Yardi, Sarita, and Erika S. Poole. Please Help! Patterns of Participation in Online Technical Support Discussion Boards. Communities & Technologies 2009, State College, PA, USA, June 25-27, 2009. (38% acceptance rate)

Poole, Erika S., Chetty, Marshini, Morgan, Tom, Grinter, Rebecca E., and W. Keith Edwards. Computer Help at Home: Methods and Motivations for Informal Technical Support. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2009), Boston, MA, USA, April 5-9, 2009. (25% acceptance rate)

Le Dantec, Christopher A., Poole, Erika S., and Susan P. Wyche. Values as Lived Experience: Evolving Value Sensitive Design in Support of Value Discovery. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2009), Boston, MA, USA, April 5-9, 2009. (25% acceptance rate)

Poole, Erika S., Le Dantec, Christopher A., Eagan, James R., and W. Keith Edwards. Reflecting on the Invisible: Understanding End-User Perceptions of Ubiquitous Computing. Proceedings of Ubicomp 2008, Seoul, Korea, September 21-24, 2008. (19% acceptance rate)

Poole, Erika S., Chetty, Marshini, Grinter, Rebecca E., and W. Keith Edwards. More Than Meets the Eye: Transforming the User Experience of Home Network Management. Proceedings of Designing Interactive Systems (DIS 2008), Cape Town, South Africa, February 25-27, 2008. (34% acceptance rate)

Deyle, Travis, Palinko, Szabolcs, Poole, Erika S., and Thad Starner. Hambone: A Bio-Acoustic Gesture Interface. In proceedings of the 11th IEEE International Symposium on Wearable Computers (ISWC 2007), Boston, MA, USA, October 11-13, 2007. (Nominated for best paper award; 17.5% acceptance rate)

Edwards, W. Keith, Poole, Erika S. and Jennifer Stoll. Security Automation Considered Harmful? Proceedings of the 2007 New Security Paradigms Workshop (NSPW 2007), North Conway, NH, USA, September 18-21, 2007. (40.7% acceptance rate)

Shehan, Erika and W. Keith Edwards. Home Networking and HCI: What Hath God Wrought? Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2007). San Jose, California, USA, April 28-May 3, 2007. (25% acceptance rate)

Le Dantec, Christopher. A. and Erika S. Poole. The Value of Pictures: Photo Elicitation Techniques for Value Sensitive Design. A position paper for the workshop on Values, Value, and Worth at the ACM Conference on Human Factors in Computing Systems (CHI 2008), Florence, Italy, April 5, 2008.

Shehan, Erika, Goyal, Shivam, and W. Keith Edwards. Pinning the Tail on the Networked Donkey: Why IT@Home Needs Network Visualization. A position paper for the workshop on IT@Home at the ACM Conference on Human Factors in Computing Systems (CHI 2006), Montreal, Quebec, Canada, April 23, 2006.

Grinter, Rebecca E., Edwards, W. Keith, Chetty, Marshini, Poole, Erika S., Sung, Ja-Young, Crabtree, Andy, Tolmie, Peter, Rodden, Tom, Greenhalgh, Chris, and Steve Benford. The Ins and Outs of Home Networking: The Case for Usable And Useful Home Networking. ACM Transactions on Computer-Human Interaction, 2009. (To appear)

Poole, Erika S., Edwards, W. Keith, and Lawrence Jarvis. The Home Network as a Sociotechnical System: Understanding the Challenges of Remote Home Network Problem Diagnosis. Journal of Computer-Supported Cooperative Work. Vol 18, No 3, June 2009.

Hayes, Gillian R., Poole, Erika S., Iachello, Giovanni, Grimes, Andrea E., Patel, Shwetak, Truong, Khai, and Gregory D. Abowd. The Impact of Physical, Social, and Cultural Cues on Perceptions of Privacy and Security in a Ubicomp Environment. IEEE Pervasive (Special Issue on Security and Privacy), October-December 2007.

Bos, Nathan, Karahalios, Karrie, Musgrove-Chavez, Marcela, Poole, Erika S., Thomas, John C., and Sarita Yardi. Research Ethics in the Facebook Era: Privacy, Anonymity, and Oversight. Extended Abstracts of the ACM Conference on Human Factors in Computing Systems (CHI 2009), Boston, MA, USA, April 5-9, 2009.

Egelman, Serge, King, Jen, Miller, Robert C., Ragouzis, Nick, and Erika Shehan. Security User Studies: Methodologies and Best Practices. Extended abstracts of the ACM Conference on Human Factors in Computing Systems (CHI 2007). San Jose, California, USA, April 28, 2007.