GVU's Ninth WWW User Survey Graphs

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Indispensable


Which of the following Internet technologies do you consider "indispensable"?
(Please check all that apply.)

Indispensable





Group G35  "Indispensable"
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         8284     29.0     90.6
Email                                    Q24         8531     29.9     93.3
Chat                                     Q25         2183      7.6     23.9
Internet Phone                           Q26          595      2.1      6.5
Internet Fax                             Q27          560      2.0      6.1
Push                                     Q28          488      1.7      5.3
Audio                                    Q29         1915      6.7     20.9
Video                                    Q30          723      2.5      7.9
Digital sig                              Q31          646      2.3      7.1
3-D                                      Q32          534      1.9      5.8
Java                                     Q33         2715      9.5     29.7
Other                                    Q34         1053      3.7     11.5
Don't know                               Q35          337      1.2      3.7
                                                  -------    -----    -----
                                 Total responses    28564    100.0    312.3

0 missing cases;  9,147 valid cases

Indispensable




X1:         .

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          109     25.6     87.2
Email                                    Q24          115     27.1     92.0
Chat                                     Q25           44     10.4     35.2
Internet Phone                           Q26           11      2.6      8.8
Internet Fax                             Q27            9      2.1      7.2
Push                                     Q28            8      1.9      6.4
Audio                                    Q29           29      6.8     23.2
Video                                    Q30           19      4.5     15.2
Digital sig                              Q31            9      2.1      7.2
3-D                                      Q32           11      2.6      8.8
Java                                     Q33           41      9.6     32.8
Other                                    Q34           14      3.3     11.2
Don't know                               Q35            6      1.4      4.8
                                                  -------    -----    -----
                                 Total responses      425    100.0    340.0

0 missing cases;  125 valid cases



X1:         1   USA

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         6893     29.5     90.5
Email                                    Q24         7069     30.3     92.8
Chat                                     Q25         1727      7.4     22.7
Internet Phone                           Q26          448      1.9      5.9
Internet Fax                             Q27          446      1.9      5.9
Push                                     Q28          393      1.7      5.2
Audio                                    Q29         1574      6.7     20.7
Video                                    Q30          556      2.4      7.3
Digital sig                              Q31          480      2.1      6.3
3-D                                      Q32          425      1.8      5.6
Java                                     Q33         2192      9.4     28.8
Other                                    Q34          866      3.7     11.4
Don't know                               Q35          299      1.3      3.9
                                                  -------    -----    -----
                                 Total responses    23368    100.0    306.7

0 missing cases;  7,619 valid cases



X1:         2   Europe

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          488     27.5     91.4
Email                                    Q24          507     28.6     94.9
Chat                                     Q25          143      8.1     26.8
Internet Phone                           Q26           41      2.3      7.7
Internet Fax                             Q27           33      1.9      6.2
Push                                     Q28           37      2.1      6.9
Audio                                    Q29          110      6.2     20.6
Video                                    Q30           51      2.9      9.6
Digital sig                              Q31           66      3.7     12.4
3-D                                      Q32           33      1.9      6.2
Java                                     Q33          186     10.5     34.8
Other                                    Q34           62      3.5     11.6
Don't know                               Q35           18      1.0      3.4
                                                  -------    -----    -----
                                 Total responses     1775    100.0    332.4

0 missing cases;  534 valid cases



X1:         3   Other

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          794     26.5     91.4
Email                                    Q24          840     28.0     96.7
Chat                                     Q25          269      9.0     31.0
Internet Phone                           Q26           95      3.2     10.9
Internet Fax                             Q27           72      2.4      8.3
Push                                     Q28           50      1.7      5.8
Audio                                    Q29          202      6.7     23.2
Video                                    Q30           97      3.2     11.2
Digital sig                              Q31           91      3.0     10.5
3-D                                      Q32           65      2.2      7.5
Java                                     Q33          296      9.9     34.1
Other                                    Q34          111      3.7     12.8
Don't know                               Q35           14       .5      1.6
                                                  -------    -----    -----
                                 Total responses     2996    100.0    344.8

0 missing cases;  869 valid cases

Indispensable




X4:       .

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          109     25.6     87.2
Email                                    Q24          115     27.1     92.0
Chat                                     Q25           44     10.4     35.2
Internet Phone                           Q26           11      2.6      8.8
Internet Fax                             Q27            9      2.1      7.2
Push                                     Q28            8      1.9      6.4
Audio                                    Q29           29      6.8     23.2
Video                                    Q30           19      4.5     15.2
Digital sig                              Q31            9      2.1      7.2
3-D                                      Q32           11      2.6      8.8
Java                                     Q33           41      9.6     32.8
Other                                    Q34           14      3.3     11.2
Don't know                               Q35            6      1.4      4.8
                                                  -------    -----    -----
                                 Total responses      425    100.0    340.0

0 missing cases;  125 valid cases



X4:      1.00   Female

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         3134     30.5     90.5
Email                                    Q24         3231     31.5     93.3
Chat                                     Q25          891      8.7     25.7
Internet Phone                           Q26          184      1.8      5.3
Internet Fax                             Q27          205      2.0      5.9
Push                                     Q28          146      1.4      4.2
Audio                                    Q29          624      6.1     18.0
Video                                    Q30          203      2.0      5.9
Digital sig                              Q31          132      1.3      3.8
3-D                                      Q32          154      1.5      4.4
Java                                     Q33          871      8.5     25.2
Other                                    Q34          328      3.2      9.5
Don't know                               Q35          160      1.6      4.6
                                                  -------    -----    -----
                                 Total responses    10263    100.0    296.4

0 missing cases;  3,462 valid cases



X4:      2.00   Male

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         5041     28.2     90.7
Email                                    Q24         5185     29.0     93.3
Chat                                     Q25         1248      7.0     22.4
Internet Phone                           Q26          400      2.2      7.2
Internet Fax                             Q27          346      1.9      6.2
Push                                     Q28          334      1.9      6.0
Audio                                    Q29         1262      7.1     22.7
Video                                    Q30          501      2.8      9.0
Digital sig                              Q31          505      2.8      9.1
3-D                                      Q32          369      2.1      6.6
Java                                     Q33         1803     10.1     32.4
Other                                    Q34          711      4.0     12.8
Don't know                               Q35          171      1.0      3.1
                                                  -------    -----    -----
                                 Total responses    17876    100.0    321.5

0 missing cases;  5,560 valid cases

Indispensable




X2:         .

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          114     24.7     87.0
Email                                    Q24          120     26.0     91.6
Chat                                     Q25           47     10.2     35.9
Internet Phone                           Q26           13      2.8      9.9
Internet Fax                             Q27           11      2.4      8.4
Push                                     Q28           11      2.4      8.4
Audio                                    Q29           31      6.7     23.7
Video                                    Q30           22      4.8     16.8
Digital sig                              Q31           11      2.4      8.4
3-D                                      Q32           14      3.0     10.7
Java                                     Q33           43      9.3     32.8
Other                                    Q34           17      3.7     13.0
Don't know                               Q35            7      1.5      5.3
                                                  -------    -----    -----
                                 Total responses      461    100.0    351.9

0 missing cases;  131 valid cases



X2:         1   11-20

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          884     25.0     85.7
Email                                    Q24          942     26.7     91.4
Chat                                     Q25          448     12.7     43.5
Internet Phone                           Q26           59      1.7      5.7
Internet Fax                             Q27           39      1.1      3.8
Push                                     Q28           47      1.3      4.6
Audio                                    Q29          259      7.3     25.1
Video                                    Q30           96      2.7      9.3
Digital sig                              Q31           70      2.0      6.8
3-D                                      Q32           99      2.8      9.6
Java                                     Q33          348      9.9     33.8
Other                                    Q34          171      4.8     16.6
Don't know                               Q35           67      1.9      6.5
                                                  -------    -----    -----
                                 Total responses     3529    100.0    342.3

0 missing cases;  1,031 valid cases



X2:         2   21-25

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         1175     27.2     89.2
Email                                    Q24         1245     28.8     94.5
Chat                                     Q25          376      8.7     28.5
Internet Phone                           Q26           88      2.0      6.7
Internet Fax                             Q27           76      1.8      5.8
Push                                     Q28           65      1.5      4.9
Audio                                    Q29          313      7.2     23.8
Video                                    Q30          123      2.8      9.3
Digital sig                              Q31          113      2.6      8.6
3-D                                      Q32           75      1.7      5.7
Java                                     Q33          454     10.5     34.5
Other                                    Q34          185      4.3     14.0
Don't know                               Q35           38       .9      2.9
                                                  -------    -----    -----
                                 Total responses     4326    100.0    328.5

0 missing cases;  1,317 valid cases



X2:         3   26-50

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         4814     29.8     91.9
Email                                    Q24         4896     30.3     93.4
Chat                                     Q25         1090      6.8     20.8
Internet Phone                           Q26          347      2.2      6.6
Internet Fax                             Q27          329      2.0      6.3
Push                                     Q28          290      1.8      5.5
Audio                                    Q29         1038      6.4     19.8
Video                                    Q30          408      2.5      7.8
Digital sig                              Q31          382      2.4      7.3
3-D                                      Q32          288      1.8      5.5
Java                                     Q33         1529      9.5     29.2
Other                                    Q34          562      3.5     10.7
Don't know                               Q35          162      1.0      3.1
                                                  -------    -----    -----
                                 Total responses    16135    100.0    307.9

0 missing cases;  5,240 valid cases



X2:         4   50+

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         1297     31.5     90.8
Email                                    Q24         1328     32.3     93.0
Chat                                     Q25          222      5.4     15.5
Internet Phone                           Q26           88      2.1      6.2
Internet Fax                             Q27          105      2.6      7.4
Push                                     Q28           75      1.8      5.3
Audio                                    Q29          274      6.7     19.2
Video                                    Q30           74      1.8      5.2
Digital sig                              Q31           70      1.7      4.9
3-D                                      Q32           58      1.4      4.1
Java                                     Q33          341      8.3     23.9
Other                                    Q34          118      2.9      8.3
Don't know                               Q35           63      1.5      4.4
                                                  -------    -----    -----
                                 Total responses     4113    100.0    288.0

0 missing cases;  1,428 valid cases

Indispensable




X3:         .

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23          109     25.6     87.2
Email                                    Q24          115     27.1     92.0
Chat                                     Q25           44     10.4     35.2
Internet Phone                           Q26           11      2.6      8.8
Internet Fax                             Q27            9      2.1      7.2
Push                                     Q28            8      1.9      6.4
Audio                                    Q29           29      6.8     23.2
Video                                    Q30           19      4.5     15.2
Digital sig                              Q31            9      2.1      7.2
3-D                                      Q32           11      2.6      8.8
Java                                     Q33           41      9.6     32.8
Other                                    Q34           14      3.3     11.2
Don't know                               Q35            6      1.4      4.8
                                                  -------    -----    -----
                                 Total responses      425    100.0    340.0

0 missing cases;  125 valid cases



X3:         1   <1 Year

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         1285     29.0     84.9
Email                                    Q24         1326     29.9     87.6
Chat                                     Q25          412      9.3     27.2
Internet Phone                           Q26           91      2.1      6.0
Internet Fax                             Q27          101      2.3      6.7
Push                                     Q28           69      1.6      4.6
Audio                                    Q29          290      6.5     19.2
Video                                    Q30           81      1.8      5.4
Digital sig                              Q31           58      1.3      3.8
3-D                                      Q32           89      2.0      5.9
Java                                     Q33          375      8.5     24.8
Other                                    Q34          133      3.0      8.8
Don't know                               Q35          124      2.8      8.2
                                                  -------    -----    -----
                                 Total responses     4434    100.0    293.1

0 missing cases;  1,513 valid cases



X3:         2   1-3 Years

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         3661     29.5     91.4
Email                                    Q24         3711     29.9     92.7
Chat                                     Q25          986      7.9     24.6
Internet Phone                           Q26          273      2.2      6.8
Internet Fax                             Q27          283      2.3      7.1
Push                                     Q28          209      1.7      5.2
Audio                                    Q29          841      6.8     21.0
Video                                    Q30          316      2.5      7.9
Digital sig                              Q31          229      1.8      5.7
3-D                                      Q32          243      2.0      6.1
Java                                     Q33         1129      9.1     28.2
Other                                    Q34          390      3.1      9.7
Don't know                               Q35          140      1.1      3.5
                                                  -------    -----    -----
                                 Total responses    12411    100.0    310.0

0 missing cases;  4,004 valid cases



X3:         3   >4 Years

Group G35  Indispensable
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

WWW                                      Q23         3229     28.6     92.1
Email                                    Q24         3379     29.9     96.4
Chat                                     Q25          741      6.6     21.1
Internet Phone                           Q26          220      1.9      6.3
Internet Fax                             Q27          167      1.5      4.8
Push                                     Q28          202      1.8      5.8
Audio                                    Q29          755      6.7     21.5
Video                                    Q30          307      2.7      8.8
Digital sig                              Q31          350      3.1     10.0
3-D                                      Q32          191      1.7      5.4
Java                                     Q33         1170     10.4     33.4
Other                                    Q34          516      4.6     14.7
Don't know                               Q35           67       .6      1.9
                                                  -------    -----    -----
                                 Total responses    11294    100.0    322.2

0 missing cases;  3,505 valid cases


Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280