Email Package Used
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
Valid |
AOL |
388
| 5.1
| 5.1
| 5.1
|
CC:Mail |
138
| 1.8
| 1.8
| 6.9
|
Eudora |
1500
| 19.6
| 19.6
| 26.4
|
Messenger |
2277
| 29.7
| 29.7
| 56.1
|
Exchange |
240
| 3.1
| 3.1
| 59.2
|
Outlook |
513
| 6.7
| 6.7
| 65.9
|
Express |
588
| 7.7
| 7.7
| 73.6
|
Other MS |
148
| 1.9
| 1.9
| 75.5
|
Emacs |
23
| .3
| .3
| 75.8
|
Unix |
52
| .7
| .7
| 76.5
|
Pine/Elm |
413
| 5.4
| 5.4
| 81.9
|
Other |
1191
| 15.5
| 15.5
| 97.4
|
Don't Know |
199
| 2.6
| 2.6
| 100.0
|
Total |
7670
| 100.0
| 100.0
|
|
Email Package Used
Location |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
AOL |
8
| 8.9
| 8.9
| 8.9
|
CC:Mail |
2
| 2.2
| 2.2
| 11.1
|
Eudora |
20
| 22.2
| 22.2
| 33.3
|
Messenger |
16
| 17.8
| 17.8
| 51.1
|
Exchange |
5
| 5.6
| 5.6
| 56.7
|
Outlook |
7
| 7.8
| 7.8
| 64.4
|
Express |
6
| 6.7
| 6.7
| 71.1
|
Other MS |
2
| 2.2
| 2.2
| 73.3
|
Pine/Elm |
8
| 8.9
| 8.9
| 82.2
|
Other |
12
| 13.3
| 13.3
| 95.6
|
Don't Know |
4
| 4.4
| 4.4
| 100.0
|
Total |
90
| 100.0
| 100.0
|
|
USA |
Valid |
AOL |
370
| 5.8
| 5.8
| 5.8
|
CC:Mail |
111
| 1.7
| 1.7
| 7.5
|
Eudora |
1265
| 19.8
| 19.8
| 27.3
|
Messenger |
1965
| 30.7
| 30.7
| 58.0
|
Exchange |
190
| 3.0
| 3.0
| 60.9
|
Outlook |
410
| 6.4
| 6.4
| 67.3
|
Express |
488
| 7.6
| 7.6
| 75.0
|
Other MS |
112
| 1.7
| 1.7
| 76.7
|
Emacs |
15
| .2
| .2
| 76.9
|
Unix |
46
| .7
| .7
| 77.7
|
Pine/Elm |
329
| 5.1
| 5.1
| 82.8
|
Other |
932
| 14.6
| 14.6
| 97.4
|
Don't Know |
169
| 2.6
| 2.6
| 100.0
|
Total |
6402
| 100.0
| 100.0
|
|
Europe |
Valid |
AOL |
7
| 1.5
| 1.5
| 1.5
|
CC:Mail |
14
| 3.1
| 3.1
| 4.6
|
Eudora |
69
| 15.0
| 15.0
| 19.6
|
Messenger |
85
| 18.5
| 18.5
| 38.1
|
Exchange |
23
| 5.0
| 5.0
| 43.1
|
Outlook |
44
| 9.6
| 9.6
| 52.7
|
Express |
38
| 8.3
| 8.3
| 61.0
|
Other MS |
11
| 2.4
| 2.4
| 63.4
|
Emacs |
5
| 1.1
| 1.1
| 64.5
|
Unix |
5
| 1.1
| 1.1
| 65.6
|
Pine/Elm |
40
| 8.7
| 8.7
| 74.3
|
Other |
110
| 24.0
| 24.0
| 98.3
|
Don't Know |
8
| 1.7
| 1.7
| 100.0
|
Total |
459
| 100.0
| 100.0
|
|
Other |
Valid |
AOL |
3
| .4
| .4
| .4
|
CC:Mail |
11
| 1.5
| 1.5
| 1.9
|
Eudora |
146
| 20.3
| 20.3
| 22.3
|
Messenger |
211
| 29.3
| 29.3
| 51.6
|
Exchange |
22
| 3.1
| 3.1
| 54.7
|
Outlook |
52
| 7.2
| 7.2
| 61.9
|
Express |
56
| 7.8
| 7.8
| 69.7
|
Other MS |
23
| 3.2
| 3.2
| 72.9
|
Emacs |
3
| .4
| .4
| 73.3
|
Unix |
1
| .1
| .1
| 73.4
|
Pine/Elm |
36
| 5.0
| 5.0
| 78.4
|
Other |
137
| 19.1
| 19.1
| 97.5
|
Don't Know |
18
| 2.5
| 2.5
| 100.0
|
Total |
719
| 100.0
| 100.0
|
|
Email Package Used
Gender |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
AOL |
8
| 8.9
| 8.9
| 8.9
|
CC:Mail |
2
| 2.2
| 2.2
| 11.1
|
Eudora |
20
| 22.2
| 22.2
| 33.3
|
Messenger |
16
| 17.8
| 17.8
| 51.1
|
Exchange |
5
| 5.6
| 5.6
| 56.7
|
Outlook |
7
| 7.8
| 7.8
| 64.4
|
Express |
6
| 6.7
| 6.7
| 71.1
|
Other MS |
2
| 2.2
| 2.2
| 73.3
|
Pine/Elm |
8
| 8.9
| 8.9
| 82.2
|
Other |
12
| 13.3
| 13.3
| 95.6
|
Don't Know |
4
| 4.4
| 4.4
| 100.0
|
Total |
90
| 100.0
| 100.0
|
|
Female |
Valid |
AOL |
192
| 7.3
| 7.3
| 7.3
|
CC:Mail |
55
| 2.1
| 2.1
| 9.4
|
Eudora |
529
| 20.2
| 20.2
| 29.7
|
Messenger |
779
| 29.8
| 29.8
| 59.4
|
Exchange |
77
| 2.9
| 2.9
| 62.4
|
Outlook |
105
| 4.0
| 4.0
| 66.4
|
Express |
129
| 4.9
| 4.9
| 71.3
|
Other MS |
55
| 2.1
| 2.1
| 73.4
|
Emacs |
2
| .1
| .1
| 73.5
|
Unix |
20
| .8
| .8
| 74.2
|
Pine/Elm |
135
| 5.2
| 5.2
| 79.4
|
Other |
445
| 17.0
| 17.0
| 96.4
|
Don't Know |
94
| 3.6
| 3.6
| 100.0
|
Total |
2617
| 100.0
| 100.0
|
|
Male |
Valid |
AOL |
188
| 3.8
| 3.8
| 3.8
|
CC:Mail |
81
| 1.6
| 1.6
| 5.4
|
Eudora |
951
| 19.2
| 19.2
| 24.6
|
Messenger |
1482
| 29.9
| 29.9
| 54.4
|
Exchange |
158
| 3.2
| 3.2
| 57.6
|
Outlook |
401
| 8.1
| 8.1
| 65.7
|
Express |
453
| 9.1
| 9.1
| 74.8
|
Other MS |
91
| 1.8
| 1.8
| 76.7
|
Emacs |
21
| .4
| .4
| 77.1
|
Unix |
32
| .6
| .6
| 77.7
|
Pine/Elm |
270
| 5.4
| 5.4
| 83.2
|
Other |
734
| 14.8
| 14.8
| 98.0
|
Don't Know |
101
| 2.0
| 2.0
| 100.0
|
Total |
4963
| 100.0
| 100.0
|
|
Email Package Used
Age Groups |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
AOL |
8
| 8.5
| 8.5
| 8.5
|
CC:Mail |
2
| 2.1
| 2.1
| 10.6
|
Eudora |
21
| 22.3
| 22.3
| 33.0
|
Messenger |
16
| 17.0
| 17.0
| 50.0
|
Exchange |
5
| 5.3
| 5.3
| 55.3
|
Outlook |
7
| 7.4
| 7.4
| 62.8
|
Express |
7
| 7.4
| 7.4
| 70.2
|
Other MS |
2
| 2.1
| 2.1
| 72.3
|
Pine/Elm |
8
| 8.5
| 8.5
| 80.9
|
Other |
14
| 14.9
| 14.9
| 95.7
|
Don't Know |
4
| 4.3
| 4.3
| 100.0
|
Total |
94
| 100.0
| 100.0
|
|
11-20 |
Valid |
AOL |
47
| 5.8
| 5.8
| 5.8
|
CC:Mail |
2
| .2
| .2
| 6.0
|
Eudora |
149
| 18.3
| 18.3
| 24.3
|
Messenger |
193
| 23.7
| 23.7
| 48.0
|
Exchange |
14
| 1.7
| 1.7
| 49.8
|
Outlook |
32
| 3.9
| 3.9
| 53.7
|
Express |
61
| 7.5
| 7.5
| 61.2
|
Other MS |
21
| 2.6
| 2.6
| 63.8
|
Emacs |
1
| .1
| .1
| 63.9
|
Unix |
4
| .5
| .5
| 64.4
|
Pine/Elm |
90
| 11.1
| 11.1
| 75.4
|
Other |
179
| 22.0
| 22.0
| 97.4
|
Don't Know |
21
| 2.6
| 2.6
| 100.0
|
Total |
814
| 100.0
| 100.0
|
|
21-25 |
Valid |
AOL |
35
| 3.2
| 3.2
| 3.2
|
CC:Mail |
29
| 2.6
| 2.6
| 5.8
|
Eudora |
198
| 18.0
| 18.0
| 23.8
|
Messenger |
258
| 23.4
| 23.4
| 47.2
|
Exchange |
32
| 2.9
| 2.9
| 50.1
|
Outlook |
99
| 9.0
| 9.0
| 59.1
|
Express |
69
| 6.3
| 6.3
| 65.4
|
Other MS |
17
| 1.5
| 1.5
| 66.9
|
Emacs |
7
| .6
| .6
| 67.6
|
Unix |
14
| 1.3
| 1.3
| 68.8
|
Pine/Elm |
149
| 13.5
| 13.5
| 82.4
|
Other |
168
| 15.3
| 15.3
| 97.6
|
Don't Know |
26
| 2.4
| 2.4
| 100.0
|
Total |
1101
| 100.0
| 100.0
|
|
26-50 |
Valid |
AOL |
231
| 5.2
| 5.2
| 5.2
|
CC:Mail |
98
| 2.2
| 2.2
| 7.4
|
Eudora |
861
| 19.4
| 19.4
| 26.8
|
Messenger |
1378
| 31.1
| 31.1
| 57.9
|
Exchange |
155
| 3.5
| 3.5
| 61.4
|
Outlook |
317
| 7.1
| 7.1
| 68.5
|
Express |
337
| 7.6
| 7.6
| 76.1
|
Other MS |
90
| 2.0
| 2.0
| 78.2
|
Emacs |
15
| .3
| .3
| 78.5
|
Unix |
31
| .7
| .7
| 79.2
|
Pine/Elm |
141
| 3.2
| 3.2
| 82.4
|
Other |
689
| 15.5
| 15.5
| 97.9
|
Don't Know |
92
| 2.1
| 2.1
| 100.0
|
Total |
4435
| 100.0
| 100.0
|
|
50+ |
Valid |
AOL |
67
| 5.5
| 5.5
| 5.5
|
CC:Mail |
7
| .6
| .6
| 6.0
|
Eudora |
271
| 22.1
| 22.1
| 28.1
|
Messenger |
432
| 35.2
| 35.2
| 63.4
|
Exchange |
34
| 2.8
| 2.8
| 66.2
|
Outlook |
58
| 4.7
| 4.7
| 70.9
|
Express |
114
| 9.3
| 9.3
| 80.2
|
Other MS |
18
| 1.5
| 1.5
| 81.6
|
Unix |
3
| .2
| .2
| 81.9
|
Pine/Elm |
25
| 2.0
| 2.0
| 83.9
|
Other |
141
| 11.5
| 11.5
| 95.4
|
Don't Know |
56
| 4.6
| 4.6
| 100.0
|
Total |
1226
| 100.0
| 100.0
|
|
Email Package Used
Experience |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
AOL |
8
| 8.9
| 8.9
| 8.9
|
CC:Mail |
2
| 2.2
| 2.2
| 11.1
|
Eudora |
20
| 22.2
| 22.2
| 33.3
|
Messenger |
16
| 17.8
| 17.8
| 51.1
|
Exchange |
5
| 5.6
| 5.6
| 56.7
|
Outlook |
7
| 7.8
| 7.8
| 64.4
|
Express |
6
| 6.7
| 6.7
| 71.1
|
Other MS |
2
| 2.2
| 2.2
| 73.3
|
Pine/Elm |
8
| 8.9
| 8.9
| 82.2
|
Other |
12
| 13.3
| 13.3
| 95.6
|
Don't Know |
4
| 4.4
| 4.4
| 100.0
|
Total |
90
| 100.0
| 100.0
|
|
<1 Year |
Valid |
AOL |
71
| 6.2
| 6.2
| 6.2
|
CC:Mail |
13
| 1.1
| 1.1
| 7.3
|
Eudora |
173
| 15.1
| 15.1
| 22.5
|
Messenger |
374
| 32.7
| 32.7
| 55.2
|
Exchange |
38
| 3.3
| 3.3
| 58.5
|
Outlook |
31
| 2.7
| 2.7
| 61.2
|
Express |
103
| 9.0
| 9.0
| 70.3
|
Other MS |
34
| 3.0
| 3.0
| 73.2
|
Emacs |
2
| .2
| .2
| 73.4
|
Unix |
4
| .3
| .3
| 73.8
|
Pine/Elm |
17
| 1.5
| 1.5
| 75.2
|
Other |
184
| 16.1
| 16.1
| 91.3
|
Don't Know |
99
| 8.7
| 8.7
| 100.0
|
Total |
1143
| 100.0
| 100.0
|
|
1-3 Years |
Valid |
AOL |
204
| 6.2
| 6.2
| 6.2
|
CC:Mail |
61
| 1.9
| 1.9
| 8.1
|
Eudora |
588
| 17.9
| 17.9
| 26.0
|
Messenger |
1092
| 33.2
| 33.2
| 59.2
|
Exchange |
96
| 2.9
| 2.9
| 62.1
|
Outlook |
196
| 6.0
| 6.0
| 68.1
|
Express |
271
| 8.2
| 8.2
| 76.3
|
Other MS |
65
| 2.0
| 2.0
| 78.3
|
Emacs |
3
| .1
| .1
| 78.4
|
Unix |
10
| .3
| .3
| 78.7
|
Pine/Elm |
118
| 3.6
| 3.6
| 82.3
|
Other |
510
| 15.5
| 15.5
| 97.8
|
Don't Know |
71
| 2.2
| 2.2
| 100.0
|
Total |
3285
| 100.0
| 100.0
|
|
>4 Years |
Valid |
AOL |
105
| 3.3
| 3.3
| 3.3
|
CC:Mail |
62
| 2.0
| 2.0
| 5.3
|
Eudora |
719
| 22.8
| 22.8
| 28.1
|
Messenger |
795
| 25.2
| 25.2
| 53.3
|
Exchange |
101
| 3.2
| 3.2
| 56.5
|
Outlook |
279
| 8.9
| 8.9
| 65.4
|
Express |
208
| 6.6
| 6.6
| 72.0
|
Other MS |
47
| 1.5
| 1.5
| 73.5
|
Emacs |
18
| .6
| .6
| 74.0
|
Unix |
38
| 1.2
| 1.2
| 75.3
|
Pine/Elm |
270
| 8.6
| 8.6
| 83.8
|
Other |
485
| 15.4
| 15.4
| 99.2
|
Don't Know |
25
| .8
| .8
| 100.0
|
Total |
3152
| 100.0
| 100.0
|
|
Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu
For more information or to submit comments:
send email to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280