Specialist - Business Intelligence

Company: Delta Air Lines

General Information
  • Job Type: Full-time
  • Location: Atlanta, GA

Job Summary:

Responsible for the design, development and review of Airport Customer Service reporting and analytics in support of all areas within Airport Customer Service Division, matrix organizations, and stations. Create and maintain automated reporting solutions using a variety of programming tools and scripts (SAS, SQL, PHP, HTML). Debug and troubleshoot issues with automated scripts and proactively monitor their performance with an effort to increase efficiency. Manage and/or assist in special projects as required to support corporate and divisional initiatives. Perform mission-critical programming and development with minimal supervision and achieve expertise in existing processes and business logic. Practice safety conscious behaviors in all operational processes and procedures. Travel may be required.


Bachelor's degree in a technical or analytical discipline, related business / IT area plus two years' experience in programming and report development or 5 years' experience in programming and report / script development preferred. Should have experience working with multiple data environments, project analysis, report development, implementation, and support. Must possess strong technical, programming, analytical, problem solving, and organizational skills. Must perform with a high level of accuracy. Should have strong interpersonal, oral/written communication and presentation skills. Should be flexible in managing/coping with change in direction and priorities. Should be able to contribute to cross-divisional projects, handle multiple assignments simultaneously and work in a time sensitive environment. Must have strong working knowledge of SAS, SQL and code development.   Working knowledge of HTML and PHP preferred.  Airline data knowledge as well as operations experience is preferred. Must be able to work in a fast paced team environment with minimal supervision. Must be performing satisfactorily in current position.

How to Apply: Please visit delta.com and click careers to apply at the bottom of the page to apply. Look requistion number 220918.