline Operations

Frequency Percent Valid Percent Cumulative Percent
Valid Not applicable 1039 31.6 31.6 31.6
Strongly Agree 342 10.4 10.4 42.0
Somewhat Agree 650 19.8 19.8 61.7
Neither Agree nor Disagree 359 10.9 10.9 72.6
Somewhat Disagree 422 12.8 12.8 85.4
Strongly Disagree 479 14.6 14.6 100.0
Total 3291 100.0 100.0

Organization Uses Web Effectively to Streamline Operations

Organization Uses Web Effectively to Streamline Operations
Location Frequency Percent Valid Percent Cumulative Percent
. Valid Not applicable 21 24.7 24.7 24.7
Strongly Agree 12 14.1 14.1 38.8
Somewhat Agree 22 25.9 25.9 64.7
Neither Agree nor Disagree 9 10.6 10.6 75.3
Somewhat Disagree 7 8.2 8.2 83.5
Strongly Disagree 14 16.5 16.5 100.0
Total 85 100.0 100.0
USA Valid Not applicable 891 33.6 33.6 33.6
Strongly Agree 255 9.6 9.6 43.2
Somewhat Agree 500 18.8 18.8 62.0
Neither Agree nor Disagree 287 10.8 10.8 72.8
Somewhat Disagree 347 13.1 13.1 85.9
Strongly Disagree 374 14.1 14.1 100.0
Total 2654 100.0 100.0
Europe Valid Not applicable 49 18.3 18.3 18.3
Strongly Agree 39 14.6 14.6 32.8
Somewhat Agree 68 25.4 25.4 58.2
Neither Agree nor Disagree 29 10.8 10.8 69.0
Somewhat Disagree 32 11.9 11.9 81.0
Strongly Disagree 51 19.0 19.0 100.0
Total 268 100.0 100.0
Other Valid Not applicable 78 27.5 27.5 27.5
Strongly Agree 36 12.7 12.7 40.1
Somewhat Agree 60 21.1 21.1 61.3
Neither Agree nor Disagree 34 12.0 12.0 73.2
Somewhat Disagree 36 12.7 12.7 85.9
Strongly Disagree 40 14.1 14.1 100.0
Total 284 100.0 100.0

Organization Uses Web Effectively to Streamline Operations

Organization Uses Web Effectively to Streamline Operations
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid Not applicable 21 24.7 24.7 24.7
Strongly Agree 12 14.1 14.1 38.8
Somewhat Agree 22 25.9 25.9 64.7
Neither Agree nor Disagree 9 10.6 10.6 75.3
Somewhat Disagree 7 8.2 8.2 83.5
Strongly Disagree 14 16.5 16.5 100.0
Total 85 100.0 100.0
Female Valid Not applicable 416 40.1 40.1 40.1
Strongly Agree 96 9.2 9.2 49.3
Somewhat Agree 177 17.1 17.1 66.4
Neither Agree nor Disagree 104 10.0 10.0 76.4
Somewhat Disagree 133 12.8 12.8 89.2
Strongly Disagree 112 10.8 10.8 100.0
Total 1038 100.0 100.0
Male Valid Not applicable 602 27.8 27.8 27.8
Strongly Agree 234 10.8 10.8 38.6
Somewhat Agree 451 20.8 20.8 59.4
Neither Agree nor Disagree 246 11.3 11.3 70.7
Somewhat Disagree 282 13.0 13.0 83.7
Strongly Disagree 353 16.3 16.3 100.0
Total 2168 100.0 100.0

Organization Uses Web Effectively to Streamline Operations

Organization Uses Web Effectively to Streamline Operations
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid Not applicable 41 32.0 32.0 32.0
Strongly Agree 16 12.5 12.5 44.5
Somewhat Agree 27 21.1 21.1 65.6
Neither Agree nor Disagree 14 10.9 10.9 76.6
Somewhat Disagree 9 7.0 7.0 83.6
Strongly Disagree 21 16.4 16.4 100.0
Total 128 100.0 100.0
11-20 Valid Not applicable 85 48.9 48.9 48.9
Strongly Agree 17 9.8 9.8 58.6
Somewhat Agree 20 11.5 11.5 70.1
Neither Agree nor Disagree 17 9.8 9.8 79.9
Somewhat Disagree 16 9.2 9.2 89.1
Strongly Disagree 19 10.9 10.9 100.0
Total 174 100.0 100.0
21-25 Valid Not applicable 110 28.1 28.1 28.1
Strongly Agree 62 15.9 15.9 44.0
Somewhat Agree 87 22.3 22.3 66.2
Neither Agree nor Disagree 33 8.4 8.4 74.7
Somewhat Disagree 41 10.5 10.5 85.2
Strongly Disagree 58 14.8 14.8 100.0
Total 391 100.0 100.0
26-50 Valid Not applicable 545 26.5 26.5 26.5
Strongly Agree 207 10.1 10.1 36.6
Somewhat Agree 442 21.5 21.5 58.1
Neither Agree nor Disagree 243 11.8 11.8 70.0
Somewhat Disagree 299 14.6 14.6 84.5
Strongly Disagree 318 15.5 15.5 100.0
Total 2054 100.0 100.0
50+ Valid Not applicable 258 47.4 47.4 47.4
Strongly Agree 40 7.4 7.4 54.8
Somewhat Agree 74 13.6 13.6 68.4
Neither Agree nor Disagree 52 9.6 9.6 77.9
Somewhat Disagree 57 10.5 10.5 88.4
Strongly Disagree 63 11.6 11.6 100.0
Total 544 100.0 100.0

Organization Uses Web Effectively to Streamline Operations

Organization Uses Web Effectively to Streamline Operations
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid Not applicable 21 24.7 24.7 24.7
Strongly Agree 12 14.1 14.1 38.8
Somewhat Agree 22 25.9 25.9 64.7
Neither Agree nor Disagree 9 10.6 10.6 75.3
Somewhat Disagree 7 8.2 8.2 83.5
Strongly Disagree 14 16.5 16.5 100.0
Total 85 100.0 100.0
<1 Year Valid Not applicable 202 57.4 57.4 57.4
Strongly Agree 26 7.4 7.4 64.8
Somewhat Agree 33 9.4 9.4 74.1
Neither Agree nor Disagree 38 10.8 10.8 84.9
Somewhat Disagree 24 6.8 6.8 91.8
Strongly Disagree 29 8.2 8.2 100.0
Total 352 100.0 100.0
1-3 Years Valid Not applicable 410 38.6 38.6 38.6
Strongly Agree 94 8.9 8.9 47.5
Somewhat Agree 164 15.4 15.4 62.9
Neither Agree nor Disagree 125 11.8 11.8 74.7
Somewhat Disagree 110 10.4 10.4 85.0
Strongly Disagree 159 15.0 15.0 100.0
Total 1062 100.0 100.0
>4 Years Valid Not applicable 406 22.7 22.7 22.7
Strongly Agree 210 11.7 11.7 34.4
Somewhat Agree 431 24.1 24.1 58.4
Neither Agree nor Disagree 187 10.4 10.4 68.9
Somewhat Disagree 281 15.7 15.7 84.5
Strongly Disagree 277 15.5 15.5 100.0
Total 1792 100.0 100.0

Organization Uses Web Effectively to Streamline Operations

Organization Uses Web Effectively to Streamline Operations
Skill Level Frequency Percent Valid Percent Cumulative Percent
. Valid Not applicable 21 24.7 24.7 24.7
Strongly Agree 12 14.1 14.1 38.8
Somewhat Agree 22 25.9 25.9 64.7
Neither Agree nor Disagree 9 10.6 10.6 75.3
Somewhat Disagree 7 8.2 8.2 83.5
Strongly Disagree 14 16.5 16.5 100.0
Total 85 100.0 100.0
Novice Valid Not applicable 205 55.9 55.9 55.9
Strongly Agree 18 4.9 4.9 60.8
Somewhat Agree 41 11.2 11.2 71.9
Neither Agree nor Disagree 47 12.8 12.8 84.7
Somewhat Disagree 28 7.6 7.6 92.4
Strongly Disagree 28 7.6 7.6 100.0
Total 367 100.0 100.0
Intermediate Valid Not applicable 361 41.4 41.4 41.4
Strongly Agree 79 9.1 9.1 50.5
Somewhat Agree 139 16.0 16.0 66.5
Neither Agree nor Disagree 97 11.1 11.1 77.6
Somewhat Disagree 88 10.1 10.1 87.7
Strongly Disagree 107 12.3 12.3 100.0
Total 871 100.0 100.0
Experienced Valid Not applicable 361 27.4 27.4 27.4
Strongly Agree 131 9.9 9.9 37.3
Somewhat Agree 281 21.3 21.3 58.6
Neither Agree nor Disagree 130 9.9 9.9 68.5
Somewhat Disagree 194 14.7 14.7 83.2
Strongly Disagree 221 16.8 16.8 100.0
Total 1318 100.0 100.0
Expert Valid Not applicable 91 14.0 14.0 14.0
Strongly Agree 102 15.7 15.7 29.7
Somewhat Agree 167 25.7 25.7 55.4
Neither Agree nor Disagree 76 11.7 11.7 67.1
Somewhat Disagree 105 16.2 16.2 83.2
Strongly Disagree 109 16.8 16.8 100.0
Total 650 100.0 100.0

Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280