GVU's Web Usage Questionnaire

Copyright 1996
Georgia Tech Research Corporation
Atlanta, Georgia 30332-0415
Usage Restrictions

On average, how often do you use your WWW browser?
By this, we mean using your browser for a specific set of tasks or activities. We do not mean how many times you launch your browser per day.

On average, how many hours a week do you use your WWW browser?
What do you find to be the biggest problems in using the Web?
(Please check all that apply.)
What are the primary uses of your WWW browser?
(Please check all that apply.)
Which of the following connection speeds do you primarily use to connect to the Internet? (Round up if necessary.)
If you access the Internet at home via a commercial provider, choose the speed from you to your Internet provider.
Which browser do you expect to be using in 12 months?
People browse the Web in many different ways. Please put a check against all of the following that accurately describe how you like to browse the Web.

How do you find out about WWW pages/sites?
(Please check all that apply.)
Approximately how many items does your Hotlist/Bookmark contain?

Why do you save/print WWW documents that you view?
(Please check all that apply.)
How frequently do you save or printWWW documents that you view?

Media Type Preferences

Web sites provide a variety of resources. Please indicate how much you like/dislike a site which...
enables keyword searches of document in its collection?
provides many links to other related Web sites (meta-indexes)?
relies heavily on videos/movies?
relies heavily on embedded images?
relies heavily on sound/audio files?
relies exclusively on text?

Web Usage

The Web is a versatile tool. Please indicate how often you have the Web for each of the following categories during the past 12 months.
to go shopping?
to access newsgroups information?
to access weather information?
to access information about commercial products/services?
to access government documents?
to access reference materials?
to access research reports & projects?
to access financial information?
to access online newspapers?
instead of other/default Internet browsers (Gopher/FTP/etc.)?
instead of watching TV?

Intended Use

How much do you plan on spending in the next 12 months on the following items:

On internet access
On hardware & software
On internet content
Approximately how many Web sites have you visited in-depth since you began using the Web? (In-depth meaning more than just the home page.)

What are your 5 favorite Web Sites?
Is your company/organization currently utilizing Intranets (private networkds based on Internet standards and technology)?
Which of the following technologies do you use to communicate with others?

This questionnaire was developed by:
GVU's WWW User Survey Team (Jim Pitkow & Colleen Kehoe) and former member Mimi Recker