GVU's Ninth WWW User Survey Graphs

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Success Rate

When you are intentionally searching for product/service information, what percentage of the time do you find what you are looking for?
Success Rate

Success Rate

Frequency Percent Valid Percent Cumulative Percent
Valid All 154 16.8 16.8 16.8
Most 542 59.2 59.2 76.1
Half 151 16.5 16.5 92.6
Few 47 5.1 5.1 97.7
Not Applicable 21 2.3 2.3 100.0
Total 915 100.0 100.0

Success Rate

Success Rate
Location Frequency Percent Valid Percent Cumulative Percent
. Valid Most 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
USA Valid All 132 16.8 16.8 16.8
Most 467 59.3 59.3 76.0
Half 133 16.9 16.9 92.9
Few 37 4.7 4.7 97.6
Not Applicable 19 2.4 2.4 100.0
Total 788 100.0 100.0
Europe Valid All 7 14.0 14.0 14.0
Most 31 62.0 62.0 76.0
Half 5 10.0 10.0 86.0
Few 5 10.0 10.0 96.0
Not Applicable 2 4.0 4.0 100.0
Total 50 100.0 100.0
Other Valid All 15 20.5 20.5 20.5
Most 41 56.2 56.2 76.7
Half 12 16.4 16.4 93.2
Few 5 6.8 6.8 100.0
Total 73 100.0 100.0

Success Rate

Success Rate
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid Most 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
Female Valid All 57 14.3 14.3 14.3
Most 238 59.8 59.8 74.1
Half 65 16.3 16.3 90.5
Few 23 5.8 5.8 96.2
Not Applicable 15 3.8 3.8 100.0
Total 398 100.0 100.0
Male Valid All 97 18.9 18.9 18.9
Most 301 58.7 58.7 77.6
Half 85 16.6 16.6 94.2
Few 24 4.7 4.7 98.8
Not Applicable 6 1.2 1.2 100.0
Total 513 100.0 100.0

Success Rate

Success Rate
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid Most 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
11-20 Valid All 12 15.2 15.2 15.2
Most 39 49.4 49.4 64.6
Half 13 16.5 16.5 81.0
Few 5 6.3 6.3 87.3
Not Applicable 10 12.7 12.7 100.0
Total 79 100.0 100.0
21-25 Valid All 21 18.8 18.8 18.8
Most 65 58.0 58.0 76.8
Half 20 17.9 17.9 94.6
Few 6 5.4 5.4 100.0
Total 112 100.0 100.0
26-50 Valid All 94 16.6 16.6 16.6
Most 350 61.9 61.9 78.6
Half 86 15.2 15.2 93.8
Few 27 4.8 4.8 98.6
Not Applicable 8 1.4 1.4 100.0
Total 565 100.0 100.0
50+ Valid All 27 17.4 17.4 17.4
Most 85 54.8 54.8 72.3
Half 31 20.0 20.0 92.3
Few 9 5.8 5.8 98.1
Not Applicable 3 1.9 1.9 100.0
Total 155 100.0 100.0

Success Rate

Success Rate
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid Most 3 75.0 75.0 75.0
Half 1 25.0 25.0 100.0
Total 4 100.0 100.0
<1 Year Valid All 16 14.5 14.5 14.5
Most 57 51.8 51.8 66.4
Half 21 19.1 19.1 85.5
Few 10 9.1 9.1 94.5
Not Applicable 6 5.5 5.5 100.0
Total 110 100.0 100.0
1-3 Years Valid All 60 15.4 15.4 15.4
Most 231 59.4 59.4 74.8
Half 66 17.0 17.0 91.8
Few 22 5.7 5.7 97.4
Not Applicable 10 2.6 2.6 100.0
Total 389 100.0 100.0
>4 Years Valid All 78 18.9 18.9 18.9
Most 251 60.9 60.9 79.9
Half 63 15.3 15.3 95.1
Few 15 3.6 3.6 98.8
Not Applicable 5 1.2 1.2 100.0
Total 412 100.0 100.0

Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280