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Group G184 "Dissatisfying Experiences"
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 79 5.6 16.2
Yes, Confusing Site Q209 288 20.5 59.0
Yes, Poor page design Q210 185 13.2 37.9
Yes, Obnoxious Site Q211 151 10.8 30.9
Yes, Download too slow Q212 271 19.3 55.5
Yes, Couldn't find Q213 326 23.2 66.8
Yes, Other Reasons Q214 103 7.3 21.1
------- ----- -----
Total responses 1403 100.0 287.5
0 missing cases; 488 valid cases
X1: .
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 2 22.2 40.0
Yes, Confusing Site Q209 1 11.1 20.0
Yes, Poor page design Q210 1 11.1 20.0
Yes, Obnoxious Site Q211 1 11.1 20.0
Yes, Download too slow Q212 3 33.3 60.0
Yes, Couldn't find Q213 1 11.1 20.0
------- ----- -----
Total responses 9 100.0 180.0
0 missing cases; 5 valid cases
X1: 1 USA
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 70 5.9 16.7
Yes, Confusing Site Q209 251 21.0 60.0
Yes, Poor page design Q210 158 13.2 37.8
Yes, Obnoxious Site Q211 128 10.7 30.6
Yes, Download too slow Q212 226 18.9 54.1
Yes, Couldn't find Q213 274 22.9 65.6
Yes, Other Reasons Q214 88 7.4 21.1
------- ----- -----
Total responses 1195 100.0 285.9
0 missing cases; 418 valid cases
X1: 2 Europe
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 4 3.4 10.3
Yes, Confusing Site Q209 22 18.8 56.4
Yes, Poor page design Q210 14 12.0 35.9
Yes, Obnoxious Site Q211 11 9.4 28.2
Yes, Download too slow Q212 25 21.4 64.1
Yes, Couldn't find Q213 31 26.5 79.5
Yes, Other Reasons Q214 10 8.5 25.6
------- ----- -----
Total responses 117 100.0 300.0
0 missing cases; 39 valid cases
X1: 3 Other
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 3 3.7 11.5
Yes, Confusing Site Q209 14 17.1 53.8
Yes, Poor page design Q210 12 14.6 46.2
Yes, Obnoxious Site Q211 11 13.4 42.3
Yes, Download too slow Q212 17 20.7 65.4
Yes, Couldn't find Q213 20 24.4 76.9
Yes, Other Reasons Q214 5 6.1 19.2
------- ----- -----
Total responses 82 100.0 315.4
0 missing cases; 26 valid cases
X4: .
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 2 22.2 40.0
Yes, Confusing Site Q209 1 11.1 20.0
Yes, Poor page design Q210 1 11.1 20.0
Yes, Obnoxious Site Q211 1 11.1 20.0
Yes, Download too slow Q212 3 33.3 60.0
Yes, Couldn't find Q213 1 11.1 20.0
------- ----- -----
Total responses 9 100.0 180.0
0 missing cases; 5 valid cases
X4: 1.00 Female
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 33 7.3 19.0
Yes, Confusing Site Q209 90 19.9 51.7
Yes, Poor page design Q210 56 12.4 32.2
Yes, Obnoxious Site Q211 50 11.0 28.7
Yes, Download too slow Q212 88 19.4 50.6
Yes, Couldn't find Q213 106 23.4 60.9
Yes, Other Reasons Q214 30 6.6 17.2
------- ----- -----
Total responses 453 100.0 260.3
0 missing cases; 174 valid cases
X4: 2.00 Male
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 44 4.7 14.2
Yes, Confusing Site Q209 197 20.9 63.8
Yes, Poor page design Q210 128 13.6 41.4
Yes, Obnoxious Site Q211 100 10.6 32.4
Yes, Download too slow Q212 180 19.1 58.3
Yes, Couldn't find Q213 219 23.3 70.9
Yes, Other Reasons Q214 73 7.8 23.6
------- ----- -----
Total responses 941 100.0 304.5
0 missing cases; 309 valid cases
X2: .
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 3 14.3 33.3
Yes, Confusing Site Q209 4 19.0 44.4
Yes, Poor page design Q210 3 14.3 33.3
Yes, Obnoxious Site Q211 2 9.5 22.2
Yes, Download too slow Q212 5 23.8 55.6
Yes, Couldn't find Q213 3 14.3 33.3
Yes, Other Reasons Q214 1 4.8 11.1
------- ----- -----
Total responses 21 100.0 233.3
0 missing cases; 9 valid cases
X2: 1 11-20
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 3 4.5 14.3
Yes, Confusing Site Q209 15 22.7 71.4
Yes, Poor page design Q210 8 12.1 38.1
Yes, Obnoxious Site Q211 10 15.2 47.6
Yes, Download too slow Q212 11 16.7 52.4
Yes, Couldn't find Q213 15 22.7 71.4
Yes, Other Reasons Q214 4 6.1 19.0
------- ----- -----
Total responses 66 100.0 314.3
0 missing cases; 21 valid cases
X2: 2 21-25
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 12 6.3 20.0
Yes, Confusing Site Q209 37 19.4 61.7
Yes, Poor page design Q210 30 15.7 50.0
Yes, Obnoxious Site Q211 24 12.6 40.0
Yes, Download too slow Q212 28 14.7 46.7
Yes, Couldn't find Q213 44 23.0 73.3
Yes, Other Reasons Q214 16 8.4 26.7
------- ----- -----
Total responses 191 100.0 318.3
0 missing cases; 60 valid cases
X2: 3 26-50
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 41 4.4 12.9
Yes, Confusing Site Q209 194 20.9 61.2
Yes, Poor page design Q210 119 12.8 37.5
Yes, Obnoxious Site Q211 101 10.9 31.9
Yes, Download too slow Q212 186 20.0 58.7
Yes, Couldn't find Q213 220 23.7 69.4
Yes, Other Reasons Q214 67 7.2 21.1
------- ----- -----
Total responses 928 100.0 292.7
0 missing cases; 317 valid cases
X2: 4 50+
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 20 10.2 24.7
Yes, Confusing Site Q209 38 19.3 46.9
Yes, Poor page design Q210 25 12.7 30.9
Yes, Obnoxious Site Q211 14 7.1 17.3
Yes, Download too slow Q212 41 20.8 50.6
Yes, Couldn't find Q213 44 22.3 54.3
Yes, Other Reasons Q214 15 7.6 18.5
------- ----- -----
Total responses 197 100.0 243.2
0 missing cases; 81 valid cases
X3: .
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 2 22.2 40.0
Yes, Confusing Site Q209 1 11.1 20.0
Yes, Poor page design Q210 1 11.1 20.0
Yes, Obnoxious Site Q211 1 11.1 20.0
Yes, Download too slow Q212 3 33.3 60.0
Yes, Couldn't find Q213 1 11.1 20.0
------- ----- -----
Total responses 9 100.0 180.0
0 missing cases; 5 valid cases
X3: 1 <1 Year
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 7 6.8 17.5
Yes, Confusing Site Q209 19 18.4 47.5
Yes, Poor page design Q210 11 10.7 27.5
Yes, Obnoxious Site Q211 9 8.7 22.5
Yes, Download too slow Q212 23 22.3 57.5
Yes, Couldn't find Q213 29 28.2 72.5
Yes, Other Reasons Q214 5 4.9 12.5
------- ----- -----
Total responses 103 100.0 257.5
0 missing cases; 40 valid cases
X3: 2 1-3 Years
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 34 8.6 22.1
Yes, Confusing Site Q209 81 20.6 52.6
Yes, Poor page design Q210 47 11.9 30.5
Yes, Obnoxious Site Q211 34 8.6 22.1
Yes, Download too slow Q212 78 19.8 50.6
Yes, Couldn't find Q213 90 22.8 58.4
Yes, Other Reasons Q214 30 7.6 19.5
------- ----- -----
Total responses 394 100.0 255.8
0 missing cases; 154 valid cases
X3: 3 >4 Years
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 36 4.0 12.5
Yes, Confusing Site Q209 187 20.8 64.7
Yes, Poor page design Q210 126 14.0 43.6
Yes, Obnoxious Site Q211 107 11.9 37.0
Yes, Download too slow Q212 167 18.6 57.8
Yes, Couldn't find Q213 206 23.0 71.3
Yes, Other Reasons Q214 68 7.6 23.5
------- ----- -----
Total responses 897 100.0 310.4
0 missing cases; 289 valid cases
X6: .
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 2 22.2 40.0
Yes, Confusing Site Q209 1 11.1 20.0
Yes, Poor page design Q210 1 11.1 20.0
Yes, Obnoxious Site Q211 1 11.1 20.0
Yes, Download too slow Q212 3 33.3 60.0
Yes, Couldn't find Q213 1 11.1 20.0
------- ----- -----
Total responses 9 100.0 180.0
0 missing cases; 5 valid cases
X6: 1 Novice
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 10 12.0 25.0
Yes, Confusing Site Q209 16 19.3 40.0
Yes, Poor page design Q210 7 8.4 17.5
Yes, Obnoxious Site Q211 3 3.6 7.5
Yes, Download too slow Q212 21 25.3 52.5
Yes, Couldn't find Q213 21 25.3 52.5
Yes, Other Reasons Q214 5 6.0 12.5
------- ----- -----
Total responses 83 100.0 207.5
0 missing cases; 40 valid cases
X6: 2 Intermediate
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 31 9.6 24.0
Yes, Confusing Site Q209 63 19.4 48.8
Yes, Poor page design Q210 39 12.0 30.2
Yes, Obnoxious Site Q211 28 8.6 21.7
Yes, Download too slow Q212 60 18.5 46.5
Yes, Couldn't find Q213 81 25.0 62.8
Yes, Other Reasons Q214 22 6.8 17.1
------- ----- -----
Total responses 324 100.0 251.2
0 missing cases; 129 valid cases
X6: 3 Experienced
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 28 4.5 13.1
Yes, Confusing Site Q209 132 21.0 61.7
Yes, Poor page design Q210 84 13.4 39.3
Yes, Obnoxious Site Q211 70 11.1 32.7
Yes, Download too slow Q212 125 19.9 58.4
Yes, Couldn't find Q213 147 23.4 68.7
Yes, Other Reasons Q214 43 6.8 20.1
------- ----- -----
Total responses 629 100.0 293.9
0 missing cases; 214 valid cases
X6: 4 Expert
Group G184 Dissatisfying Experiences
(Value tabulated = 1)
Pct of Pct of
Dichotomy label Name Count Responses Cases
No, Hasn't Happened Q208 8 2.2 8.0
Yes, Confusing Site Q209 76 21.2 76.0
Yes, Poor page design Q210 54 15.1 54.0
Yes, Obnoxious Site Q211 49 13.7 49.0
Yes, Download too slow Q212 62 17.3 62.0
Yes, Couldn't find Q213 76 21.2 76.0
Yes, Other Reasons Q214 33 9.2 33.0
------- ----- -----
Total responses 358 100.0 358.0
0 missing cases; 100 valid cases
For more information or to submit comments:
send email to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280