GVU's Ninth WWW User Survey Graphs

[Back to Ninth Survey Home | Back to Ninth Survey Graphs]

Time to Give Up

How many minutes on average does it take you to give up a search if you cannot find the product/service information you were looking for?
Time to Give Up

Time to Give Up

Frequency Percent Valid Percent Cumulative Percent
Valid <5 min 11 4.9 4.9 4.9
5-10 min 48 21.2 21.2 26.1
10-20 min 73 32.3 32.3 58.4
20-30 min 45 19.9 19.9 78.3
30-60 min 23 10.2 10.2 88.5
>60 min 11 4.9 4.9 93.4
Don't know 3 1.3 1.3 94.7
Not Applicable 12 5.3 5.3 100.0
Total 226 100.0 100.0

Time to Give Up

Time to Give Up
Location Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 50.0 50.0 50.0
30-60 min 1 50.0 50.0 100.0
Total 2 100.0 100.0
USA Valid <5 min 9 5.4 5.4 5.4
5-10 min 36 21.7 21.7 27.1
10-20 min 54 32.5 32.5 59.6
20-30 min 30 18.1 18.1 77.7
30-60 min 17 10.2 10.2 88.0
>60 min 6 3.6 3.6 91.6
Don't know 2 1.2 1.2 92.8
Not Applicable 12 7.2 7.2 100.0
Total 166 100.0 100.0
Europe Valid 5-10 min 3 11.1 11.1 11.1
10-20 min 11 40.7 40.7 51.9
20-30 min 6 22.2 22.2 74.1
30-60 min 4 14.8 14.8 88.9
>60 min 2 7.4 7.4 96.3
Don't know 1 3.7 3.7 100.0
Total 27 100.0 100.0
Other Valid <5 min 2 6.5 6.5 6.5
5-10 min 9 29.0 29.0 35.5
10-20 min 8 25.8 25.8 61.3
20-30 min 8 25.8 25.8 87.1
30-60 min 1 3.2 3.2 90.3
>60 min 3 9.7 9.7 100.0
Total 31 100.0 100.0

Time to Give Up

Time to Give Up
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 50.0 50.0 50.0
30-60 min 1 50.0 50.0 100.0
Total 2 100.0 100.0
Female Valid <5 min 4 6.7 6.7 6.7
5-10 min 11 18.3 18.3 25.0
10-20 min 20 33.3 33.3 58.3
20-30 min 10 16.7 16.7 75.0
30-60 min 8 13.3 13.3 88.3
>60 min 3 5.0 5.0 93.3
Don't know 2 3.3 3.3 96.7
Not Applicable 2 3.3 3.3 100.0
Total 60 100.0 100.0
Male Valid <5 min 7 4.3 4.3 4.3
5-10 min 37 22.6 22.6 26.8
10-20 min 53 32.3 32.3 59.1
20-30 min 34 20.7 20.7 79.9
30-60 min 14 8.5 8.5 88.4
>60 min 8 4.9 4.9 93.3
Don't know 1 .6 .6 93.9
Not Applicable 10 6.1 6.1 100.0
Total 164 100.0 100.0

Time to Give Up

Time to Give Up
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 50.0 50.0 50.0
30-60 min 1 50.0 50.0 100.0
Total 2 100.0 100.0
11-20 Valid 10-20 min 1 33.3 33.3 33.3
20-30 min 2 66.7 66.7 100.0
Total 3 100.0 100.0
21-25 Valid 5-10 min 6 20.7 20.7 20.7
10-20 min 6 20.7 20.7 41.4
20-30 min 10 34.5 34.5 75.9
30-60 min 2 6.9 6.9 82.8
>60 min 1 3.4 3.4 86.2
Don't know 1 3.4 3.4 89.7
Not Applicable 3 10.3 10.3 100.0
Total 29 100.0 100.0
26-50 Valid <5 min 7 4.6 4.6 4.6
5-10 min 30 19.6 19.6 24.2
10-20 min 56 36.6 36.6 60.8
20-30 min 24 15.7 15.7 76.5
30-60 min 19 12.4 12.4 88.9
>60 min 8 5.2 5.2 94.1
Don't know 1 .7 .7 94.8
Not Applicable 8 5.2 5.2 100.0
Total 153 100.0 100.0
50+ Valid <5 min 4 10.3 10.3 10.3
5-10 min 12 30.8 30.8 41.0
10-20 min 10 25.6 25.6 66.7
20-30 min 8 20.5 20.5 87.2
30-60 min 1 2.6 2.6 89.7
>60 min 2 5.1 5.1 94.9
Don't know 1 2.6 2.6 97.4
Not Applicable 1 2.6 2.6 100.0
Total 39 100.0 100.0

Time to Give Up

Time to Give Up
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid 20-30 min 1 50.0 50.0 50.0
30-60 min 1 50.0 50.0 100.0
Total 2 100.0 100.0
<1 Year Valid 5-10 min 3 25.0 25.0 25.0
10-20 min 4 33.3 33.3 58.3
20-30 min 1 8.3 8.3 66.7
30-60 min 1 8.3 8.3 75.0
Not Applicable 3 25.0 25.0 100.0
Total 12 100.0 100.0
1-3 Years Valid <5 min 3 4.2 4.2 4.2
5-10 min 16 22.2 22.2 26.4
10-20 min 22 30.6 30.6 56.9
20-30 min 18 25.0 25.0 81.9
30-60 min 7 9.7 9.7 91.7
>60 min 3 4.2 4.2 95.8
Don't know 2 2.8 2.8 98.6
Not Applicable 1 1.4 1.4 100.0
Total 72 100.0 100.0
>4 Years Valid <5 min 8 5.7 5.7 5.7
5-10 min 29 20.7 20.7 26.4
10-20 min 47 33.6 33.6 60.0
20-30 min 25 17.9 17.9 77.9
30-60 min 14 10.0 10.0 87.9
>60 min 8 5.7 5.7 93.6
Don't know 1 .7 .7 94.3
Not Applicable 8 5.7 5.7 100.0
Total 140 100.0 100.0

Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280