Tool Evaluation Form

We appreciate your interest in our software. You are encouraged to download it and try it out. If you do so, would you please fill out the following form and send it back to us? Of course, not every question may be relevant, but we would appreciate any feedback you could give us.

Background Information

What is your name?
What is your affiliation?
What is your phone number?
What is your mailing address?
What is your electronic mail address?
Which product you are evaluating?
How much time did you spend with it?
Which Platform/OS are you using?

Tool Effectiveness

In the space provided below, please tell us how well the tool worked by commenting on the following topics:

What task(s) were you trying to use the tool to accomplish?

How effective was the tool at accomplishing the tasks?

Would other outputs and results be useful in support of your efforts?

How valuable and relevant were the outputs or results provided by the tool?

How comprehensible was the output provided by the tool?

How usable was the tool's interface?

To what extent did using the tool force you to change the way you wanted to work?

Tool Behavior

Did you encounter difficulties executing the program?	Yes	No
Did the tool crash?	Yes	No
Was the tool's performance acceptable?	Yes	No

Documentation

Was the tool's purpose made clear?	Yes	No
Were the tools operational concepts and terminology made clear?	Yes	No
Was the documentation complete?	Yes	No

In the space provided below, please tell us how helpful you found the documentation and comment on its overall clarity:

Installation

Did you encounter difficulties installing the tool?	Yes	No
Were the installation instructions adequate?	Yes	No
Were the installation instructions clear?	Yes.	No

Please provied a detailed description of problems in the space provided below:

Code

If you had opportunity to look at or modify the code, did you have any problems doing so? (Please describe the situation and any problems you encountered.

Problems you encountered using the tool

For each problem you encountered using the tool, please provide the following information.

What were you trying to accomplish at the time of the problem?

Under what circumstances did the failure arise?

What did you expect to happen?

What were the symptoms of the failure?

Suggested Improvements

What additional functionality do you suggest we add to the tool?

How can the tool's user interface be improved?

What other suggestions do you have for improving the tool?

Thank you for your interest in our software.