CSCW 2008 Paper: "Charitable Technologies: Collaborative Computing in Nonprofit Fundraising"
September 2, 2008

The paper "Charitable Technologies: Collaborative Computing in Nonprofit Fundraising" has been accepted for CSCW 2008; paper authors are myself, Amy Voida, Steve Voida, and Elizabeth D. Mynatt.

Paper abstract: This paper presents research analyzing the role of computational technology in the domain of nonprofit fundraising. Nonprofits are a cornerstone of many societies and are especially prominent in the United States, where $295 billion, or slightly more than 2% of the U.S. Gross Domestic Product (i.e. total national revenue), was directed toward charitable causes in 2006. Nonprofits afford many worthwhile endeavors, including crisis relief, basic services to those in need, public education and the arts, and preservation of the natural environment. In this paper, we identify six roles that computational technology plays in support of nonprofit fundraising and present two models characterizing technology use in this domain: (1) a cycle of technology-assisted fundraising and (2) a model of relationships among stakeholders in technology-assisted fundraising. Finally, we identify challenges and research opportunities for collaborative computing in the unique and exciting nonprofit fundraising domain.