Amy
Bruckman

General Information

Email:
asb@cc.gatech.edu
Phone:
4048949222
Location - Building:
TSRB
Location - Room:
338
Roles:
Professor (any rank)
Primary Unit:
School of Interactive Computing

Details

Degrees with subject and Postdoc Experience:
Degree Type
PhD
Subject
Media Arts and Sciences
Year
1997
Institution
Massachusetts Institute of Technology
Location
Cambridge, MA
Statement of Research Interests:

My research focuses on social computing, with interests in online communities, the nature of knowledge construction online, content moderation, CSCW, and technology ethics.
 

Statement of Teaching Interests:

I teach the class "Design of Online Communities" and the graduate (6470, fall) and undergraduate (4472, spring) level. In the class, students complete a qualitative study of an online community, and propose a design for a new site.

Selection of recent research, scholarly, and creative activities:

Bruckman, Amy (2022). Should You Believe Wikipedia? Online Communities and the Construction of Knowledge. Cambridge University Press.
Oladeji, Kayode, Tony Wang, Diyi Yang, and Amy Bruckman. “Understanding #Vent Channels on Discord.” First Monday, August 2025.
Koo, Xander, Lucy Scott, and Amy Bruckman. “Metrics and Macchiatos: Challenges for Service-Industry Workers and the Need for Better Worker-to-Worker Communication.” Transactions on Computer-Human Interaction (ToCHI), 2025.
Wang, Tony, Amy Bruckman, and Diyi Yang. “Peer Counseling Practice and the Potential for AI Tools.” Proceedings of the ACM (CSCW), November 2024.
Magu, Rijul, Nivedhitha Kumar, Yihe Lu, Xander Koo, Diyi Yang, and Amy Bruckman. “Understanding Online Discussion Across Difference: Insights from Gun Discourse on Reddit.” Proceedings of the ACM (CSCW), March 2024.