Associate Professional Services Engineer

Job Title: 
Associate Professional Services Engineer
Job Type: 
Full Time
Location: 
Midtown Atlanta, GA
Qualifications/Job Description: 

The Associate Professional Services Engineer provides technical support throughout the process of implementing the Sage X3 application by participating in the development, maintenance, testing and delivery of software customizations, conducting training classes to key users on the Sage X3 tool kit and system administration functionality, designing and generating documents and reports and participating in data conversion tasks. Ongoing support of customers includes the design, development and testing of additional customizations, troubleshooting technical issues, integration work with 3rd party applications and patching or upgrading a customer’s existing Sage X3 application. The Associate Professional Services Engineer is a rising contributor to software development work and technical customer support in a team environment. This position is for less experienced software engineers who would like to grow their career.

Key responsibilities
• Code, analyze, and small scale design of custom software applications or components
• Participate in code reviews, debugging, and fixing software defects
• Work in multi-developer / consultant teams to create custom software based on customer requirements
• Prepare code documentation and / or training materials for consultant or end-user consumption
• Participate in planning, estimating, and scheduling, to meet established targets
• Provide customer support and quickly resolve customer issues
• Conduct training on the Sage X3 tool kit
• Support functional consultants during all implementation stages

Qualifications
• Bachelor’s Degree or equivalent work experience
• Functional skills in programming language
• Familiar with basic software development tools such as code editors, source code control, and defect tracking
• Ability to travel 10% of time

Preferred:
• ERP application experience
• Database knowledge (SQL, Oracle)
• Crystal Reports or similar business intelligence application
• Web Service knowledge

Company Name: 
Sage Software
How To Apply: 
Please email your resume to LaShena Matthews at Lashena.Matthews@Sage.com and in the subject line enter: Associate Professional Services Engineer
Contact Name: 
LaShena Matthews
Contact Email Address: 
Start Date: 
Thursday, February 1, 2018
Should this position be emailed to the job opportunities mailing list?: 
Yes
Educational Requirement: 
Bachelor’s Degree