GVU's Ninth WWW User Survey Graphs

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Navigation Services


Please indicate which of the following Navigation/Search Services have you used in the past six months.
(Please check all that apply.)

Navigation Services





Group G89  "Navigation Services"
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75         1900      3.3     20.8
Alta Vista                               Q76         7442     13.1     81.4
Bigfoot                                  Q77         2303      4.0     25.2
Excite                                   Q78         6398     11.2     69.9
411                                      Q79         3013      5.3     32.9
GTE SuperPages                           Q80          952      1.7     10.4
HotBot                                   Q81         4226      7.4     46.2
InfoSeek                                 Q82         6424     11.3     70.2
Lycos                                    Q83         6239     11.0     68.2
Web Crawler                              Q84         4167      7.3     45.6
MetaCrawler                              Q85         1381      2.4     15.1
WhoWhere                                 Q86         2266      4.0     24.8
Yahoo                                    Q87         8541     15.0     93.4
Don't Know                               Q88           65       .1       .7
Other                                    Q89         1604      2.8     17.5
                                                  -------    -----    -----
                                 Total responses    56921    100.0    622.3

0 missing cases;  9,147 valid cases

Navigation Services




X1:         .

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75           23      3.2     18.4
Alta Vista                               Q76           96     13.2     76.8
Bigfoot                                  Q77           24      3.3     19.2
Excite                                   Q78           78     10.7     62.4
411                                      Q79           41      5.6     32.8
GTE SuperPages                           Q80           15      2.1     12.0
HotBot                                   Q81           61      8.4     48.8
InfoSeek                                 Q82           79     10.8     63.2
Lycos                                    Q83           78     10.7     62.4
Web Crawler                              Q84           54      7.4     43.2
MetaCrawler                              Q85           18      2.5     14.4
WhoWhere                                 Q86           28      3.8     22.4
Yahoo                                    Q87          113     15.5     90.4
Don't Know                               Q88            1       .1       .8
Other                                    Q89           20      2.7     16.0
                                                  -------    -----    -----
                                 Total responses      729    100.0    583.2

0 missing cases;  125 valid cases



X1:         1   USA

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75         1760      3.7     23.1
Alta Vista                               Q76         6100     12.7     80.1
Bigfoot                                  Q77         2008      4.2     26.4
Excite                                   Q78         5454     11.3     71.6
411                                      Q79         2652      5.5     34.8
GTE SuperPages                           Q80          899      1.9     11.8
HotBot                                   Q81         3512      7.3     46.1
InfoSeek                                 Q82         5468     11.3     71.8
Lycos                                    Q83         5262     10.9     69.1
Web Crawler                              Q84         3524      7.3     46.3
MetaCrawler                              Q85         1110      2.3     14.6
WhoWhere                                 Q86         1999      4.1     26.2
Yahoo                                    Q87         7140     14.8     93.7
Don't Know                               Q88           58       .1       .8
Other                                    Q89         1243      2.6     16.3
                                                  -------    -----    -----
                                 Total responses    48189    100.0    632.5

0 missing cases;  7,619 valid cases



X1:         2   Europe

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75           48      1.7      9.0
Alta Vista                               Q76          502     17.4     94.0
Bigfoot                                  Q77          100      3.5     18.7
Excite                                   Q78          313     10.8     58.6
411                                      Q79           72      2.5     13.5
GTE SuperPages                           Q80            4       .1       .7
HotBot                                   Q81          244      8.5     45.7
InfoSeek                                 Q82          298     10.3     55.8
Lycos                                    Q83          333     11.5     62.4
Web Crawler                              Q84          188      6.5     35.2
MetaCrawler                              Q85           80      2.8     15.0
WhoWhere                                 Q86           80      2.8     15.0
Yahoo                                    Q87          480     16.6     89.9
Don't Know                               Q88            1       .0       .2
Other                                    Q89          143      5.0     26.8
                                                  -------    -----    -----
                                 Total responses     2886    100.0    540.4

0 missing cases;  534 valid cases



X1:         3   Other

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75           69      1.3      7.9
Alta Vista                               Q76          744     14.5     85.6
Bigfoot                                  Q77          171      3.3     19.7
Excite                                   Q78          553     10.8     63.6
411                                      Q79          248      4.8     28.5
GTE SuperPages                           Q80           34       .7      3.9
HotBot                                   Q81          409      8.0     47.1
InfoSeek                                 Q82          579     11.3     66.6
Lycos                                    Q83          566     11.1     65.1
Web Crawler                              Q84          401      7.8     46.1
MetaCrawler                              Q85          173      3.4     19.9
WhoWhere                                 Q86          159      3.1     18.3
Yahoo                                    Q87          808     15.8     93.0
Don't Know                               Q88            5       .1       .6
Other                                    Q89          198      3.9     22.8
                                                  -------    -----    -----
                                 Total responses     5117    100.0    588.8

0 missing cases;  869 valid cases

Navigation Services




X4:       .

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75           23      3.2     18.4
Alta Vista                               Q76           96     13.2     76.8
Bigfoot                                  Q77           24      3.3     19.2
Excite                                   Q78           78     10.7     62.4
411                                      Q79           41      5.6     32.8
GTE SuperPages                           Q80           15      2.1     12.0
HotBot                                   Q81           61      8.4     48.8
InfoSeek                                 Q82           79     10.8     63.2
Lycos                                    Q83           78     10.7     62.4
Web Crawler                              Q84           54      7.4     43.2
MetaCrawler                              Q85           18      2.5     14.4
WhoWhere                                 Q86           28      3.8     22.4
Yahoo                                    Q87          113     15.5     90.4
Don't Know                               Q88            1       .1       .8
Other                                    Q89           20      2.7     16.0
                                                  -------    -----    -----
                                 Total responses      729    100.0    583.2

0 missing cases;  125 valid cases



X4:      1.00   Female

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          897      4.1     25.9
Alta Vista                               Q76         2678     12.2     77.4
Bigfoot                                  Q77          898      4.1     25.9
Excite                                   Q78         2511     11.4     72.5
411                                      Q79         1124      5.1     32.5
GTE SuperPages                           Q80          423      1.9     12.2
HotBot                                   Q81         1494      6.8     43.2
InfoSeek                                 Q82         2569     11.7     74.2
Lycos                                    Q83         2407     10.9     69.5
Web Crawler                              Q84         1659      7.5     47.9
MetaCrawler                              Q85          443      2.0     12.8
WhoWhere                                 Q86          979      4.5     28.3
Yahoo                                    Q87         3263     14.8     94.3
Don't Know                               Q88           36       .2      1.0
Other                                    Q89          607      2.8     17.5
                                                  -------    -----    -----
                                 Total responses    21988    100.0    635.1

0 missing cases;  3,462 valid cases



X4:      2.00   Male

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          980      2.9     17.6
Alta Vista                               Q76         4668     13.6     84.0
Bigfoot                                  Q77         1381      4.0     24.8
Excite                                   Q78         3809     11.1     68.5
411                                      Q79         1848      5.4     33.2
GTE SuperPages                           Q80          514      1.5      9.2
HotBot                                   Q81         2671      7.8     48.0
InfoSeek                                 Q82         3776     11.0     67.9
Lycos                                    Q83         3754     11.0     67.5
Web Crawler                              Q84         2454      7.2     44.1
MetaCrawler                              Q85          920      2.7     16.5
WhoWhere                                 Q86         1259      3.7     22.6
Yahoo                                    Q87         5165     15.1     92.9
Don't Know                               Q88           28       .1       .5
Other                                    Q89          977      2.9     17.6
                                                  -------    -----    -----
                                 Total responses    34204    100.0    615.2

0 missing cases;  5,560 valid cases

Navigation Services




X2:         .

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75           25      3.2     19.1
Alta Vista                               Q76          100     12.9     76.3
Bigfoot                                  Q77           26      3.4     19.8
Excite                                   Q78           82     10.6     62.6
411                                      Q79           43      5.6     32.8
GTE SuperPages                           Q80           17      2.2     13.0
HotBot                                   Q81           64      8.3     48.9
InfoSeek                                 Q82           82     10.6     62.6
Lycos                                    Q83           82     10.6     62.6
Web Crawler                              Q84           58      7.5     44.3
MetaCrawler                              Q85           21      2.7     16.0
WhoWhere                                 Q86           30      3.9     22.9
Yahoo                                    Q87          118     15.3     90.1
Don't Know                               Q88            2       .3      1.5
Other                                    Q89           23      3.0     17.6
                                                  -------    -----    -----
                                 Total responses      773    100.0    590.1

0 missing cases;  131 valid cases



X2:         1   11-20

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          248      3.9     24.1
Alta Vista                               Q76          814     12.9     79.0
Bigfoot                                  Q77          201      3.2     19.5
Excite                                   Q78          723     11.4     70.1
411                                      Q79          275      4.4     26.7
GTE SuperPages                           Q80           77      1.2      7.5
HotBot                                   Q81          477      7.6     46.3
InfoSeek                                 Q82          705     11.2     68.4
Lycos                                    Q83          700     11.1     67.9
Web Crawler                              Q84          530      8.4     51.4
MetaCrawler                              Q85          173      2.7     16.8
WhoWhere                                 Q86          222      3.5     21.5
Yahoo                                    Q87          965     15.3     93.6
Don't Know                               Q88            7       .1       .7
Other                                    Q89          199      3.2     19.3
                                                  -------    -----    -----
                                 Total responses     6316    100.0    612.6

0 missing cases;  1,031 valid cases



X2:         2   21-25

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          249      3.1     18.9
Alta Vista                               Q76         1062     13.4     80.6
Bigfoot                                  Q77          275      3.5     20.9
Excite                                   Q78          922     11.6     70.0
411                                      Q79          401      5.0     30.4
GTE SuperPages                           Q80          133      1.7     10.1
HotBot                                   Q81          567      7.1     43.1
InfoSeek                                 Q82          866     10.9     65.8
Lycos                                    Q83          865     10.9     65.7
Web Crawler                              Q84          602      7.6     45.7
MetaCrawler                              Q85          204      2.6     15.5
WhoWhere                                 Q86          317      4.0     24.1
Yahoo                                    Q87         1236     15.6     93.8
Don't Know                               Q88            8       .1       .6
Other                                    Q89          239      3.0     18.1
                                                  -------    -----    -----
                                 Total responses     7946    100.0    603.3

0 missing cases;  1,317 valid cases



X2:         3   26-50

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75         1106      3.4     21.1
Alta Vista                               Q76         4325     13.1     82.5
Bigfoot                                  Q77         1389      4.2     26.5
Excite                                   Q78         3672     11.1     70.1
411                                      Q79         1859      5.6     35.5
GTE SuperPages                           Q80          598      1.8     11.4
HotBot                                   Q81         2451      7.4     46.8
InfoSeek                                 Q82         3728     11.3     71.1
Lycos                                    Q83         3576     10.9     68.2
Web Crawler                              Q84         2344      7.1     44.7
MetaCrawler                              Q85          744      2.3     14.2
WhoWhere                                 Q86         1335      4.1     25.5
Yahoo                                    Q87         4876     14.8     93.1
Don't Know                               Q88           25       .1       .5
Other                                    Q89          919      2.8     17.5
                                                  -------    -----    -----
                                 Total responses    32947    100.0    628.8

0 missing cases;  5,240 valid cases



X2:         4   50+

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          272      3.0     19.0
Alta Vista                               Q76         1141     12.8     79.9
Bigfoot                                  Q77          412      4.6     28.9
Excite                                   Q78          999     11.2     70.0
411                                      Q79          435      4.9     30.5
GTE SuperPages                           Q80          127      1.4      8.9
HotBot                                   Q81          667      7.5     46.7
InfoSeek                                 Q82         1043     11.7     73.0
Lycos                                    Q83         1016     11.4     71.1
Web Crawler                              Q84          633      7.1     44.3
MetaCrawler                              Q85          239      2.7     16.7
WhoWhere                                 Q86          362      4.0     25.4
Yahoo                                    Q87         1346     15.1     94.3
Don't Know                               Q88           23       .3      1.6
Other                                    Q89          224      2.5     15.7
                                                  -------    -----    -----
                                 Total responses     8939    100.0    626.0

0 missing cases;  1,428 valid cases

Navigation Services




X3:         .

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75           23      3.2     18.4
Alta Vista                               Q76           96     13.2     76.8
Bigfoot                                  Q77           24      3.3     19.2
Excite                                   Q78           78     10.7     62.4
411                                      Q79           41      5.6     32.8
GTE SuperPages                           Q80           15      2.1     12.0
HotBot                                   Q81           61      8.4     48.8
InfoSeek                                 Q82           79     10.8     63.2
Lycos                                    Q83           78     10.7     62.4
Web Crawler                              Q84           54      7.4     43.2
MetaCrawler                              Q85           18      2.5     14.4
WhoWhere                                 Q86           28      3.8     22.4
Yahoo                                    Q87          113     15.5     90.4
Don't Know                               Q88            1       .1       .8
Other                                    Q89           20      2.7     16.0
                                                  -------    -----    -----
                                 Total responses      729    100.0    583.2

0 missing cases;  125 valid cases



X3:         1   <1 Year

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          435      5.0     28.8
Alta Vista                               Q76         1022     11.8     67.5
Bigfoot                                  Q77          365      4.2     24.1
Excite                                   Q78          978     11.3     64.6
411                                      Q79          340      3.9     22.5
GTE SuperPages                           Q80          138      1.6      9.1
HotBot                                   Q81          606      7.0     40.1
InfoSeek                                 Q82         1039     12.0     68.7
Lycos                                    Q83          976     11.3     64.5
Web Crawler                              Q84          661      7.6     43.7
MetaCrawler                              Q85          137      1.6      9.1
WhoWhere                                 Q86          304      3.5     20.1
Yahoo                                    Q87         1403     16.2     92.7
Don't Know                               Q88           31       .4      2.0
Other                                    Q89          215      2.5     14.2
                                                  -------    -----    -----
                                 Total responses     8650    100.0    571.7

0 missing cases;  1,513 valid cases



X3:         2   1-3 Years

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          853      3.4     21.3
Alta Vista                               Q76         3230     12.9     80.7
Bigfoot                                  Q77         1028      4.1     25.7
Excite                                   Q78         2870     11.5     71.7
411                                      Q79         1253      5.0     31.3
GTE SuperPages                           Q80          402      1.6     10.0
HotBot                                   Q81         1829      7.3     45.7
InfoSeek                                 Q82         2899     11.6     72.4
Lycos                                    Q83         2781     11.1     69.5
Web Crawler                              Q84         1913      7.6     47.8
MetaCrawler                              Q85          594      2.4     14.8
WhoWhere                                 Q86          957      3.8     23.9
Yahoo                                    Q87         3766     15.0     94.1
Don't Know                               Q88           23       .1       .6
Other                                    Q89          645      2.6     16.1
                                                  -------    -----    -----
                                 Total responses    25043    100.0    625.4

0 missing cases;  4,004 valid cases



X3:         3   >4 Years

Group G89  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q75          589      2.6     16.8
Alta Vista                               Q76         3094     13.8     88.3
Bigfoot                                  Q77          886      3.9     25.3
Excite                                   Q78         2472     11.0     70.5
411                                      Q79         1379      6.1     39.3
GTE SuperPages                           Q80          397      1.8     11.3
HotBot                                   Q81         1730      7.7     49.4
InfoSeek                                 Q82         2407     10.7     68.7
Lycos                                    Q83         2404     10.7     68.6
Web Crawler                              Q84         1539      6.8     43.9
MetaCrawler                              Q85          632      2.8     18.0
WhoWhere                                 Q86          977      4.3     27.9
Yahoo                                    Q87         3259     14.5     93.0
Don't Know                               Q88           10       .0       .3
Other                                    Q89          724      3.2     20.7
                                                  -------    -----    -----
                                 Total responses    22499    100.0    641.9

0 missing cases;  3,505 valid cases


Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280