GVU's Ninth WWW User Survey Graphs

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Paying on the Web


Once you've placed your order on the web, for what percentage of these orders do you also pay using the web (i.e. send your credit card number over the web)?

Paying on the Web

Paying on the Web

Frequency Percent Valid Percent Cumulative Percent
Valid All 406 44.4 44.4 44.4
Most 191 20.9 20.9 65.2
Half 35 3.8 3.8 69.1
Few 83 9.1 9.1 78.1
None 114 12.5 12.5 90.6
Not Applicable 86 9.4 9.4 100.0
Total 915 100.0 100.0

Paying on the Web

Paying on the Web
Location Frequency Percent Valid Percent Cumulative Percent
. Valid All 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
USA Valid All 358 45.4 45.4 45.4
Most 168 21.3 21.3 66.8
Half 29 3.7 3.7 70.4
Few 67 8.5 8.5 78.9
None 92 11.7 11.7 90.6
Not Applicable 74 9.4 9.4 100.0
Total 788 100.0 100.0
Europe Valid All 20 40.0 40.0 40.0
Most 12 24.0 24.0 64.0
Half 2 4.0 4.0 68.0
Few 7 14.0 14.0 82.0
None 6 12.0 12.0 94.0
Not Applicable 3 6.0 6.0 100.0
Total 50 100.0 100.0
Other Valid All 25 34.2 34.2 34.2
Most 11 15.1 15.1 49.3
Half 3 4.1 4.1 53.4
Few 9 12.3 12.3 65.8
None 16 21.9 21.9 87.7
Not Applicable 9 12.3 12.3 100.0
Total 73 100.0 100.0

Paying on the Web

Paying on the Web
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid All 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
Female Valid All 145 36.4 36.4 36.4
Most 84 21.1 21.1 57.5
Half 15 3.8 3.8 61.3
Few 42 10.6 10.6 71.9
None 66 16.6 16.6 88.4
Not Applicable 46 11.6 11.6 100.0
Total 398 100.0 100.0
Male Valid All 258 50.3 50.3 50.3
Most 107 20.9 20.9 71.2
Half 19 3.7 3.7 74.9
Few 41 8.0 8.0 82.8
None 48 9.4 9.4 92.2
Not Applicable 40 7.8 7.8 100.0
Total 513 100.0 100.0

Paying on the Web

Paying on the Web
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid All 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
11-20 Valid All 33 41.8 41.8 41.8
Most 11 13.9 13.9 55.7
Half 2 2.5 2.5 58.2
Few 6 7.6 7.6 65.8
None 10 12.7 12.7 78.5
Not Applicable 17 21.5 21.5 100.0
Total 79 100.0 100.0
21-25 Valid All 50 44.6 44.6 44.6
Most 21 18.8 18.8 63.4
Half 3 2.7 2.7 66.1
Few 12 10.7 10.7 76.8
None 16 14.3 14.3 91.1
Not Applicable 10 8.9 8.9 100.0
Total 112 100.0 100.0
26-50 Valid All 247 43.7 43.7 43.7
Most 126 22.3 22.3 66.0
Half 23 4.1 4.1 70.1
Few 43 7.6 7.6 77.7
None 75 13.3 13.3 91.0
Not Applicable 51 9.0 9.0 100.0
Total 565 100.0 100.0
50+ Valid All 73 47.1 47.1 47.1
Most 33 21.3 21.3 68.4
Half 6 3.9 3.9 72.3
Few 22 14.2 14.2 86.5
None 13 8.4 8.4 94.8
Not Applicable 8 5.2 5.2 100.0
Total 155 100.0 100.0

Paying on the Web

Paying on the Web
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid All 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
<1 Year Valid All 32 29.1 29.1 29.1
Most 18 16.4 16.4 45.5
Half 6 5.5 5.5 50.9
Few 7 6.4 6.4 57.3
None 22 20.0 20.0 77.3
Not Applicable 25 22.7 22.7 100.0
Total 110 100.0 100.0
1-3 Years Valid All 163 41.9 41.9 41.9
Most 73 18.8 18.8 60.7
Half 14 3.6 3.6 64.3
Few 45 11.6 11.6 75.8
None 56 14.4 14.4 90.2
Not Applicable 38 9.8 9.8 100.0
Total 389 100.0 100.0
>4 Years Valid All 208 50.5 50.5 50.5
Most 100 24.3 24.3 74.8
Half 14 3.4 3.4 78.2
Few 31 7.5 7.5 85.7
None 36 8.7 8.7 94.4
Not Applicable 23 5.6 5.6 100.0
Total 412 100.0 100.0


Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280