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Group G99 "Skill Test"
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 3717 11.1 74.0
Major Purchase Q89 2308 6.9 46.0
Created Page Q90 2919 8.7 58.1
Customized Page Q91 2406 7.2 47.9
Changed Startup Q92 4041 12.0 80.5
Changed Cookie Q93 3190 9.5 63.5
Chat Q94 3307 9.8 65.9
Radio Q95 2908 8.6 57.9
Telephone Q96 851 2.5 16.9
Used Directory Q97 4020 12.0 80.0
Took Seminar Q98 1313 3.9 26.1
Bought Book Q99 2645 7.9 52.7
------- ----- -----
Total responses 33625 100.0 669.6
0 missing cases; 5,022 valid cases
X1: 1 USA
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 3175 11.2 74.6
Major Purchase Q89 2007 7.1 47.2
Created Page Q90 2353 8.3 55.3
Customized Page Q91 2023 7.2 47.6
Changed Startup Q92 3370 11.9 79.2
Changed Cookie Q93 2649 9.4 62.3
Chat Q94 2797 9.9 65.7
Radio Q95 2448 8.7 57.5
Telephone Q96 694 2.5 16.3
Used Directory Q97 3448 12.2 81.1
Took Seminar Q98 1062 3.8 25.0
Bought Book Q99 2222 7.9 52.2
------- ----- -----
Total responses 28248 100.0 664.0
0 missing cases; 4,254 valid cases
X1: 2 Europe
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 259 10.1 70.2
Major Purchase Q89 137 5.4 37.1
Created Page Q90 278 10.9 75.3
Customized Page Q91 179 7.0 48.5
Changed Startup Q92 322 12.6 87.3
Changed Cookie Q93 254 9.9 68.8
Chat Q94 253 9.9 68.6
Radio Q95 222 8.7 60.2
Telephone Q96 70 2.7 19.0
Used Directory Q97 258 10.1 69.9
Took Seminar Q98 123 4.8 33.3
Bought Book Q99 199 7.8 53.9
------- ----- -----
Total responses 2554 100.0 692.1
0 missing cases; 369 valid cases
X1: 3 Other
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 283 10.0 70.9
Major Purchase Q89 164 5.8 41.1
Created Page Q90 288 10.2 72.2
Customized Page Q91 204 7.2 51.1
Changed Startup Q92 349 12.4 87.5
Changed Cookie Q93 287 10.2 71.9
Chat Q94 257 9.1 64.4
Radio Q95 238 8.4 59.6
Telephone Q96 87 3.1 21.8
Used Directory Q97 314 11.1 78.7
Took Seminar Q98 128 4.5 32.1
Bought Book Q99 224 7.9 56.1
------- ----- -----
Total responses 2823 100.0 707.5
0 missing cases; 399 valid cases
X4: 1.00 Female
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 1129 11.5 67.0
Major Purchase Q89 568 5.8 33.7
Created Page Q90 811 8.2 48.1
Customized Page Q91 649 6.6 38.5
Changed Startup Q92 1178 12.0 69.9
Changed Cookie Q93 809 8.2 48.0
Chat Q94 1060 10.8 62.9
Radio Q95 728 7.4 43.2
Telephone Q96 230 2.3 13.6
Used Directory Q97 1326 13.5 78.7
Took Seminar Q98 498 5.1 29.6
Bought Book Q99 853 8.7 50.6
------- ----- -----
Total responses 9839 100.0 583.9
0 missing cases; 1,685 valid cases
X4: 2.00 Male
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 2588 10.9 77.6
Major Purchase Q89 1740 7.3 52.1
Created Page Q90 2108 8.9 63.2
Customized Page Q91 1757 7.4 52.7
Changed Startup Q92 2863 12.0 85.8
Changed Cookie Q93 2381 10.0 71.4
Chat Q94 2247 9.4 67.3
Radio Q95 2180 9.2 65.3
Telephone Q96 621 2.6 18.6
Used Directory Q97 2694 11.3 80.7
Took Seminar Q98 815 3.4 24.4
Bought Book Q99 1792 7.5 53.7
------- ----- -----
Total responses 23786 100.0 712.8
0 missing cases; 3,337 valid cases
X2: .
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 52 10.9 61.9
Major Purchase Q89 28 5.9 33.3
Created Page Q90 37 7.8 44.0
Customized Page Q91 31 6.5 36.9
Changed Startup Q92 54 11.3 64.3
Changed Cookie Q93 47 9.9 56.0
Chat Q94 45 9.5 53.6
Radio Q95 46 9.7 54.8
Telephone Q96 17 3.6 20.2
Used Directory Q97 60 12.6 71.4
Took Seminar Q98 19 4.0 22.6
Bought Book Q99 40 8.4 47.6
------- ----- -----
Total responses 476 100.0 566.7
0 missing cases; 84 valid cases
X2: 1 11-20
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 169 8.4 56.3
Major Purchase Q89 69 3.4 23.0
Created Page Q90 225 11.2 75.0
Customized Page Q91 182 9.1 60.7
Changed Startup Q92 245 12.2 81.7
Changed Cookie Q93 196 9.8 65.3
Chat Q94 267 13.3 89.0
Radio Q95 186 9.3 62.0
Telephone Q96 70 3.5 23.3
Used Directory Q97 215 10.7 71.7
Took Seminar Q98 64 3.2 21.3
Bought Book Q99 113 5.6 37.7
------- ----- -----
Total responses 2001 100.0 667.0
0 missing cases; 300 valid cases
X2: 2 21-25
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 445 9.9 71.0
Major Purchase Q89 253 5.6 40.4
Created Page Q90 464 10.4 74.0
Customized Page Q91 380 8.5 60.6
Changed Startup Q92 520 11.6 82.9
Changed Cookie Q93 421 9.4 67.1
Chat Q94 498 11.1 79.4
Radio Q95 400 8.9 63.8
Telephone Q96 123 2.7 19.6
Used Directory Q97 485 10.8 77.4
Took Seminar Q98 207 4.6 33.0
Bought Book Q99 285 6.4 45.5
------- ----- -----
Total responses 4481 100.0 714.7
0 missing cases; 627 valid cases
X2: 3 26-50
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 2471 11.2 77.9
Major Purchase Q89 1594 7.3 50.3
Created Page Q90 1912 8.7 60.3
Customized Page Q91 1543 7.0 48.7
Changed Startup Q92 2637 12.0 83.2
Changed Cookie Q93 2100 9.6 66.2
Chat Q94 2103 9.6 66.3
Radio Q95 1881 8.6 59.3
Telephone Q96 541 2.5 17.1
Used Directory Q97 2619 11.9 82.6
Took Seminar Q98 859 3.9 27.1
Bought Book Q99 1717 7.8 54.1
------- ----- -----
Total responses 21977 100.0 693.1
0 missing cases; 3,171 valid cases
X2: 4 50+
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 580 12.4 69.0
Major Purchase Q89 364 7.8 43.3
Created Page Q90 281 6.0 33.5
Customized Page Q91 270 5.8 32.1
Changed Startup Q92 585 12.5 69.6
Changed Cookie Q93 426 9.1 50.7
Chat Q94 394 8.4 46.9
Radio Q95 395 8.4 47.0
Telephone Q96 100 2.1 11.9
Used Directory Q97 641 13.7 76.3
Took Seminar Q98 164 3.5 19.5
Bought Book Q99 490 10.4 58.3
------- ----- -----
Total responses 4690 100.0 558.3
0 missing cases; 840 valid cases
X3: 1 <1 Year
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 292 11.9 44.7
Major Purchase Q89 91 3.7 13.9
Created Page Q90 133 5.4 20.4
Customized Page Q91 157 6.4 24.0
Changed Startup Q92 310 12.7 47.5
Changed Cookie Q93 168 6.9 25.7
Chat Q94 304 12.4 46.6
Radio Q95 224 9.2 34.3
Telephone Q96 46 1.9 7.0
Used Directory Q97 395 16.1 60.5
Took Seminar Q98 78 3.2 11.9
Bought Book Q99 248 10.1 38.0
------- ----- -----
Total responses 2446 100.0 374.6
0 missing cases; 653 valid cases
X3: 2 1-3 Years
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 1198 11.6 69.0
Major Purchase Q89 657 6.4 37.8
Created Page Q90 814 7.9 46.9
Customized Page Q91 698 6.8 40.2
Changed Startup Q92 1285 12.5 74.0
Changed Cookie Q93 936 9.1 53.9
Chat Q94 1067 10.4 61.5
Radio Q95 844 8.2 48.6
Telephone Q96 257 2.5 14.8
Used Directory Q97 1326 12.9 76.4
Took Seminar Q98 369 3.6 21.3
Bought Book Q99 849 8.2 48.9
------- ----- -----
Total responses 10300 100.0 593.3
0 missing cases; 1,736 valid cases
X3: 3 >4 Years
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 2227 10.7 84.6
Major Purchase Q89 1560 7.5 59.2
Created Page Q90 1972 9.4 74.9
Customized Page Q91 1551 7.4 58.9
Changed Startup Q92 2446 11.7 92.9
Changed Cookie Q93 2086 10.0 79.2
Chat Q94 1936 9.3 73.5
Radio Q95 1840 8.8 69.9
Telephone Q96 548 2.6 20.8
Used Directory Q97 2299 11.0 87.3
Took Seminar Q98 866 4.1 32.9
Bought Book Q99 1548 7.4 58.8
------- ----- -----
Total responses 20879 100.0 793.0
0 missing cases; 2,633 valid cases
X6: 1 Novice
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 263 15.8 32.5
Major Purchase Q89 70 4.2 8.7
Created Page Q90 81 4.9 10.0
Customized Page Q91 54 3.2 6.7
Changed Startup Q92 226 13.6 28.0
Changed Cookie Q93 77 4.6 9.5
Chat Q94 229 13.8 28.3
Radio Q95 109 6.5 13.5
Telephone Q96 18 1.1 2.2
Used Directory Q97 335 20.1 41.5
Took Seminar Q98 44 2.6 5.4
Bought Book Q99 159 9.5 19.7
------- ----- -----
Total responses 1665 100.0 206.1
0 missing cases; 808 valid cases
X6: 2 Intermediate
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 910 12.4 63.4
Major Purchase Q89 426 5.8 29.7
Created Page Q90 509 7.0 35.5
Customized Page Q91 365 5.0 25.4
Changed Startup Q92 1091 14.9 76.0
Changed Cookie Q93 672 9.2 46.8
Chat Q94 749 10.2 52.2
Radio Q95 584 8.0 40.7
Telephone Q96 114 1.6 7.9
Used Directory Q97 1090 14.9 76.0
Took Seminar Q98 205 2.8 14.3
Bought Book Q99 605 8.3 42.2
------- ----- -----
Total responses 7320 100.0 510.1
0 missing cases; 1,435 valid cases
X6: 3 Experienced
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 1632 11.0 88.0
Major Purchase Q89 1010 6.8 54.4
Created Page Q90 1422 9.6 76.7
Customized Page Q91 1154 7.8 62.2
Changed Startup Q92 1800 12.1 97.0
Changed Cookie Q93 1542 10.4 83.1
Chat Q94 1433 9.6 77.3
Radio Q95 1350 9.1 72.8
Telephone Q96 306 2.1 16.5
Used Directory Q97 1689 11.4 91.1
Took Seminar Q98 469 3.2 25.3
Bought Book Q99 1060 7.1 57.1
------- ----- -----
Total responses 14867 100.0 801.5
0 missing cases; 1,855 valid cases
X6: 4 Expert
Group G99 Skill Test
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
Placed Order Q88 912 9.3 98.7
Major Purchase Q89 802 8.2 86.8
Created Page Q90 907 9.3 98.2
Customized Page Q91 833 8.5 90.2
Changed Startup Q92 924 9.5 100.0
Changed Cookie Q93 899 9.2 97.3
Chat Q94 896 9.2 97.0
Radio Q95 865 8.9 93.6
Telephone Q96 413 4.2 44.7
Used Directory Q97 906 9.3 98.1
Took Seminar Q98 595 6.1 64.4
Bought Book Q99 821 8.4 88.9
------- ----- -----
Total responses 9773 100.0 1057.7
0 missing cases; 924 valid cases
For more information or to submit comments:
send email to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280