Web and Internet Usage Questionnaire

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On average, how often do you use your WWW browser? By this, we mean using your browser for a specific set of tasks or activities. We do not mean how many times you launch your browser per day.
On average, how many hours a week do you use your WWW browser?
How many hours per week do you use your computer for fun/play?
How many hours per week do you use your computer for your job?
Please indicate whether you agree or disagree with the following statements:

The organization I work for uses the web effectively.

My organization uses the web effectively to reach customers. My organization uses the web effectively to streamline operations internally. My organization uses the web effectively to interact with customers or clients. My organization uses the web effectively in training and development My organization uses the web effectively to reduce "red tape".
What do you find to be the biggest problems in using the Web?
(Please check all that apply.)
What do you primarily use the Web for?
(Please check all that apply.)
Which of the following Internet technologies do you consider "indispensable"?
(Please check all that apply.)
How do you find out about new WWW pages/sites?
(Please check all that apply.)
Approximately how many items does your Favorites/Bookmarks contain?
What problems do you have using your favorites/bookmarks utility?
(Please check all that apply.)
Please indicate which of the following Favorite/Bookmark activities you perform.
(Please check all that apply.)
How often do you browse with images/pictures turned off (image loading/show pictures option)?
Which of the following cookie policies do you primarily use when browsing?
Please indicate which of the following Navigation/Search Services have you used in the past six months.
(Please check all that apply.)
In general, do you like or dislike Internet advertising?
In general, do you like or dislike advertising (for example advertising on television, in magazines, on the radio, etc.)?
To what extent would you say you use the Internet to search for specific information? Would you say...
To what extent would you say you use the Internet to express yourself: to help you convey the right impression to others (either on-line or off-line)? Would you say...
To what extent would you say you use the Internet to have "fun" and explore? Would you say...
The Web is a versatile tool. Please indicate how often you have used the Web for each of the following categories during the past 6 months.

...to access newsgroups?

...to access online news?
...to access information about commercial products/services?
...to purchase commercial products/services?
...to access reference materials?
...to access research reports & projects?
... to access financial information?
...to access health/medical information?
...to access online chat groups?
...to access online job listings?
...to access online home/rental listings?
...to access online telephone listings?
...to access online maps?
Using the Web can take time away from other activities. How frequenly have you used the Web instead of the following activities during the past 6 months?

...instead of watching TV?

...instead of talking on the phone
...instead of sleeping
..instead of exercising
...instead of reading books/magazines/newspapers
...instead of going to the movies
...instead of going out/socializing
...instead of doing household work
Please try to recall a recent instance in which you found important information on the World Wide Web, information that lead to a significant action or decision. Please describe that incident in enough detail so that we can visualize the situation.

Please add any comments here.

This questionnaire was developed by:
GVU's WWW User Survey Team, Dr. Ann Schlosser (Vanderbilt), and Dr. Peter Pirolli (Xerox PARC)