Technology Services Organization

The Technology Services Organization (TSO) provides support and services for the advanced technologies that sustain the College of Computing's programs in academics, research and administration. TSO is led by Director, Russ Poole, and is comprised of four groups: Enterprise Systems Support (Help Desk, Academics), Operations, Purchasing, Licensing and Asset Management and Research Programs Support. We hope you find our new web site useful and we're interested in any feedback that will help us to improve the site.

Contact TSO Help Desk Location: CCB 148 Hours: Mon-Fri, 7AM-5PM Phone: 404-894-7065 AIM: tsohlpdsk Need Help?…	System Notices 2008-11-21: Faculty Zimbra Migration, Week 3 2008-11-20: Retiring 2 CoC Servers 2008-11-20: Rhampora.cc.gatech.edu Outage 2008-11-19: Voreg.cc.gatech.edu Security Improvements More System Notices…	News and Announcements 2008-11-20: TSO Help Desk Holiday Hours 2008-11-16: MSDNAA ELMS Software Center Outage 2008-11-11: Unplanned Service Interruption 2008-11-10: Sleeping in common areas prohibited More news & announcements…
Policies and Procedures Scheduled System/Network Maintenance Policy Local System Administrator Policy CoC User Account and Access Policy GIT Data Protection Safeguards GIT Data Access Policy (DAP) All Policies and Procedures	Support Tools How-T0's are procedural documentation that explain how to accomplish a very refined task. FAQ's answer common questions presented to the TSO staff.	Services and Systems Metrics 2008 First Quarter Metrics 2008 Second Quarter Metrics 2008 Reliability and Availability Summary