Organization Uses Web Effectively to Reduce Red Tape
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
Valid |
Not applicable |
1180
| 35.9
| 35.9
| 35.9
|
Strongly Agree |
220
| 6.7
| 6.7
| 42.5
|
Somewhat Agree |
482
| 14.6
| 14.6
| 57.2
|
Neither Agree nor Disagree |
476
| 14.5
| 14.5
| 71.6
|
Somewhat Disagree |
365
| 11.1
| 11.1
| 82.7
|
Strongly Disagree |
568
| 17.3
| 17.3
| 100.0
|
Total |
3291
| 100.0
| 100.0
|
|
Organization Uses Web Effectively to Reduce Red Tape
Location |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
Not applicable |
20
| 23.5
| 23.5
| 23.5
|
Strongly Agree |
11
| 12.9
| 12.9
| 36.5
|
Somewhat Agree |
15
| 17.6
| 17.6
| 54.1
|
Neither Agree nor Disagree |
17
| 20.0
| 20.0
| 74.1
|
Somewhat Disagree |
7
| 8.2
| 8.2
| 82.4
|
Strongly Disagree |
15
| 17.6
| 17.6
| 100.0
|
Total |
85
| 100.0
| 100.0
|
|
USA |
Valid |
Not applicable |
988
| 37.2
| 37.2
| 37.2
|
Strongly Agree |
162
| 6.1
| 6.1
| 43.3
|
Somewhat Agree |
385
| 14.5
| 14.5
| 57.8
|
Neither Agree nor Disagree |
357
| 13.5
| 13.5
| 71.3
|
Somewhat Disagree |
303
| 11.4
| 11.4
| 82.7
|
Strongly Disagree |
459
| 17.3
| 17.3
| 100.0
|
Total |
2654
| 100.0
| 100.0
|
|
Europe |
Valid |
Not applicable |
83
| 31.0
| 31.0
| 31.0
|
Strongly Agree |
15
| 5.6
| 5.6
| 36.6
|
Somewhat Agree |
36
| 13.4
| 13.4
| 50.0
|
Neither Agree nor Disagree |
68
| 25.4
| 25.4
| 75.4
|
Somewhat Disagree |
21
| 7.8
| 7.8
| 83.2
|
Strongly Disagree |
45
| 16.8
| 16.8
| 100.0
|
Total |
268
| 100.0
| 100.0
|
|
Other |
Valid |
Not applicable |
89
| 31.3
| 31.3
| 31.3
|
Strongly Agree |
32
| 11.3
| 11.3
| 42.6
|
Somewhat Agree |
46
| 16.2
| 16.2
| 58.8
|
Neither Agree nor Disagree |
34
| 12.0
| 12.0
| 70.8
|
Somewhat Disagree |
34
| 12.0
| 12.0
| 82.7
|
Strongly Disagree |
49
| 17.3
| 17.3
| 100.0
|
Total |
284
| 100.0
| 100.0
|
|
Organization Uses Web Effectively to Reduce Red Tape
Gender |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
Not applicable |
20
| 23.5
| 23.5
| 23.5
|
Strongly Agree |
11
| 12.9
| 12.9
| 36.5
|
Somewhat Agree |
15
| 17.6
| 17.6
| 54.1
|
Neither Agree nor Disagree |
17
| 20.0
| 20.0
| 74.1
|
Somewhat Disagree |
7
| 8.2
| 8.2
| 82.4
|
Strongly Disagree |
15
| 17.6
| 17.6
| 100.0
|
Total |
85
| 100.0
| 100.0
|
|
Female |
Valid |
Not applicable |
463
| 44.6
| 44.6
| 44.6
|
Strongly Agree |
60
| 5.8
| 5.8
| 50.4
|
Somewhat Agree |
131
| 12.6
| 12.6
| 63.0
|
Neither Agree nor Disagree |
131
| 12.6
| 12.6
| 75.6
|
Somewhat Disagree |
110
| 10.6
| 10.6
| 86.2
|
Strongly Disagree |
143
| 13.8
| 13.8
| 100.0
|
Total |
1038
| 100.0
| 100.0
|
|
Male |
Valid |
Not applicable |
697
| 32.1
| 32.1
| 32.1
|
Strongly Agree |
149
| 6.9
| 6.9
| 39.0
|
Somewhat Agree |
336
| 15.5
| 15.5
| 54.5
|
Neither Agree nor Disagree |
328
| 15.1
| 15.1
| 69.6
|
Somewhat Disagree |
248
| 11.4
| 11.4
| 81.1
|
Strongly Disagree |
410
| 18.9
| 18.9
| 100.0
|
Total |
2168
| 100.0
| 100.0
|
|
Organization Uses Web Effectively to Reduce Red Tape
Age Groups |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
Not applicable |
38
| 29.7
| 29.7
| 29.7
|
Strongly Agree |
13
| 10.2
| 10.2
| 39.8
|
Somewhat Agree |
20
| 15.6
| 15.6
| 55.5
|
Neither Agree nor Disagree |
23
| 18.0
| 18.0
| 73.4
|
Somewhat Disagree |
12
| 9.4
| 9.4
| 82.8
|
Strongly Disagree |
22
| 17.2
| 17.2
| 100.0
|
Total |
128
| 100.0
| 100.0
|
|
11-20 |
Valid |
Not applicable |
99
| 56.9
| 56.9
| 56.9
|
Strongly Agree |
5
| 2.9
| 2.9
| 59.8
|
Somewhat Agree |
17
| 9.8
| 9.8
| 69.5
|
Neither Agree nor Disagree |
21
| 12.1
| 12.1
| 81.6
|
Somewhat Disagree |
7
| 4.0
| 4.0
| 85.6
|
Strongly Disagree |
25
| 14.4
| 14.4
| 100.0
|
Total |
174
| 100.0
| 100.0
|
|
21-25 |
Valid |
Not applicable |
140
| 35.8
| 35.8
| 35.8
|
Strongly Agree |
28
| 7.2
| 7.2
| 43.0
|
Somewhat Agree |
65
| 16.6
| 16.6
| 59.6
|
Neither Agree nor Disagree |
62
| 15.9
| 15.9
| 75.4
|
Somewhat Disagree |
38
| 9.7
| 9.7
| 85.2
|
Strongly Disagree |
58
| 14.8
| 14.8
| 100.0
|
Total |
391
| 100.0
| 100.0
|
|
26-50 |
Valid |
Not applicable |
635
| 30.9
| 30.9
| 30.9
|
Strongly Agree |
144
| 7.0
| 7.0
| 37.9
|
Somewhat Agree |
322
| 15.7
| 15.7
| 53.6
|
Neither Agree nor Disagree |
306
| 14.9
| 14.9
| 68.5
|
Somewhat Disagree |
258
| 12.6
| 12.6
| 81.1
|
Strongly Disagree |
389
| 18.9
| 18.9
| 100.0
|
Total |
2054
| 100.0
| 100.0
|
|
50+ |
Valid |
Not applicable |
268
| 49.3
| 49.3
| 49.3
|
Strongly Agree |
30
| 5.5
| 5.5
| 54.8
|
Somewhat Agree |
58
| 10.7
| 10.7
| 65.4
|
Neither Agree nor Disagree |
64
| 11.8
| 11.8
| 77.2
|
Somewhat Disagree |
50
| 9.2
| 9.2
| 86.4
|
Strongly Disagree |
74
| 13.6
| 13.6
| 100.0
|
Total |
544
| 100.0
| 100.0
|
|
Organization Uses Web Effectively to Reduce Red Tape
Experience |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
Not applicable |
20
| 23.5
| 23.5
| 23.5
|
Strongly Agree |
11
| 12.9
| 12.9
| 36.5
|
Somewhat Agree |
15
| 17.6
| 17.6
| 54.1
|
Neither Agree nor Disagree |
17
| 20.0
| 20.0
| 74.1
|
Somewhat Disagree |
7
| 8.2
| 8.2
| 82.4
|
Strongly Disagree |
15
| 17.6
| 17.6
| 100.0
|
Total |
85
| 100.0
| 100.0
|
|
<1 Year |
Valid |
Not applicable |
203
| 57.7
| 57.7
| 57.7
|
Strongly Agree |
23
| 6.5
| 6.5
| 64.2
|
Somewhat Agree |
26
| 7.4
| 7.4
| 71.6
|
Neither Agree nor Disagree |
37
| 10.5
| 10.5
| 82.1
|
Somewhat Disagree |
21
| 6.0
| 6.0
| 88.1
|
Strongly Disagree |
42
| 11.9
| 11.9
| 100.0
|
Total |
352
| 100.0
| 100.0
|
|
1-3 Years |
Valid |
Not applicable |
458
| 43.1
| 43.1
| 43.1
|
Strongly Agree |
50
| 4.7
| 4.7
| 47.8
|
Somewhat Agree |
132
| 12.4
| 12.4
| 60.3
|
Neither Agree nor Disagree |
150
| 14.1
| 14.1
| 74.4
|
Somewhat Disagree |
93
| 8.8
| 8.8
| 83.1
|
Strongly Disagree |
179
| 16.9
| 16.9
| 100.0
|
Total |
1062
| 100.0
| 100.0
|
|
>4 Years |
Valid |
Not applicable |
499
| 27.8
| 27.8
| 27.8
|
Strongly Agree |
136
| 7.6
| 7.6
| 35.4
|
Somewhat Agree |
309
| 17.2
| 17.2
| 52.7
|
Neither Agree nor Disagree |
272
| 15.2
| 15.2
| 67.9
|
Somewhat Disagree |
244
| 13.6
| 13.6
| 81.5
|
Strongly Disagree |
332
| 18.5
| 18.5
| 100.0
|
Total |
1792
| 100.0
| 100.0
|
|
Organization Uses Web Effectively to Reduce Red Tape
Skill Level |
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
. |
Valid |
Not applicable |
20
| 23.5
| 23.5
| 23.5
|
Strongly Agree |
11
| 12.9
| 12.9
| 36.5
|
Somewhat Agree |
15
| 17.6
| 17.6
| 54.1
|
Neither Agree nor Disagree |
17
| 20.0
| 20.0
| 74.1
|
Somewhat Disagree |
7
| 8.2
| 8.2
| 82.4
|
Strongly Disagree |
15
| 17.6
| 17.6
| 100.0
|
Total |
85
| 100.0
| 100.0
|
|
Novice |
Valid |
Not applicable |
215
| 58.6
| 58.6
| 58.6
|
Strongly Agree |
13
| 3.5
| 3.5
| 62.1
|
Somewhat Agree |
31
| 8.4
| 8.4
| 70.6
|
Neither Agree nor Disagree |
50
| 13.6
| 13.6
| 84.2
|
Somewhat Disagree |
20
| 5.4
| 5.4
| 89.6
|
Strongly Disagree |
38
| 10.4
| 10.4
| 100.0
|
Total |
367
| 100.0
| 100.0
|
|
Intermediate |
Valid |
Not applicable |
386
| 44.3
| 44.3
| 44.3
|
Strongly Agree |
39
| 4.5
| 4.5
| 48.8
|
Somewhat Agree |
104
| 11.9
| 11.9
| 60.7
|
Neither Agree nor Disagree |
132
| 15.2
| 15.2
| 75.9
|
Somewhat Disagree |
85
| 9.8
| 9.8
| 85.6
|
Strongly Disagree |
125
| 14.4
| 14.4
| 100.0
|
Total |
871
| 100.0
| 100.0
|
|
Experienced |
Valid |
Not applicable |
431
| 32.7
| 32.7
| 32.7
|
Strongly Agree |
84
| 6.4
| 6.4
| 39.1
|
Somewhat Agree |
185
| 14.0
| 14.0
| 53.1
|
Neither Agree nor Disagree |
185
| 14.0
| 14.0
| 67.1
|
Somewhat Disagree |
172
| 13.1
| 13.1
| 80.2
|
Strongly Disagree |
261
| 19.8
| 19.8
| 100.0
|
Total |
1318
| 100.0
| 100.0
|
|
Expert |
Valid |
Not applicable |
128
| 19.7
| 19.7
| 19.7
|
Strongly Agree |
73
| 11.2
| 11.2
| 30.9
|
Somewhat Agree |
147
| 22.6
| 22.6
| 53.5
|
Neither Agree nor Disagree |
92
| 14.2
| 14.2
| 67.7
|
Somewhat Disagree |
81
| 12.5
| 12.5
| 80.2
|
Strongly Disagree |
129
| 19.8
| 19.8
| 100.0
|
Total |
650
| 100.0
| 100.0
|
|
Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu
For more information or to submit comments:
send email to www-survey@cc.gatech.edu.
GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280