GVU's Ninth WWW User Survey Graphs

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Email Package Used


Which email package do you primarily use?

Email Package Used

Email Package Used

Frequency Percent Valid Percent Cumulative Percent
Valid AOL 388 5.1 5.1 5.1
CC:Mail 138 1.8 1.8 6.9
Eudora 1500 19.6 19.6 26.4
Messenger 2277 29.7 29.7 56.1
Exchange 240 3.1 3.1 59.2
Outlook 513 6.7 6.7 65.9
Express 588 7.7 7.7 73.6
Other MS 148 1.9 1.9 75.5
Emacs 23 .3 .3 75.8
Unix 52 .7 .7 76.5
Pine/Elm 413 5.4 5.4 81.9
Other 1191 15.5 15.5 97.4
Don't Know 199 2.6 2.6 100.0
Total 7670 100.0 100.0

Email Package Used

Email Package Used
Location Frequency Percent Valid Percent Cumulative Percent
. Valid AOL 8 8.9 8.9 8.9
CC:Mail 2 2.2 2.2 11.1
Eudora 20 22.2 22.2 33.3
Messenger 16 17.8 17.8 51.1
Exchange 5 5.6 5.6 56.7
Outlook 7 7.8 7.8 64.4
Express 6 6.7 6.7 71.1
Other MS 2 2.2 2.2 73.3
Pine/Elm 8 8.9 8.9 82.2
Other 12 13.3 13.3 95.6
Don't Know 4 4.4 4.4 100.0
Total 90 100.0 100.0
USA Valid AOL 370 5.8 5.8 5.8
CC:Mail 111 1.7 1.7 7.5
Eudora 1265 19.8 19.8 27.3
Messenger 1965 30.7 30.7 58.0
Exchange 190 3.0 3.0 60.9
Outlook 410 6.4 6.4 67.3
Express 488 7.6 7.6 75.0
Other MS 112 1.7 1.7 76.7
Emacs 15 .2 .2 76.9
Unix 46 .7 .7 77.7
Pine/Elm 329 5.1 5.1 82.8
Other 932 14.6 14.6 97.4
Don't Know 169 2.6 2.6 100.0
Total 6402 100.0 100.0
Europe Valid AOL 7 1.5 1.5 1.5
CC:Mail 14 3.1 3.1 4.6
Eudora 69 15.0 15.0 19.6
Messenger 85 18.5 18.5 38.1
Exchange 23 5.0 5.0 43.1
Outlook 44 9.6 9.6 52.7
Express 38 8.3 8.3 61.0
Other MS 11 2.4 2.4 63.4
Emacs 5 1.1 1.1 64.5
Unix 5 1.1 1.1 65.6
Pine/Elm 40 8.7 8.7 74.3
Other 110 24.0 24.0 98.3
Don't Know 8 1.7 1.7 100.0
Total 459 100.0 100.0
Other Valid AOL 3 .4 .4 .4
CC:Mail 11 1.5 1.5 1.9
Eudora 146 20.3 20.3 22.3
Messenger 211 29.3 29.3 51.6
Exchange 22 3.1 3.1 54.7
Outlook 52 7.2 7.2 61.9
Express 56 7.8 7.8 69.7
Other MS 23 3.2 3.2 72.9
Emacs 3 .4 .4 73.3
Unix 1 .1 .1 73.4
Pine/Elm 36 5.0 5.0 78.4
Other 137 19.1 19.1 97.5
Don't Know 18 2.5 2.5 100.0
Total 719 100.0 100.0

Email Package Used

Email Package Used
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid AOL 8 8.9 8.9 8.9
CC:Mail 2 2.2 2.2 11.1
Eudora 20 22.2 22.2 33.3
Messenger 16 17.8 17.8 51.1
Exchange 5 5.6 5.6 56.7
Outlook 7 7.8 7.8 64.4
Express 6 6.7 6.7 71.1
Other MS 2 2.2 2.2 73.3
Pine/Elm 8 8.9 8.9 82.2
Other 12 13.3 13.3 95.6
Don't Know 4 4.4 4.4 100.0
Total 90 100.0 100.0
Female Valid AOL 192 7.3 7.3 7.3
CC:Mail 55 2.1 2.1 9.4
Eudora 529 20.2 20.2 29.7
Messenger 779 29.8 29.8 59.4
Exchange 77 2.9 2.9 62.4
Outlook 105 4.0 4.0 66.4
Express 129 4.9 4.9 71.3
Other MS 55 2.1 2.1 73.4
Emacs 2 .1 .1 73.5
Unix 20 .8 .8 74.2
Pine/Elm 135 5.2 5.2 79.4
Other 445 17.0 17.0 96.4
Don't Know 94 3.6 3.6 100.0
Total 2617 100.0 100.0
Male Valid AOL 188 3.8 3.8 3.8
CC:Mail 81 1.6 1.6 5.4
Eudora 951 19.2 19.2 24.6
Messenger 1482 29.9 29.9 54.4
Exchange 158 3.2 3.2 57.6
Outlook 401 8.1 8.1 65.7
Express 453 9.1 9.1 74.8
Other MS 91 1.8 1.8 76.7
Emacs 21 .4 .4 77.1
Unix 32 .6 .6 77.7
Pine/Elm 270 5.4 5.4 83.2
Other 734 14.8 14.8 98.0
Don't Know 101 2.0 2.0 100.0
Total 4963 100.0 100.0

Email Package Used

Email Package Used
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid AOL 8 8.5 8.5 8.5
CC:Mail 2 2.1 2.1 10.6
Eudora 21 22.3 22.3 33.0
Messenger 16 17.0 17.0 50.0
Exchange 5 5.3 5.3 55.3
Outlook 7 7.4 7.4 62.8
Express 7 7.4 7.4 70.2
Other MS 2 2.1 2.1 72.3
Pine/Elm 8 8.5 8.5 80.9
Other 14 14.9 14.9 95.7
Don't Know 4 4.3 4.3 100.0
Total 94 100.0 100.0
11-20 Valid AOL 47 5.8 5.8 5.8
CC:Mail 2 .2 .2 6.0
Eudora 149 18.3 18.3 24.3
Messenger 193 23.7 23.7 48.0
Exchange 14 1.7 1.7 49.8
Outlook 32 3.9 3.9 53.7
Express 61 7.5 7.5 61.2
Other MS 21 2.6 2.6 63.8
Emacs 1 .1 .1 63.9
Unix 4 .5 .5 64.4
Pine/Elm 90 11.1 11.1 75.4
Other 179 22.0 22.0 97.4
Don't Know 21 2.6 2.6 100.0
Total 814 100.0 100.0
21-25 Valid AOL 35 3.2 3.2 3.2
CC:Mail 29 2.6 2.6 5.8
Eudora 198 18.0 18.0 23.8
Messenger 258 23.4 23.4 47.2
Exchange 32 2.9 2.9 50.1
Outlook 99 9.0 9.0 59.1
Express 69 6.3 6.3 65.4
Other MS 17 1.5 1.5 66.9
Emacs 7 .6 .6 67.6
Unix 14 1.3 1.3 68.8
Pine/Elm 149 13.5 13.5 82.4
Other 168 15.3 15.3 97.6
Don't Know 26 2.4 2.4 100.0
Total 1101 100.0 100.0
26-50 Valid AOL 231 5.2 5.2 5.2
CC:Mail 98 2.2 2.2 7.4
Eudora 861 19.4 19.4 26.8
Messenger 1378 31.1 31.1 57.9
Exchange 155 3.5 3.5 61.4
Outlook 317 7.1 7.1 68.5
Express 337 7.6 7.6 76.1
Other MS 90 2.0 2.0 78.2
Emacs 15 .3 .3 78.5
Unix 31 .7 .7 79.2
Pine/Elm 141 3.2 3.2 82.4
Other 689 15.5 15.5 97.9
Don't Know 92 2.1 2.1 100.0
Total 4435 100.0 100.0
50+ Valid AOL 67 5.5 5.5 5.5
CC:Mail 7 .6 .6 6.0
Eudora 271 22.1 22.1 28.1
Messenger 432 35.2 35.2 63.4
Exchange 34 2.8 2.8 66.2
Outlook 58 4.7 4.7 70.9
Express 114 9.3 9.3 80.2
Other MS 18 1.5 1.5 81.6
Unix 3 .2 .2 81.9
Pine/Elm 25 2.0 2.0 83.9
Other 141 11.5 11.5 95.4
Don't Know 56 4.6 4.6 100.0
Total 1226 100.0 100.0

Email Package Used

Email Package Used
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid AOL 8 8.9 8.9 8.9
CC:Mail 2 2.2 2.2 11.1
Eudora 20 22.2 22.2 33.3
Messenger 16 17.8 17.8 51.1
Exchange 5 5.6 5.6 56.7
Outlook 7 7.8 7.8 64.4
Express 6 6.7 6.7 71.1
Other MS 2 2.2 2.2 73.3
Pine/Elm 8 8.9 8.9 82.2
Other 12 13.3 13.3 95.6
Don't Know 4 4.4 4.4 100.0
Total 90 100.0 100.0
<1 Year Valid AOL 71 6.2 6.2 6.2
CC:Mail 13 1.1 1.1 7.3
Eudora 173 15.1 15.1 22.5
Messenger 374 32.7 32.7 55.2
Exchange 38 3.3 3.3 58.5
Outlook 31 2.7 2.7 61.2
Express 103 9.0 9.0 70.3
Other MS 34 3.0 3.0 73.2
Emacs 2 .2 .2 73.4
Unix 4 .3 .3 73.8
Pine/Elm 17 1.5 1.5 75.2
Other 184 16.1 16.1 91.3
Don't Know 99 8.7 8.7 100.0
Total 1143 100.0 100.0
1-3 Years Valid AOL 204 6.2 6.2 6.2
CC:Mail 61 1.9 1.9 8.1
Eudora 588 17.9 17.9 26.0
Messenger 1092 33.2 33.2 59.2
Exchange 96 2.9 2.9 62.1
Outlook 196 6.0 6.0 68.1
Express 271 8.2 8.2 76.3
Other MS 65 2.0 2.0 78.3
Emacs 3 .1 .1 78.4
Unix 10 .3 .3 78.7
Pine/Elm 118 3.6 3.6 82.3
Other 510 15.5 15.5 97.8
Don't Know 71 2.2 2.2 100.0
Total 3285 100.0 100.0
>4 Years Valid AOL 105 3.3 3.3 3.3
CC:Mail 62 2.0 2.0 5.3
Eudora 719 22.8 22.8 28.1
Messenger 795 25.2 25.2 53.3
Exchange 101 3.2 3.2 56.5
Outlook 279 8.9 8.9 65.4
Express 208 6.6 6.6 72.0
Other MS 47 1.5 1.5 73.5
Emacs 18 .6 .6 74.0
Unix 38 1.2 1.2 75.3
Pine/Elm 270 8.6 8.6 83.8
Other 485 15.4 15.4 99.2
Don't Know 25 .8 .8 100.0
Total 3152 100.0 100.0


Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280