GVU's Tenth WWW User Survey Graphs

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Navigation Services


Please indicate which of the following Navigation/Search Services have you used in the past six months.
(Please check all that apply.)

Navigation Services





Group G96  "Navigation Services"
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          583      2.9     17.7
Alta Vista                               Q83         2696     13.3     81.9
Bigfoot                                  Q84          649      3.2     19.7
Excite                                   Q85         2290     11.3     69.6
411                                      Q86          998      4.9     30.3
GTE SuperPages                           Q87          253      1.2      7.7
HotBot                                   Q88         1877      9.3     57.0
InfoSeek                                 Q89         2103     10.4     63.9
Lycos                                    Q90         2204     10.9     67.0
Web Crawler                              Q91         1266      6.3     38.5
MetaCrawler                              Q92          787      3.9     23.9
WhoWhere                                 Q93          703      3.5     21.4
Yahoo                                    Q94         2962     14.6     90.0
Don't Know                               Q95           12       .1       .4
Other                                    Q96          864      4.3     26.3
                                                  -------    -----    -----
                                 Total responses    20247    100.0    615.2

0 missing cases;  3,291 valid cases

Navigation Services




X1:         .

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           19      3.8     22.4
Alta Vista                               Q83           68     13.5     80.0
Bigfoot                                  Q84            8      1.6      9.4
Excite                                   Q85           55     10.9     64.7
411                                      Q86           15      3.0     17.6
GTE SuperPages                           Q87            5      1.0      5.9
HotBot                                   Q88           44      8.7     51.8
InfoSeek                                 Q89           58     11.5     68.2
Lycos                                    Q90           57     11.3     67.1
Web Crawler                              Q91           42      8.3     49.4
MetaCrawler                              Q92           21      4.2     24.7
WhoWhere                                 Q93            8      1.6      9.4
Yahoo                                    Q94           78     15.4     91.8
Don't Know                               Q95            1       .2      1.2
Other                                    Q96           26      5.1     30.6
                                                  -------    -----    -----
                                 Total responses      505    100.0    594.1

0 missing cases;  85 valid cases



X1:         1   USA

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          518      3.1     19.5
Alta Vista                               Q83         2131     12.9     80.3
Bigfoot                                  Q84          551      3.3     20.8
Excite                                   Q85         1892     11.4     71.3
411                                      Q86          864      5.2     32.6
GTE SuperPages                           Q87          241      1.5      9.1
HotBot                                   Q88         1542      9.3     58.1
InfoSeek                                 Q89         1736     10.5     65.4
Lycos                                    Q90         1795     10.8     67.6
Web Crawler                              Q91         1027      6.2     38.7
MetaCrawler                              Q92          613      3.7     23.1
WhoWhere                                 Q93          600      3.6     22.6
Yahoo                                    Q94         2385     14.4     89.9
Don't Know                               Q95            9       .1       .3
Other                                    Q96          656      4.0     24.7
                                                  -------    -----    -----
                                 Total responses    16560    100.0    624.0

0 missing cases;  2,654 valid cases



X1:         2   Europe

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           23      1.6      8.6
Alta Vista                               Q83          244     17.2     91.0
Bigfoot                                  Q84           38      2.7     14.2
Excite                                   Q85          151     10.6     56.3
411                                      Q86           25      1.8      9.3
HotBot                                   Q88          134      9.4     50.0
InfoSeek                                 Q89          135      9.5     50.4
Lycos                                    Q90          163     11.5     60.8
Web Crawler                              Q91           76      5.4     28.4
MetaCrawler                              Q92           56      3.9     20.9
WhoWhere                                 Q93           40      2.8     14.9
Yahoo                                    Q94          245     17.3     91.4
Don't Know                               Q95            2       .1       .7
Other                                    Q96           88      6.2     32.8
                                                  -------    -----    -----
                                 Total responses     1420    100.0    529.9

0 missing cases;  268 valid cases



X1:         3   Other

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           23      1.3      8.1
Alta Vista                               Q83          253     14.4     89.1
Bigfoot                                  Q84           52      3.0     18.3
Excite                                   Q85          192     10.9     67.6
411                                      Q86           94      5.3     33.1
GTE SuperPages                           Q87            7       .4      2.5
HotBot                                   Q88          157      8.9     55.3
InfoSeek                                 Q89          174      9.9     61.3
Lycos                                    Q90          189     10.7     66.5
Web Crawler                              Q91          121      6.9     42.6
MetaCrawler                              Q92           97      5.5     34.2
WhoWhere                                 Q93           55      3.1     19.4
Yahoo                                    Q94          254     14.4     89.4
Other                                    Q96           94      5.3     33.1
                                                  -------    -----    -----
                                 Total responses     1762    100.0    620.4

0 missing cases;  284 valid cases

Navigation Services




X4:       .

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           19      3.8     22.4
Alta Vista                               Q83           68     13.5     80.0
Bigfoot                                  Q84            8      1.6      9.4
Excite                                   Q85           55     10.9     64.7
411                                      Q86           15      3.0     17.6
GTE SuperPages                           Q87            5      1.0      5.9
HotBot                                   Q88           44      8.7     51.8
InfoSeek                                 Q89           58     11.5     68.2
Lycos                                    Q90           57     11.3     67.1
Web Crawler                              Q91           42      8.3     49.4
MetaCrawler                              Q92           21      4.2     24.7
WhoWhere                                 Q93            8      1.6      9.4
Yahoo                                    Q94           78     15.4     91.8
Don't Know                               Q95            1       .2      1.2
Other                                    Q96           26      5.1     30.6
                                                  -------    -----    -----
                                 Total responses      505    100.0    594.1

0 missing cases;  85 valid cases



X4:      1.00   Female

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          222      3.5     21.4
Alta Vista                               Q83          803     12.5     77.4
Bigfoot                                  Q84          201      3.1     19.4
Excite                                   Q85          733     11.5     70.6
411                                      Q86          302      4.7     29.1
GTE SuperPages                           Q87           98      1.5      9.4
HotBot                                   Q88          570      8.9     54.9
InfoSeek                                 Q89          694     10.8     66.9
Lycos                                    Q90          689     10.8     66.4
Web Crawler                              Q91          401      6.3     38.6
MetaCrawler                              Q92          225      3.5     21.7
WhoWhere                                 Q93          247      3.9     23.8
Yahoo                                    Q94          940     14.7     90.6
Don't Know                               Q95            5       .1       .5
Other                                    Q96          269      4.2     25.9
                                                  -------    -----    -----
                                 Total responses     6399    100.0    616.5

0 missing cases;  1,038 valid cases



X4:      2.00   Male

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          342      2.6     15.8
Alta Vista                               Q83         1825     13.7     84.2
Bigfoot                                  Q84          440      3.3     20.3
Excite                                   Q85         1502     11.3     69.3
411                                      Q86          681      5.1     31.4
GTE SuperPages                           Q87          150      1.1      6.9
HotBot                                   Q88         1263      9.5     58.3
InfoSeek                                 Q89         1351     10.1     62.3
Lycos                                    Q90         1458     10.9     67.3
Web Crawler                              Q91          823      6.2     38.0
MetaCrawler                              Q92          541      4.1     25.0
WhoWhere                                 Q93          448      3.4     20.7
Yahoo                                    Q94         1944     14.6     89.7
Don't Know                               Q95            6       .0       .3
Other                                    Q96          569      4.3     26.2
                                                  -------    -----    -----
                                 Total responses    13343    100.0    615.5

0 missing cases;  2,168 valid cases

Navigation Services




X2:         .

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           34      4.2     26.6
Alta Vista                               Q83          101     12.4     78.9
Bigfoot                                  Q84           22      2.7     17.2
Excite                                   Q85           89     10.9     69.5
411                                      Q86           31      3.8     24.2
GTE SuperPages                           Q87           10      1.2      7.8
HotBot                                   Q88           78      9.6     60.9
InfoSeek                                 Q89           90     11.1     70.3
Lycos                                    Q90           88     10.8     68.8
Web Crawler                              Q91           62      7.6     48.4
MetaCrawler                              Q92           32      3.9     25.0
WhoWhere                                 Q93           20      2.5     15.6
Yahoo                                    Q94          114     14.0     89.1
Don't Know                               Q95            1       .1       .8
Other                                    Q96           42      5.2     32.8
                                                  -------    -----    -----
                                 Total responses      814    100.0    635.9

0 missing cases;  128 valid cases



X2:         1   11-20

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           34      3.4     19.5
Alta Vista                               Q83          141     14.2     81.0
Bigfoot                                  Q84           22      2.2     12.6
Excite                                   Q85          109     11.0     62.6
411                                      Q86           39      3.9     22.4
GTE SuperPages                           Q87            6       .6      3.4
HotBot                                   Q88           91      9.2     52.3
InfoSeek                                 Q89           94      9.5     54.0
Lycos                                    Q90           98      9.9     56.3
Web Crawler                              Q91           64      6.4     36.8
MetaCrawler                              Q92           43      4.3     24.7
WhoWhere                                 Q93           29      2.9     16.7
Yahoo                                    Q94          162     16.3     93.1
Other                                    Q96           62      6.2     35.6
                                                  -------    -----    -----
                                 Total responses      994    100.0    571.3

0 missing cases;  174 valid cases



X2:         2   21-25

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           65      2.9     16.6
Alta Vista                               Q83          319     14.0     81.6
Bigfoot                                  Q84           57      2.5     14.6
Excite                                   Q85          258     11.4     66.0
411                                      Q86          106      4.7     27.1
GTE SuperPages                           Q87           30      1.3      7.7
HotBot                                   Q88          197      8.7     50.4
InfoSeek                                 Q89          248     10.9     63.4
Lycos                                    Q90          252     11.1     64.5
Web Crawler                              Q91          131      5.8     33.5
MetaCrawler                              Q92           70      3.1     17.9
WhoWhere                                 Q93           66      2.9     16.9
Yahoo                                    Q94          362     15.9     92.6
Don't Know                               Q95            2       .1       .5
Other                                    Q96          108      4.8     27.6
                                                  -------    -----    -----
                                 Total responses     2271    100.0    580.8

0 missing cases;  391 valid cases



X2:         3   26-50

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          355      2.8     17.3
Alta Vista                               Q83         1695     13.4     82.5
Bigfoot                                  Q84          412      3.3     20.1
Excite                                   Q85         1437     11.3     70.0
411                                      Q86          649      5.1     31.6
GTE SuperPages                           Q87          167      1.3      8.1
HotBot                                   Q88         1175      9.3     57.2
InfoSeek                                 Q89         1313     10.4     63.9
Lycos                                    Q90         1370     10.8     66.7
Web Crawler                              Q91          793      6.3     38.6
MetaCrawler                              Q92          497      3.9     24.2
WhoWhere                                 Q93          436      3.4     21.2
Yahoo                                    Q94         1835     14.5     89.3
Don't Know                               Q95            5       .0       .2
Other                                    Q96          527      4.2     25.7
                                                  -------    -----    -----
                                 Total responses    12666    100.0    616.7

0 missing cases;  2,054 valid cases



X2:         4   50+

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           95      2.7     17.5
Alta Vista                               Q83          440     12.6     80.9
Bigfoot                                  Q84          136      3.9     25.0
Excite                                   Q85          397     11.3     73.0
411                                      Q86          173      4.9     31.8
GTE SuperPages                           Q87           40      1.1      7.4
HotBot                                   Q88          336      9.6     61.8
InfoSeek                                 Q89          358     10.2     65.8
Lycos                                    Q90          396     11.3     72.8
Web Crawler                              Q91          216      6.2     39.7
MetaCrawler                              Q92          145      4.1     26.7
WhoWhere                                 Q93          152      4.3     27.9
Yahoo                                    Q94          489     14.0     89.9
Don't Know                               Q95            4       .1       .7
Other                                    Q96          125      3.6     23.0
                                                  -------    -----    -----
                                 Total responses     3502    100.0    643.8

0 missing cases;  544 valid cases

Navigation Services




X3:         .

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           19      3.8     22.4
Alta Vista                               Q83           68     13.5     80.0
Bigfoot                                  Q84            8      1.6      9.4
Excite                                   Q85           55     10.9     64.7
411                                      Q86           15      3.0     17.6
GTE SuperPages                           Q87            5      1.0      5.9
HotBot                                   Q88           44      8.7     51.8
InfoSeek                                 Q89           58     11.5     68.2
Lycos                                    Q90           57     11.3     67.1
Web Crawler                              Q91           42      8.3     49.4
MetaCrawler                              Q92           21      4.2     24.7
WhoWhere                                 Q93            8      1.6      9.4
Yahoo                                    Q94           78     15.4     91.8
Don't Know                               Q95            1       .2      1.2
Other                                    Q96           26      5.1     30.6
                                                  -------    -----    -----
                                 Total responses      505    100.0    594.1

0 missing cases;  85 valid cases



X3:         1   <1 Year

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           78      3.9     22.2
Alta Vista                               Q83          229     11.5     65.1
Bigfoot                                  Q84           74      3.7     21.0
Excite                                   Q85          213     10.7     60.5
411                                      Q86           63      3.2     17.9
GTE SuperPages                           Q87           20      1.0      5.7
HotBot                                   Q88          232     11.7     65.9
InfoSeek                                 Q89          209     10.5     59.4
Lycos                                    Q90          232     11.7     65.9
Web Crawler                              Q91          121      6.1     34.4
MetaCrawler                              Q92           71      3.6     20.2
WhoWhere                                 Q93           56      2.8     15.9
Yahoo                                    Q94          307     15.4     87.2
Don't Know                               Q95            5       .3      1.4
Other                                    Q96           81      4.1     23.0
                                                  -------    -----    -----
                                 Total responses     1991    100.0    565.6

0 missing cases;  352 valid cases



X3:         2   1-3 Years

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          214      3.3     20.2
Alta Vista                               Q83          849     13.3     79.9
Bigfoot                                  Q84          197      3.1     18.5
Excite                                   Q85          759     11.9     71.5
411                                      Q86          266      4.2     25.0
GTE SuperPages                           Q87           75      1.2      7.1
HotBot                                   Q88          596      9.3     56.1
InfoSeek                                 Q89          678     10.6     63.8
Lycos                                    Q90          690     10.8     65.0
Web Crawler                              Q91          410      6.4     38.6
MetaCrawler                              Q92          215      3.4     20.2
WhoWhere                                 Q93          211      3.3     19.9
Yahoo                                    Q94          957     15.0     90.1
Don't Know                               Q95            3       .0       .3
Other                                    Q96          280      4.4     26.4
                                                  -------    -----    -----
                                 Total responses     6400    100.0    602.6

0 missing cases;  1,062 valid cases



X3:         3   >4 Years

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          272      2.4     15.2
Alta Vista                               Q83         1550     13.7     86.5
Bigfoot                                  Q84          370      3.3     20.6
Excite                                   Q85         1263     11.1     70.5
411                                      Q86          654      5.8     36.5
GTE SuperPages                           Q87          153      1.3      8.5
HotBot                                   Q88         1005      8.9     56.1
InfoSeek                                 Q89         1158     10.2     64.6
Lycos                                    Q90         1225     10.8     68.4
Web Crawler                              Q91          693      6.1     38.7
MetaCrawler                              Q92          480      4.2     26.8
WhoWhere                                 Q93          428      3.8     23.9
Yahoo                                    Q94         1620     14.3     90.4
Don't Know                               Q95            3       .0       .2
Other                                    Q96          477      4.2     26.6
                                                  -------    -----    -----
                                 Total responses    11351    100.0    633.4

0 missing cases;  1,792 valid cases

Navigation Services




X6:         .

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           19      3.8     22.4
Alta Vista                               Q83           68     13.5     80.0
Bigfoot                                  Q84            8      1.6      9.4
Excite                                   Q85           55     10.9     64.7
411                                      Q86           15      3.0     17.6
GTE SuperPages                           Q87            5      1.0      5.9
HotBot                                   Q88           44      8.7     51.8
InfoSeek                                 Q89           58     11.5     68.2
Lycos                                    Q90           57     11.3     67.1
Web Crawler                              Q91           42      8.3     49.4
MetaCrawler                              Q92           21      4.2     24.7
WhoWhere                                 Q93            8      1.6      9.4
Yahoo                                    Q94           78     15.4     91.8
Don't Know                               Q95            1       .2      1.2
Other                                    Q96           26      5.1     30.6
                                                  -------    -----    -----
                                 Total responses      505    100.0    594.1

0 missing cases;  85 valid cases



X6:         1   Novice

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82           68      4.0     18.5
Alta Vista                               Q83          213     12.5     58.0
Bigfoot                                  Q84           38      2.2     10.4
Excite                                   Q85          200     11.8     54.5
411                                      Q86           29      1.7      7.9
GTE SuperPages                           Q87           16       .9      4.4
HotBot                                   Q88          191     11.2     52.0
InfoSeek                                 Q89          184     10.8     50.1
Lycos                                    Q90          204     12.0     55.6
Web Crawler                              Q91           95      5.6     25.9
MetaCrawler                              Q92           41      2.4     11.2
WhoWhere                                 Q93           38      2.2     10.4
Yahoo                                    Q94          314     18.5     85.6
Don't Know                               Q95            7       .4      1.9
Other                                    Q96           62      3.6     16.9
                                                  -------    -----    -----
                                 Total responses     1700    100.0    463.2

0 missing cases;  367 valid cases



X6:         2   Intermediate

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          140      2.9     16.1
Alta Vista                               Q83          674     13.7     77.4
Bigfoot                                  Q84          151      3.1     17.3
Excite                                   Q85          576     11.7     66.1
411                                      Q86          201      4.1     23.1
GTE SuperPages                           Q87           48      1.0      5.5
HotBot                                   Q88          458      9.3     52.6
InfoSeek                                 Q89          538     11.0     61.8
Lycos                                    Q90          553     11.3     63.5
Web Crawler                              Q91          286      5.8     32.8
MetaCrawler                              Q92          159      3.2     18.3
WhoWhere                                 Q93          148      3.0     17.0
Yahoo                                    Q94          768     15.6     88.2
Don't Know                               Q95            3       .1       .3
Other                                    Q96          207      4.2     23.8
                                                  -------    -----    -----
                                 Total responses     4910    100.0    563.7

0 missing cases;  871 valid cases



X6:         3   Experienced

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          222      2.6     16.8
Alta Vista                               Q83         1141     13.5     86.6
Bigfoot                                  Q84          289      3.4     21.9
Excite                                   Q85          952     11.2     72.2
411                                      Q86          479      5.6     36.3
GTE SuperPages                           Q87          108      1.3      8.2
HotBot                                   Q88          757      8.9     57.4
InfoSeek                                 Q89          877     10.3     66.5
Lycos                                    Q90          909     10.7     69.0
Web Crawler                              Q91          543      6.4     41.2
MetaCrawler                              Q92          338      4.0     25.6
WhoWhere                                 Q93          321      3.8     24.4
Yahoo                                    Q94         1195     14.1     90.7
Don't Know                               Q95            1       .0       .1
Other                                    Q96          346      4.1     26.3
                                                  -------    -----    -----
                                 Total responses     8478    100.0    643.2

0 missing cases;  1,318 valid cases



X6:         4   Expert

Group G96  Navigation Services
     (Value tabulated = 1)

                                                             Pct of  Pct of
Dichotomy label                          Name       Count  Responses  Cases

AOL NetFind                              Q82          134      2.9     20.6
Alta Vista                               Q83          600     12.9     92.3
Bigfoot                                  Q84          163      3.5     25.1
Excite                                   Q85          507     10.9     78.0
411                                      Q86          274      5.9     42.2
GTE SuperPages                           Q87           76      1.6     11.7
HotBot                                   Q88          427      9.2     65.7
InfoSeek                                 Q89          446      9.6     68.6
Lycos                                    Q90          481     10.3     74.0
Web Crawler                              Q91          300      6.4     46.2
MetaCrawler                              Q92          228      4.9     35.1
WhoWhere                                 Q93          188      4.0     28.9
Yahoo                                    Q94          607     13.0     93.4
Other                                    Q96          223      4.8     34.3
                                                  -------    -----    -----
                                 Total responses     4654    100.0    716.0

0 missing cases;  650 valid cases


Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280