Telecommunications

FOM is responsible for managing phone and fax lines for all CoC Faculty and Staff.  

Submit requests for voicemail resets, Caller ID activation, billing

Expected turnaround time:2 Business Days

Additional phone/fax lines requests, Phone lines not working, no dial tone, reset passwords for voicemail, line moves, adding calling features.

Each department is responsible for providing their own handsets.  Handsets can be purchased at Staples.

 

Facilities will provide each office with a standard voice line that will include voicemail, continental US long distance, and caller id. Request that ask for additional services as described below will need to be paid for by the individuals department:

  • Phone Handsets
  • VOIP Lines
  • International Long Distance
  • Second phone lines
  • Lab phone line install
  • Etc

Facilities can assist with the following requests as well in regards to Telecomm:

  • Phone line moves
  • Voicemail Reset
  •  Caller ID changes
  • No dial tone
  • Dropped Calls
  • Call Forwarding
  • Virtual Lines