GVU's Tenth WWW User Survey Graphs

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Using Phone

...instead of talking on the phone
Using Phone

Using Phone

Frequency Percent Valid Percent Cumulative Percent
Valid Daily 1172 35.6 35.6 35.6
Weekly 911 27.7 27.7 63.3
Monthly 282 8.6 8.6 71.9
Less than Once/Mo 292 8.9 8.9 80.7
Never 634 19.3 19.3 100.0
Total 3291 100.0 100.0

Using Phone

Using Phone
Location Frequency Percent Valid Percent Cumulative Percent
. Valid Daily 35 41.2 41.2 41.2
Weekly 22 25.9 25.9 67.1
Monthly 5 5.9 5.9 72.9
Less than Once/Mo 7 8.2 8.2 81.2
Never 16 18.8 18.8 100.0
Total 85 100.0 100.0
USA Valid Daily 990 37.3 37.3 37.3
Weekly 720 27.1 27.1 64.4
Monthly 231 8.7 8.7 73.1
Less than Once/Mo 239 9.0 9.0 82.1
Never 474 17.9 17.9 100.0
Total 2654 100.0 100.0
Europe Valid Daily 66 24.6 24.6 24.6
Weekly 81 30.2 30.2 54.9
Monthly 21 7.8 7.8 62.7
Less than Once/Mo 21 7.8 7.8 70.5
Never 79 29.5 29.5 100.0
Total 268 100.0 100.0
Other Valid Daily 81 28.5 28.5 28.5
Weekly 88 31.0 31.0 59.5
Monthly 25 8.8 8.8 68.3
Less than Once/Mo 25 8.8 8.8 77.1
Never 65 22.9 22.9 100.0
Total 284 100.0 100.0

Using Phone

Using Phone
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid Daily 35 41.2 41.2 41.2
Weekly 22 25.9 25.9 67.1
Monthly 5 5.9 5.9 72.9
Less than Once/Mo 7 8.2 8.2 81.2
Never 16 18.8 18.8 100.0
Total 85 100.0 100.0
Female Valid Daily 392 37.8 37.8 37.8
Weekly 318 30.6 30.6 68.4
Monthly 75 7.2 7.2 75.6
Less than Once/Mo 87 8.4 8.4 84.0
Never 166 16.0 16.0 100.0
Total 1038 100.0 100.0
Male Valid Daily 745 34.4 34.4 34.4
Weekly 571 26.3 26.3 60.7
Monthly 202 9.3 9.3 70.0
Less than Once/Mo 198 9.1 9.1 79.2
Never 452 20.8 20.8 100.0
Total 2168 100.0 100.0

Using Phone

Using Phone
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid Daily 56 43.8 43.8 43.8
Weekly 31 24.2 24.2 68.0
Monthly 6 4.7 4.7 72.7
Less than Once/Mo 12 9.4 9.4 82.0
Never 23 18.0 18.0 100.0
Total 128 100.0 100.0
11-20 Valid Daily 67 38.5 38.5 38.5
Weekly 44 25.3 25.3 63.8
Monthly 13 7.5 7.5 71.3
Less than Once/Mo 14 8.0 8.0 79.3
Never 36 20.7 20.7 100.0
Total 174 100.0 100.0
21-25 Valid Daily 122 31.2 31.2 31.2
Weekly 124 31.7 31.7 62.9
Monthly 41 10.5 10.5 73.4
Less than Once/Mo 44 11.3 11.3 84.7
Never 60 15.3 15.3 100.0
Total 391 100.0 100.0
26-50 Valid Daily 717 34.9 34.9 34.9
Weekly 580 28.2 28.2 63.1
Monthly 188 9.2 9.2 72.3
Less than Once/Mo 186 9.1 9.1 81.4
Never 383 18.6 18.6 100.0
Total 2054 100.0 100.0
50+ Valid Daily 210 38.6 38.6 38.6
Weekly 132 24.3 24.3 62.9
Monthly 34 6.3 6.3 69.1
Less than Once/Mo 36 6.6 6.6 75.7
Never 132 24.3 24.3 100.0
Total 544 100.0 100.0

Using Phone

Using Phone
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid Daily 35 41.2 41.2 41.2
Weekly 22 25.9 25.9 67.1
Monthly 5 5.9 5.9 72.9
Less than Once/Mo 7 8.2 8.2 81.2
Never 16 18.8 18.8 100.0
Total 85 100.0 100.0
<1 Year Valid Daily 165 46.9 46.9 46.9
Weekly 80 22.7 22.7 69.6
Monthly 17 4.8 4.8 74.4
Less than Once/Mo 24 6.8 6.8 81.2
Never 66 18.8 18.8 100.0
Total 352 100.0 100.0
1-3 Years Valid Daily 382 36.0 36.0 36.0
Weekly 316 29.8 29.8 65.7
Monthly 86 8.1 8.1 73.8
Less than Once/Mo 102 9.6 9.6 83.4
Never 176 16.6 16.6 100.0
Total 1062 100.0 100.0
>4 Years Valid Daily 590 32.9 32.9 32.9
Weekly 493 27.5 27.5 60.4
Monthly 174 9.7 9.7 70.1
Less than Once/Mo 159 8.9 8.9 79.0
Never 376 21.0 21.0 100.0
Total 1792 100.0 100.0

Using Phone

Using Phone
Skill Level Frequency Percent Valid Percent Cumulative Percent
. Valid Daily 35 41.2 41.2 41.2
Weekly 22 25.9 25.9 67.1
Monthly 5 5.9 5.9 72.9
Less than Once/Mo 7 8.2 8.2 81.2
Never 16 18.8 18.8 100.0
Total 85 100.0 100.0
Novice Valid Daily 120 32.7 32.7 32.7
Weekly 95 25.9 25.9 58.6
Monthly 30 8.2 8.2 66.8
Less than Once/Mo 48 13.1 13.1 79.8
Never 74 20.2 20.2 100.0
Total 367 100.0 100.0
Intermediate Valid Daily 300 34.4 34.4 34.4
Weekly 224 25.7 25.7 60.2
Monthly 68 7.8 7.8 68.0
Less than Once/Mo 70 8.0 8.0 76.0
Never 209 24.0 24.0 100.0
Total 871 100.0 100.0
Experienced Valid Daily 450 34.1 34.1 34.1
Weekly 371 28.1 28.1 62.3
Monthly 126 9.6 9.6 71.9
Less than Once/Mo 125 9.5 9.5 81.3
Never 246 18.7 18.7 100.0
Total 1318 100.0 100.0
Expert Valid Daily 267 41.1 41.1 41.1
Weekly 199 30.6 30.6 71.7
Monthly 53 8.2 8.2 79.8
Less than Once/Mo 42 6.5 6.5 86.3
Never 89 13.7 13.7 100.0
Total 650 100.0 100.0

Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280