GVU's Tenth WWW User Survey Graphs

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Most Important Issue Facing the Internet


In your opinion, what is the single most critical issue facing the Internet?

Most Important Issue Facing the Internet

Most Important Issue Facing the Internet

Frequency Percent Valid Percent Cumulative Percent
Valid Navigation 339 6.8 6.8 6.8
Privacy 959 19.1 19.1 25.8
Speed 930 18.5 18.5 44.4
Spam 322 6.4 6.4 50.8
Government Regulation 503 10.0 10.0 60.8
Commercialization 122 2.4 2.4 63.2
Equal Access 145 2.9 2.9 66.1
Security of Ecommerce 251 5.0 5.0 71.1
Pornography 274 5.5 5.5 76.6
Junk sites 89 1.8 1.8 78.3
ICrime 159 3.2 3.2 81.5
Content Accuracy 174 3.5 3.5 85.0
Paying 89 1.8 1.8 86.7
Intellectual Property 114 2.3 2.3 89.0
Censorship 409 8.1 8.1 97.2
Don't Know 91 1.8 1.8 99.0
Other 52 1.0 1.0 100.0
Total 5022 100.0 100.0

Most Important Issue Facing the Internet

Most Important Issue Facing the Internet
Location Frequency Percent Valid Percent Cumulative Percent
USA Valid Navigation 261 6.1 6.1 6.1
Privacy 862 20.3 20.3 26.4
Speed 752 17.7 17.7 44.1
Spam 281 6.6 6.6 50.7
Government Regulation 452 10.6 10.6 61.3
Commercialization 98 2.3 2.3 63.6
Equal Access 115 2.7 2.7 66.3
Security of Ecommerce 205 4.8 4.8 71.1
Pornography 257 6.0 6.0 77.2
Junk sites 72 1.7 1.7 78.9
ICrime 131 3.1 3.1 81.9
Content Accuracy 137 3.2 3.2 85.2
Paying 68 1.6 1.6 86.8
Intellectual Property 94 2.2 2.2 89.0
Censorship 345 8.1 8.1 97.1
Don't Know 83 2.0 2.0 99.0
Other 41 1.0 1.0 100.0
Total 4254 100.0 100.0
Europe Valid Navigation 41 11.1 11.1 11.1
Privacy 36 9.8 9.8 20.9
Speed 85 23.0 23.0 43.9
Spam 17 4.6 4.6 48.5
Government Regulation 25 6.8 6.8 55.3
Commercialization 14 3.8 3.8 59.1
Equal Access 18 4.9 4.9 64.0
Security of Ecommerce 28 7.6 7.6 71.5
Pornography 6 1.6 1.6 73.2
Junk sites 10 2.7 2.7 75.9
ICrime 12 3.3 3.3 79.1
Content Accuracy 18 4.9 4.9 84.0
Paying 13 3.5 3.5 87.5
Intellectual Property 7 1.9 1.9 89.4
Censorship 28 7.6 7.6 97.0
Don't Know 6 1.6 1.6 98.6
Other 5 1.4 1.4 100.0
Total 369 100.0 100.0
Other Valid Navigation 37 9.3 9.3 9.3
Privacy 61 15.3 15.3 24.6
Speed 93 23.3 23.3 47.9
Spam 24 6.0 6.0 53.9
Government Regulation 26 6.5 6.5 60.4
Commercialization 10 2.5 2.5 62.9
Equal Access 12 3.0 3.0 65.9
Security of Ecommerce 18 4.5 4.5 70.4
Pornography 11 2.8 2.8 73.2
Junk sites 7 1.8 1.8 74.9
ICrime 16 4.0 4.0 78.9
Content Accuracy 19 4.8 4.8 83.7
Paying 8 2.0 2.0 85.7
Intellectual Property 13 3.3 3.3 89.0
Censorship 36 9.0 9.0 98.0
Don't Know 2 .5 .5 98.5
Other 6 1.5 1.5 100.0
Total 399 100.0 100.0

Most Important Issue Facing the Internet

Most Important Issue Facing the Internet
Gender Frequency Percent Valid Percent Cumulative Percent
Female Valid Navigation 124 7.4 7.4 7.4
Privacy 375 22.3 22.3 29.6
Speed 162 9.6 9.6 39.2
Spam 90 5.3 5.3 44.6
Government Regulation 142 8.4 8.4 53.0
Commercialization 39 2.3 2.3 55.3
Equal Access 63 3.7 3.7 59.1
Security of Ecommerce 107 6.4 6.4 65.4
Pornography 163 9.7 9.7 75.1
Junk sites 35 2.1 2.1 77.2
ICrime 90 5.3 5.3 82.5
Content Accuracy 73 4.3 4.3 86.8
Paying 39 2.3 2.3 89.1
Intellectual Property 39 2.3 2.3 91.5
Censorship 84 5.0 5.0 96.4
Don't Know 47 2.8 2.8 99.2
Other 13 .8 .8 100.0
Total 1685 100.0 100.0
Male Valid Navigation 215 6.4 6.4 6.4
Privacy 584 17.5 17.5 23.9
Speed 768 23.0 23.0 47.0
Spam 232 7.0 7.0 53.9
Government Regulation 361 10.8 10.8 64.7
Commercialization 83 2.5 2.5 67.2
Equal Access 82 2.5 2.5 69.7
Security of Ecommerce 144 4.3 4.3 74.0
Pornography 111 3.3 3.3 77.3
Junk sites 54 1.6 1.6 78.9
ICrime 69 2.1 2.1 81.0
Content Accuracy 101 3.0 3.0 84.0
Paying 50 1.5 1.5 85.5
Intellectual Property 75 2.2 2.2 87.8
Censorship 325 9.7 9.7 97.5
Don't Know 44 1.3 1.3 98.8
Other 39 1.2 1.2 100.0
Total 3337 100.0 100.0

Most Important Issue Facing the Internet

Most Important Issue Facing the Internet
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid Navigation 6 7.1 7.1 7.1
Privacy 23 27.4 27.4 34.5
Speed 9 10.7 10.7 45.2
Spam 7 8.3 8.3 53.6
Government Regulation 9 10.7 10.7 64.3
Commercialization 2 2.4 2.4 66.7
Equal Access 4 4.8 4.8 71.4
Security of Ecommerce 3 3.6 3.6 75.0
Pornography 6 7.1 7.1 82.1
Junk sites 2 2.4 2.4 84.5
ICrime 1 1.2 1.2 85.7
Content Accuracy 2 2.4 2.4 88.1
Paying 1 1.2 1.2 89.3
Intellectual Property 1 1.2 1.2 90.5
Censorship 5 6.0 6.0 96.4
Don't Know 3 3.6 3.6 100.0
Total 84 100.0 100.0
11-20 Valid Navigation 16 5.3 5.3 5.3
Privacy 52 17.3 17.3 22.7
Speed 54 18.0 18.0 40.7
Spam 27 9.0 9.0 49.7
Government Regulation 21 7.0 7.0 56.7
Commercialization 8 2.7 2.7 59.3
Equal Access 5 1.7 1.7 61.0
Security of Ecommerce 8 2.7 2.7 63.7
Pornography 9 3.0 3.0 66.7
Junk sites 8 2.7 2.7 69.3
ICrime 17 5.7 5.7 75.0
Content Accuracy 7 2.3 2.3 77.3
Paying 7 2.3 2.3 79.7
Intellectual Property 10 3.3 3.3 83.0
Censorship 38 12.7 12.7 95.7
Don't Know 9 3.0 3.0 98.7
Other 4 1.3 1.3 100.0
Total 300 100.0 100.0
21-25 Valid Navigation 50 8.0 8.0 8.0
Privacy 113 18.0 18.0 26.0
Speed 136 21.7 21.7 47.7
Spam 26 4.1 4.1 51.8
Government Regulation 49 7.8 7.8 59.6
Commercialization 17 2.7 2.7 62.4
Equal Access 21 3.3 3.3 65.7
Security of Ecommerce 43 6.9 6.9 72.6
Pornography 26 4.1 4.1 76.7
Junk sites 15 2.4 2.4 79.1
ICrime 25 4.0 4.0 83.1
Content Accuracy 15 2.4 2.4 85.5
Paying 14 2.2 2.2 87.7
Intellectual Property 14 2.2 2.2 90.0
Censorship 50 8.0 8.0 97.9
Don't Know 6 1.0 1.0 98.9
Other 7 1.1 1.1 100.0
Total 627 100.0 100.0
26-50 Valid Navigation 221 7.0 7.0 7.0
Privacy 623 19.6 19.6 26.6
Speed 601 19.0 19.0 45.6
Spam 217 6.8 6.8 52.4
Government Regulation 298 9.4 9.4 61.8
Commercialization 74 2.3 2.3 64.1
Equal Access 95 3.0 3.0 67.1
Security of Ecommerce 150 4.7 4.7 71.9
Pornography 174 5.5 5.5 77.4
Junk sites 49 1.5 1.5 78.9
ICrime 94 3.0 3.0 81.9
Content Accuracy 111 3.5 3.5 85.4
Paying 50 1.6 1.6 86.9
Intellectual Property 73 2.3 2.3 89.2
Censorship 255 8.0 8.0 97.3
Don't Know 55 1.7 1.7 99.0
Other 31 1.0 1.0 100.0
Total 3171 100.0 100.0
50+ Valid Navigation 46 5.5 5.5 5.5
Privacy 148 17.6 17.6 23.1
Speed 130 15.5 15.5 38.6
Spam 45 5.4 5.4 43.9
Government Regulation 126 15.0 15.0 58.9
Commercialization 21 2.5 2.5 61.4
Equal Access 20 2.4 2.4 63.8
Security of Ecommerce 47 5.6 5.6 69.4
Pornography 59 7.0 7.0 76.4
Junk sites 15 1.8 1.8 78.2
ICrime 22 2.6 2.6 80.8
Content Accuracy 39 4.6 4.6 85.5
Paying 17 2.0 2.0 87.5
Intellectual Property 16 1.9 1.9 89.4
Censorship 61 7.3 7.3 96.7
Don't Know 18 2.1 2.1 98.8
Other 10 1.2 1.2 100.0
Total 840 100.0 100.0

Most Important Issue Facing the Internet

Most Important Issue Facing the Internet
Experience Frequency Percent Valid Percent Cumulative Percent
<1 Year Valid Navigation 57 8.7 8.7 8.7
Privacy 163 25.0 25.0 33.7
Speed 55 8.4 8.4 42.1
Spam 27 4.1 4.1 46.2
Government Regulation 47 7.2 7.2 53.4
Commercialization 20 3.1 3.1 56.5
Equal Access 14 2.1 2.1 58.7
Security of Ecommerce 32 4.9 4.9 63.6
Pornography 83 12.7 12.7 76.3
Junk sites 12 1.8 1.8 78.1
ICrime 32 4.9 4.9 83.0
Content Accuracy 21 3.2 3.2 86.2
Paying 13 2.0 2.0 88.2
Intellectual Property 6 .9 .9 89.1
Censorship 43 6.6 6.6 95.7
Don't Know 25 3.8 3.8 99.5
Other 3 .5 .5 100.0
Total 653 100.0 100.0
1-3 Years Valid Navigation 128 7.4 7.4 7.4
Privacy 310 17.9 17.9 25.2
Speed 321 18.5 18.5 43.7
Spam 94 5.4 5.4 49.1
Government Regulation 174 10.0 10.0 59.2
Commercialization 27 1.6 1.6 60.7
Equal Access 39 2.2 2.2 63.0
Security of Ecommerce 107 6.2 6.2 69.1
Pornography 119 6.9 6.9 76.0
Junk sites 32 1.8 1.8 77.8
ICrime 72 4.1 4.1 82.0
Content Accuracy 63 3.6 3.6 85.6
Paying 33 1.9 1.9 87.5
Intellectual Property 33 1.9 1.9 89.4
Censorship 137 7.9 7.9 97.3
Don't Know 34 2.0 2.0 99.3
Other 13 .7 .7 100.0
Total 1736 100.0 100.0
>4 Years Valid Navigation 154 5.8 5.8 5.8
Privacy 486 18.5 18.5 24.3
Speed 554 21.0 21.0 45.3
Spam 201 7.6 7.6 53.0
Government Regulation 282 10.7 10.7 63.7
Commercialization 75 2.8 2.8 66.5
Equal Access 92 3.5 3.5 70.0
Security of Ecommerce 112 4.3 4.3 74.3
Pornography 72 2.7 2.7 77.0
Junk sites 45 1.7 1.7 78.7
ICrime 55 2.1 2.1 80.8
Content Accuracy 90 3.4 3.4 84.2
Paying 43 1.6 1.6 85.9
Intellectual Property 75 2.8 2.8 88.7
Censorship 229 8.7 8.7 97.4
Don't Know 32 1.2 1.2 98.6
Other 36 1.4 1.4 100.0
Total 2633 100.0 100.0

Most Important Issue Facing the Internet

Most Important Issue Facing the Internet
Skill Level Frequency Percent Valid Percent Cumulative Percent
Novice Valid Navigation 72 8.9 8.9 8.9
Privacy 215 26.6 26.6 35.5
Speed 60 7.4 7.4 42.9
Spam 34 4.2 4.2 47.2
Government Regulation 44 5.4 5.4 52.6
Commercialization 21 2.6 2.6 55.2
Equal Access 14 1.7 1.7 56.9
Security of Ecommerce 38 4.7 4.7 61.6
Pornography 104 12.9 12.9 74.5
Junk sites 22 2.7 2.7 77.2
ICrime 47 5.8 5.8 83.0
Content Accuracy 32 4.0 4.0 87.0
Paying 18 2.2 2.2 89.2
Intellectual Property 7 .9 .9 90.1
Censorship 43 5.3 5.3 95.4
Don't Know 33 4.1 4.1 99.5
Other 4 .5 .5 100.0
Total 808 100.0 100.0
Intermediate Valid Navigation 93 6.5 6.5 6.5
Privacy 289 20.1 20.1 26.6
Speed 230 16.0 16.0 42.6
Spam 77 5.4 5.4 48.0
Government Regulation 144 10.0 10.0 58.0
Commercialization 34 2.4 2.4 60.4
Equal Access 37 2.6 2.6 63.0
Security of Ecommerce 93 6.5 6.5 69.5
Pornography 91 6.3 6.3 75.8
Junk sites 29 2.0 2.0 77.8
ICrime 57 4.0 4.0 81.8
Content Accuracy 45 3.1 3.1 84.9
Paying 26 1.8 1.8 86.8
Intellectual Property 24 1.7 1.7 88.4
Censorship 121 8.4 8.4 96.9
Don't Know 36 2.5 2.5 99.4
Other 9 .6 .6 100.0
Total 1435 100.0 100.0
Experienced Valid Navigation 113 6.1 6.1 6.1
Privacy 316 17.0 17.0 23.1
Speed 393 21.2 21.2 44.3
Spam 146 7.9 7.9 52.2
Government Regulation 206 11.1 11.1 63.3
Commercialization 50 2.7 2.7 66.0
Equal Access 58 3.1 3.1 69.1
Security of Ecommerce 87 4.7 4.7 73.8
Pornography 59 3.2 3.2 77.0
Junk sites 28 1.5 1.5 78.5
ICrime 48 2.6 2.6 81.1
Content Accuracy 67 3.6 3.6 84.7
Paying 32 1.7 1.7 86.4
Intellectual Property 63 3.4 3.4 89.8
Censorship 155 8.4 8.4 98.2
Don't Know 13 .7 .7 98.9
Other 21 1.1 1.1 100.0
Total 1855 100.0 100.0
Expert Valid Navigation 61 6.6 6.6 6.6
Privacy 139 15.0 15.0 21.6
Speed 247 26.7 26.7 48.4
Spam 65 7.0 7.0 55.4
Government Regulation 109 11.8 11.8 67.2
Commercialization 17 1.8 1.8 69.0
Equal Access 36 3.9 3.9 72.9
Security of Ecommerce 33 3.6 3.6 76.5
Pornography 20 2.2 2.2 78.7
Junk sites 10 1.1 1.1 79.8
ICrime 7 .8 .8 80.5
Content Accuracy 30 3.2 3.2 83.8
Paying 13 1.4 1.4 85.2
Intellectual Property 20 2.2 2.2 87.3
Censorship 90 9.7 9.7 97.1
Don't Know 9 1.0 1.0 98.1
Other 18 1.9 1.9 100.0
Total 924 100.0 100.0


Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280